Fireside Sips, Soothing Hot Tub Soaks, Hiking Trails, Lakeside Dining & Scenic Golf - Field of Stars

Thank you for taking the time to share your feedback. We’re so glad to hear that you loved the home and that it was a great fit for your large group. We sincerely apologize for the inconvenience caused by the appliance issues during your stay, especially while traveling with children, as we understand how important it is to have everything working properly for a comfortable vacation. We appreciate your patience and understanding while these concerns were addressed, and we’re grateful for your feedback as it helps us continue improving the guest experience. We hope to have the opportunity to welcome you and your family back for another enjoyable stay.

Eric & Roseanne, we're delighted to hear that you and your party had an enjoyable stay at Field of Stars! Enjoying the convenient location of the amenities in Big Canoe, the good food, and relaxing comfortably during your entire getaway, we are thrilled to know that we were able to provide you with a serene vacation. It was a pleasure hosting you as a guest, and we are already looking forward to your next getaway in Big Canoe soon!

Thank you for sharing your review, Jimmy! While we hate to hear you encountered pests and some cleaning issues during your stay, we love to hear that these inconveniences didn't deter you from having an enjoyable getaway. We appreciate your feedback, as we are always looking for ways to improve our guests' experience, and we would love to serve you again in the near future!

We appreciate you taking the time to share your honest feedback in regards to your stay at Field of Stars, Keisha. We have shared your concern with the appropriate departments, and we hope to host you again in the near future.

Makahla, thank you for your honest feedback! We are pleased to know that your overall stay was a positive experience. Although we were unaware of the issues you were facing during your stay, we are sorry to hear that you ran into any inconveniences during your stay with us. We are grateful for you bringing up cleanliness concerns, amenities malfunctions, and safety issues with doors. All of your feedback has been shared with the appropriate departments in order to promptly resolve each issue. We sincerely apologize for the inconvenience, as we did not intend for any issues to occur during your stay. We completely understand how meaningful Christmas decorations can be during the holiday season, and we regret that your expectations were unmet. With Christmas decorations being a service we offer to our owners due to the difference in preferences and beliefs, not all of our cabins are decorated for the holidays. We encourage guests to inquire if this is a desired amenity. Again, thank you for your honest feedback. We would love the opportunity to host you again in the future, as the experience you had was not the norm for us.

We greatly appreciate your detailed feedback on your recent stay with us. It's wonderful to hear that you and your extended family enjoyed the stunning views and found the home functional for your needs. We're truly sorry for any inconvenience caused by the communication issues and cleanliness concerns you encountered. Your comments have been noted, and we'll work diligently to address these areas for improvement to ensure a better experience for our future guests.

We're happy to hear you enjoyed the views, space, and amenities of the house and community. We are truly sorry to hear about the issues with the fridge and understand how frustrating that must have been, especially after checking with us beforehand. It’s clear we fell short in resolving that problem sooner, and we apologize for any inconvenience it caused. We will be addressing the maintenance concerns to ensure the fridge is in perfect condition for future guests. Your feedback about local delivery options and the coffee maker is also very important to us, and we'll make sure to provide clearer information moving forward. Thank you for bringing these matters to our attention, and we hope to have the opportunity to host you again in the future under better circumstances.

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with communication and responsiveness did not meet expectations. We appreciate you bringing these concerns to our attention, including the issues with contact information, check-in timing, and the freezer drawer. Your comments have been shared with our team for review so we can improve both communication and follow-up on guest requests. Thank you again for staying with us and for your honest feedback. We value the opportunity to improve and hope to provide a better experience in the future.