10/10 Excelente
Carolyn T.
10 feb. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Snow on the beach
We got a call from the management company when we were 20 minutes from the property, saying that the pipes had frozen. We were devastated. The management company offered to put us in another property but it was not a comparable place. My group has several handicapped ladies who need the elevator the original house provided. Management offered to deliver water to the house. When we arrived and looked at the property we could hear water running, so crisis averted. However the thermostat was extra tricky and after 2 hours house still 58 degrees. Called the company and they sent out a nice gentleman who promptly fixed it. The house was clean and nicely appointed. The beds were comfortable but difficult to get in, especially the master. On day two I did find a step stool in the laundry closet. I think u may want to put a step in each of the rooms. The only complaint from my elderly friends was there were not chairs in any of the bedrooms. They said they had to come downstairs to put on their socks. Elevator was comfortable, the door did stick occasionally. I have one in my home so it was no problem. I gave the ladies a inservice on how to fix the problem. Kitchen had good amount of dishes and utensils. Very close to the beach, but with all the snow we stayed inside most of the time. Would happily rent this property again. Thanks to the management team who made all our problems disappear.
Carolyn T.
Se hospedó 4 noches en enero de 2025
