Casa entera

The Phoenix Farmhouse

Galería de fotos de The Phoenix Farmhouse

Una piscina con una pérgola de estructura blanca, rodeada por un suelo de baldosas y una valla de madera.
Un comedor con una mesa grande, sillas, una araña y un tapete estampado.
Una cocina moderna con una isla central, armarios blancos y un horno empotrado.
Una sala de estar con chimenea, un sofá, una mesa de centro y un televisor sobre la chimenea.
Un edificio blanco con un porche de madera, una zona de estar cubierta y el número '225' en la pared.

Opiniones

9.4 de 10,
Excepcional

Aspectos destacados

  • Espacios naturales
    Los huéspedes destacan el espacio al aire libre del lugar.
  • Estacionamiento en la propiedad disponible
    Estacionamiento cómodo y seguro en las instalaciones, un servicio poco común en la zona.
  • Ubicación céntrica
    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
11 habitaciones11+ baños38 personas

Servicios principales

  • Aire acondicionado
  • Refrigerador
  • Estacionamiento en la propiedad disponible
  • Lavadora
  • Chimenea
  • Jardín

Explora la zona

Ver en el mapa
Phoenix, AZ
  • Place, Dirty Drummer
    ‪10 min a pie‬
  • Place, Ice Chalet
    ‪14 min a pie‬
  • Place, Biltmore Fashion Park
    ‪9 min en auto‬
  • Airport, Phoenix, AZ (PHX-A. Internacional Sky Harbor)
    ‪11 min en auto‬

Habitaciones y camas

11 habitaciones (para 38 personas)

Habitación 1

2 camas individuales

Habitación 2

1 cama King

Habitación 3

2 camas individuales

Habitación 4

2 camas individuales

Habitación 5

1 cama King

Habitación 6

1 cama King

Habitación 7

1 cama King

Habitación 8

1 cama King

Habitación 9

1 cama King

Habitación 10

1 cama King

Habitación 11

+2
3 camas individuales y 3 camas matrimoniales

11 baños, 1 medio baño

Baño 1

Tina

Baño 2

Baño 3

Baño 4

Baño 5

Baño 6

Baño 7

Baño 8

Baño 9

Baño 10

Baño 11

Baño 12

Ambientes

Jardín

Información de la propiedad

The Phoenix Farmhouse

The Phoenix Farmhouse is perfect for large gatherings, corporate retreats, and other events. There are 11 bedrooms & 12 bathrooms. 10 bedrooms have an en-suite shower. Large living, dining & kitchen. The exterior has a (heated) salt water swimming pool, hot tub, natural gas fire pit, propane fire pit, Jumbo Jenga, Cornhole, Pool Basketball & grill. Plenty of seating, lounge chairs, large carport and parking for 10-12 vehicles. $25/person/night after 16 guests; fee is added later.

FREQUENTLY ASKED QUESTIONS

Q: CAN I CHECK IN EARLY?
A: Checkin is 4pm and early check in is based on availability. Check the Calendar to see if the day before your check in is available. If so, you can check in early by paying $50 plus service and fees per hour. However, if the calendar is blocked the day before your check in it means that guests will be checking out at 10am generally. This also means cleaners will need time to clean. Many times we can still offer as early as a 12pm early check in to the exterior living, pool, hot tub, fire pits area and a bedroom and bathroom while the cleaners finish up. If you need to load the fridge up, let us know in advance. This service is still $50 an hour plus service fees and taxes. We can’t guarantee or confirm an early check in until 7pm the night before your check in. Request and pay for your early check in once we confirm through the app. I’ll send a reservation change for the fee plus taxes and fees.

Q: CAN I CHECK OUT LATE?
A: Checkout is 10am. Late check out is based on availability. Check the Calendar to see if the day you check out is available. If so, you can check out late by paying $50 plus service and fees per hour. However, if the calendar is blocked the day you check out it means that guests will most likely be arriving at 4pm. Many times we can still offer a late checkout no later than 12pm This service is $50 an hour plus service fees and taxes. Request, reserve and pay for your late check out before the next guest requests an early check in.

Q: HOW LONG DOES IT TAKE TO HEAT THE POOL?
A: In the cold months where weather drops below 50 degrees, it can take up to 24 hours to heat. As the weather gets warmer, it will take less time. It is important to let us know if you want to heat the pool way in advance so we can have it heated upon your arrival. There is a two day minimum for pool heating even if you stay one day.


Q: CAN I HAVE A WEDDING?
A: Yes. Inquire within.

We offer instant booking and keep our calendar updated. If it shows available then it’s available. Go ahead and book it. We offer self-check in only. Upon booking you are sent a code for entry.

I can be as available as needed

This neighborhood is diverse. Some of my favorite places to eat and hang out are less then a mile away. This is a somewhat residential and somewhat commercial street that is somewhat busy due to the central nature of this location to Phoenix and the airport. It’s very safe. A large AirBnb is on the right of you. Theres a large Mormon Church that is your front neighbor. The best restaurants and bars in AZ are a 2-5 min Lyft/Uber ride away.

Take your car, bike, bus or ride share.

Each bedroom has the ability to lock with codes that can be given to the person who booked the reservation and then distributed. It’s a 4 digit code pushed into the keypad. It’s like each person gets their own lockable suite.

It’s an additional $100 a day to heat the pool to 82 and $50 for the spa at 102. If you want pool hotter, it’s $10/degree/daily extra. Heating fees increase to $160 for the pool and $80 for the spa daily in January and February. There’s a two day minimum for the pool heating Even if you’re staying one day.

Early check in fees and late checkout fees ($50/hour) apply and are based on availability.

$25/person/night after 16 guests.
Provide 2 additional contacts of guests staying in case I can’t get ahold of you. Any stays 28 days or more require an additional $400 for deep cleaning.

There are early check in fees and late checkout fees that must be paid and agreed to if available. It’s $50 every additional hour requested.

It’s $65 to heat hot tub and an extra $135 a day to heat the pool and we need a day notice for pool. 4 hours for hot tub.

“Quiet Time” is Sunday-Thursday after 9pm and Friday and Saturday after 11pm. This is a neighborhood and you must keep noise inside during “Quiet Time”. If it’s determined that you broke a noise ordinance, it’s $1000 fine that you agree to pay.

We don’t refill the propane tanks for grill. Too many guests forget to close the propane tank. Please refill them at Home Depot during business hours.

Make sure to only recycle cans, plastic, and cardboard. Place in the blue recycle bins. Do not put these items in a trash bag first. If I have to open up trash bags to get out the recycle stuff or if I have to take trash out of the recycling bins, it will be $100 fee. The city fines us for not recycling stuff properly.

Absolutely zero smoking in the house or near the house. No smoking anywhere near the artificial grass. If you must smoke you can do so in the alley or near the front Street.

Agrega fechas para ver los precios

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00
Edad mínima para rentar: 25
Hora límite del check-out: 10:00
default

Niños

Se permiten niños: edad mínima de 0 a 17 años
default

Eventos

Se permiten eventos: reuniones familiares, fiestas de cumpleaños y bodas
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar
Provide 2 additional contacts of guests staying in case I can’t get ahold of you.

Información importante

Información importante

No. de propiedad: 2714142vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Se permiten fiestas y eventos, como reuniones familiares, fiestas de cumpleaños y bodas. Número máximo de asistentes: 99
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios

Información de la zona

Phoenix

esta casa de vacaciones se encuentra en Camelback East, Phoenix. Aquellos que deseen ir de compras pueden visitar Biltmore Fashion Park y Scottsdale Fashion Square, mientras que quienes quieran apreciar la belleza natural de la zona pueden ir a Montaña Camelback y Tempe Town Lake (reserva). ¿Quieres asistir a un evento o partido? Consulta el calendario de Chase Field o Estadio Footprint Center.
Sección del mapa
Phoenix, AZ

Qué hay cerca

  • Dirty Drummer - A 10 min a pie - 0.9 km
  • Ice Chalet - A 14 min a pie - 1.2 km
  • Phoenix Zoo - A 7 min en auto - 6.1 km
  • Desert Botanical Garden - A 8 min en auto - 5.7 km
  • Biltmore Fashion Park - A 9 min en auto - 6.0 km

Medios de transporte

  • Estación de metro de 38th Street - Washington - 3 min en auto
  • Aeropuerto Internacional Sky Harbor (PHX) - 7 min en auto

Restaurantes

  • ‪Raising Cane's Chicken Fingers - ‬A 19 min a pie
  • ‪Circle K - ‬A 12 min a pie
  • ‪Starbucks - ‬A 19 min a pie
  • ‪Taco Bell - ‬A 16 min a pie
  • ‪Chipotle Mexican Grill - ‬A 2 min en auto

Preguntas frecuentes

¿The Phoenix Farmhouse acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta hospedarse en The Phoenix Farmhouse?

Al 21 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en The Phoenix Farmhouse el 25 oct. 2026 serán a partir de $17,394 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Cuánto cuesta el estacionamiento en The Phoenix Farmhouse?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en The Phoenix Farmhouse?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en The Phoenix Farmhouse?

El check-out es a las 10:00.

¿Dónde se encuentra The Phoenix Farmhouse?

Esta casa de vacaciones se encuentra en Camelback East, a 5 km de Teatro Celebrity, Parque Papago y Arizona Canal. Papago Golf Course y Abrazo Arizona Heart Hospital también se encuentran a 5 km (3 mi).

Opiniones

9.4

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 37 de 45 opiniones
Puntuación de 8, es decir, Bueno. Basada en 4 de 45 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 2 de 45 opiniones
Puntuación de 4, es decir, Malo. Basada en 1 de 45 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 45 opiniones

9.6/10

Limpieza

9.6/10

Check-in

9.6/10

Comunicación

8.8/10

Ubicación

9.6/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This place was great! We were planning on just staying here and meeting elsewhere, but ended up using the common spaces. Great place and good people.
Se hospedó 3 noches en abril de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great House,Hosted a big group of guys for a golf trip very comfortably.
Se hospedó 4 noches en febrero de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Excellent stay, centrally located, ideal for guys golf trip, but plan on coming back for couples trip. Highly communicative and responsive hosts. A thank you.
Se hospedó 3 noches en abril de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The layout is amazing- wonderful communal space and each bedroom is very nice and has its own bathroom-
Se hospedó 3 noches en enero de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice place we had a gathering that was really big since they allowed these sorts of things.
Se hospedó 1 noche en agosto de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was absolutely amazing and more than did the listing justice. The best part was every bedroom having its own bathroom. The backyard patio was amazing as was the closest location to the airport.
Se hospedó 3 noches en septiembre de 2025
Respuesta de VrboOwner, el 5 mar. 2026
That photo of the Lantanas in the front of the house is amazing. Thanks so much for staying with us and sending pics.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful property. Reallu close to everything! Enough room for a family gathering. Clean and with everything you need to enjoy your stay
Se hospedó 2 noches en agosto de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Celebrated a birthday party here was great!

We hosted a 21st birthday party and it was great!
Se hospedó 1 noche en septiembre de 2024
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Golf trip

Very nice property for a guys golf outing.
Se hospedó 5 noches en enero de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great house for golf trip

House was awesome for our golf group.
Se hospedó 5 noches en enero de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family Thanksgiving

Wonderful home with plenty of room to hang out, eat and play outside.
Se hospedó 4 noches en noviembre de 2024
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect reunion venue

This rental was the perfect location for our gathering. Handicap accessible for the most part. The number of private bathrooms and bedrooms allowed for maximum comfort.
Se hospedó 4 noches en enero de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

AMAZING

Property is beautiful! Had my baby shower here and was able to have my family stay as well. Open space and lots of rooms. Host was very helpful, friendly and kind!
Se hospedó 2 noches en agosto de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

A great central location for family

We really enjoyed our stay at the Phoenix Farmhouse! It was set up really for our needs. There was plenty of seating, great spaces to sleep, and the pool was great on a hot summer day. It was a perfect way to celebrate our Papa's 90th Birthday and for our family to join. Vanessa was great to communicate with.
Se hospedó 3 noches en julio de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

GREAT STAY FOR BIG GROUP

One of the best stay I ever had! Vanessa is such an attentive and friendly host. She responds very quickly to any concerns you may have and checks in on you to make sure that you what you booked is what you see! This house has everything you will need. My favorite part is that each room has their own very bathroom. House location is also GREAT - only 10 minutes away to PHX airport and scottsdale. You will not regret booking this beautiful home! Thanks again Vanessa for hosting us!
Se hospedó 1 noche en mayo de 2023
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Awesome Family Reunion

This house was amazing. Each couple had their own room and bathroom. The kitchen was stocked with everything you needed. The grandkids loved the bunk room and video games. The hot tub fit practically our whole group and was fantastic! The pool shelf was perfect for toddlers. There was plenty of seating whether we were indoors or outdoors. Nothing but positive to say about this home! Nobody wanted to go home!
Se hospedó 3 noches en diciembre de 2020
Respuesta de VrboOwner, el 30 dic. 2020
Kaye we enjoyed having your amazing and beautiful family there utilizing every amenity we planned for you. We were so happy to see you all happy and we would love to host your future reunions.
Opinión verificada

6/10 Aceptable

Le gustó: Comunicación y veracidad del anuncio
No le gustó: Limpieza y check-in

Renter

Door locks were not easy to operate and some of the rooms were not the cleanest. Overall, fine, but you could tell the property was used a lot.
Se hospedó 2 noches en diciembre de 2024
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect Bachelorette Weekend Getaway

This house is perfect for large groups. We had a group of 19 for my bachelorette party and the house had enough privacy for everyone, and at the same time plenty of places where we could all socialize together. Each bedroom had their own bathroom which is a HUGE plus. Also had an office and laundry room - all amenities were great. Outside/pool was amazing ! Property owner/manager was super responsive and easy to get a hold of. Thanks for a great weekend! :)
Se hospedó 4 noches en octubre de 2021
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great stay

We enjoyed this house for our group of 17 in town for a swim meet. Lots of space to spread out for a large group. The backyard is absolutely amazing, lots of different sitting areas, pool /hot tub amazing but know you need to pay extra to heat it which is not listed in initial listing. I know it is coming but should provide that info in listing upon booking.all the bedrooms nice with their own bathrooms. Kitchen is great with large island. Pans need to be replaced. Also could use a working dishwasher and for this large of house consider putting in 2 dishwashers.but it was great space, neighborhood kinda sketchy. But we felt safe.
Se hospedó 5 noches en marzo de 2024
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great family gathering spot

Our family gathered at this great property for the holidays. All 13 of us fit comfortably with room to spare. The en-suite bathrooms are a huge plus! Lots of space for parking multiple cars. Lovely backyard. Spacious living room where we could gather and eat together easily. Fully stocked kitchen. Pretty quiet given that it is right off of a busy street. The host was super responsive to our questions and small issues that arose. Very clean, loved the farmhouse decor and vibe. Would definitely stay again. FYI, the listing description may give the impression that the heated pool and spa are included in the price of the stay. They are not. There is an extra daily fee for each. Overall fantastic space for a big group/family reunion!! Highly recommend.
Se hospedó 3 noches en diciembre de 2023
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Good place for a corporate retreat

Overall - we were pleased with this property for our corporate retreat with 15 people total. Vanessa was very accommodating when I asked if we could drop off our luggage before check-in - and allowed us to check-in prior to 4pm when we knew that home had been cleaned. The number of rooms and bathrooms worked extremely well for our group. We would have loved having a kitchen with a better supply of what we consider essentials - pots, pans, wine glasses, cutting boards, etc. We made due with the blender that did not have a top - but one that was intact would have been better. The lounge chairs that were by the pool were broken and not usable. Overall - it was a good place for our purposes but I am not certain that we would look to return.
Se hospedó 6 noches en enero de 2024
Respuesta de VrboOwner, el 29 ene. 2024
Hi Carrie. We bought new lawn chairs. The sun destroys them every 5 months. This time we aren’t using a fabric. I wish you had said something about what you needed when I checked in multiple times. I’m only hearing it for the first time in your review. I’ll make sure to get a new blender and some more kitchenware. Thanks for staying.
Opinión verificada

4/10 Mala

Le gustó: Check-in
No le gustó: Comunicación y veracidad del anuncio
This property COULD be amazing. Very spacious, beautiful pool, spa and back yard, large kitchen with lots of seating. Unfortunately, almost doesn’t cut it. Every seating area is extremely worn and uncomfortable. Lots of things broken (lower rack of the dishwasher…another review stated this 1 year ago), oven did not work. We had 18 people and had stocked the kitchen in anticipation of doing quite a bit of cooking and had to donate all the food and eat out every night. We requested (and were charged an additional 632) the pool heated to 84 and spa to 104…only to find out you can only heat one at a time. Was told she would keep the spa heated all the time only to find out that was not even possible. When you want the spa heated you had to turn it on and wait close to 2 hours. Tiles by the pool/spa edge missing. This property needs some updating of well loved linens and towels and furniture as well fixing of downright broken things. Wi-Fi goes out occasionally…super annoying when trying to watch sports games and having to reset it frequently. Paying 17k for 6 nights at a property and find a home in that state was unacceptable.
Se hospedó 6 noches en diciembre de 2025
Respuesta de VrboOwner, el 19 ene. 2026
We take all guest comments seriously and want to provide clarity for future guests. During your stay, one oven was fully operational, and the second oven has since been repaired. While we regret that both ovens were not available simultaneously during your visit. Regarding the meals, our cleaning staff confirmed that no food was left behind or donated, which is why the multiple restaurant expenses were not reimbursed. The dishwasher concern was resolved before your stay—a lower rack wheel used to be missing and a 2-pack was purchased, which is why you found an extra wheel somewhere making you think dishwasher still needed repair. For the pool and spa, the system is designed to heat either the pool or the spa at one time, which is a standard configuration for many properties with one heat pump. This is was clarified in our guest instructions you received in advance. You can either press spa button to heat spa or ask us to remotely heat the hot tub which has worked for all guests in the prior 5 year of renting this home. We acknowledge that some furnishings showed normal wear from regular use. We plan on replacing the living room sofas, refreshing linens, and adding additional towels to further enhance guest comfort. We also upgraded to fiber WiFi with speeds up to 550mbps instead of the 88mbps we previously had. This home is frequently booked by large groups, and the concerns raised here are not reflective of the overall guest experience. Thanks for feedback.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

A great stay

We had a great time and really enjoyed the pool and spa. we spent a lot of time in the backyard.Everyone was able to have their own room and bathroom and the common areas were very comfortable. There were 19 of us and most of our meals we fixed at the Phoenix Farmhouse The dishwasher lower rack is broken and it made loading dishes very difficult. It had only one line of spines to hold plates and the wheels were missing so pushing it back in was most difficult. A new lower rack would be most helpful. There were plenty of cups , plates, bowls, along with flatware. Sheet pans, colander and updated cookware would really be needed if you plan on cooking for a large group. Instructions on how to operate both the spa and the fireplace would be helpful. The fireplace was on when we arrived and it took several days to understand how to turn it off.Instructions for the spa - there are two places where you turn on the spa, their location and how to operate it would be most helpful.Lots of parking Costco and Whole Foods are close by
Se hospedó 7 noches en diciembre de 2024
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza, comunicación, veracidad del anuncio

WOULD NOT RECOMMEND

Landscaping was great and inside looked nice upon arrival. Property owners were really nice and allowed us to use table and chairs for our wedding. They even sent someone to help set them up. However, upon arrival we had several issues. First, we could not get into property at check-in. The first day of our stay the internet/TV did not work and the refrigerator was not cooling. Later that day we noticed that there were roaches in the house. Roaches were so bad that they were even in the refrigerator. One of our guests refused to stay because of the roaches and one of our guest woke up with a roache on his face.. Not to over exaggerate, but there were roaches in almost every room of the house. If we could have moved our wedding we would have but we could not. Unless the property is thoroughly fumigated and on a monthly cycle I would not recommend this place to anyone.
Se hospedó 3 noches en septiembre de 2021
Respuesta de VrboOwner, el 29 sep. 2021
Im very disappointed in your review. Your WiFi was down only a few hours and we offered a credit for inconvenience but then withdrew the credit after the cleaners sent me an invoice for excessive cleaning. We showed you layers of thick grease all over the commercial stove and cleaners stated the kitchen was the worst it has been left. We always charge extra for weddings because it’s a lot of extra people, work, wear and tear, liability, and cleaning. We charged you nothing extra to be kind because you said you would only have 30 people. You had double the amount of people. You heard of the phrase “no good deed goes unpunished”. Ive noticed there’s about 1 out of 100 stays where special scrutinizing guests examine home with the intent to get a refund. We tried hard to provide the best service but to no avail of course because we can’t please guests like you. We showed you the invoice of our pest control that sprayed a week before your stay where it noted there may be some activity after spraying which meant the chemicals were working. I asked for pics because I was curious what type of bug so I could report to the pest control company. You never showed any pictures of bugs to back up your claim and it was the first we heard about roaches from a guest. Lastly the fridge wasn’t able to cool fast enough because you overpacked it with beverages/food for the wedding. Water bottles could have gone in the wine fridge or the two custom coolers we provide free of charge. Fridge has been working fine ever since. But if you want to cool hundreds of beverages in a fridge, allow ample time to cool. This home has been such a blessing and refuge to hundreds of people desiring to gather. It’s a shame your review may deter a group from renting and missing out on such a beautiful and fun experience. Take care Kerry and congrats again on getting married.
Opinión verificada

2/10 Terrible

Le gustó: Check-in
No le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio

Pretty home- Awful ownership and management

My group stayed at this house 2 weeks ago. Average age- 35 year old moms there for a virtual conference. The home itself is beautiful, however, the experience with the owner has been something I would not wish upon anyone. Issues- -Dog Poop under the kitchen table when we arrived ( owner blamed this on her friend) The house stated not animal friendly. - multiple pieces of glass found in lawn and pool - smoke detectors with low batteries all over the house -bugs in pantry from TONS of opened food packages I would never have mentioned any of the above as I believe in second chances. However, on the last night of our stay( Saturday) the back yard was egged (at approximately 10 pm) We had live music ( father and daughter duo singing from 7:30-9:30) After alerting the owner- she knew immediately what neighbor it was and that they have had issues with her rental, and was thankful I had called the police. It quickly turned into it being my issue that I had live music and that was the reason the neighbors were upset and egged? We were never once asked to keep the volume down. Police didn't arrive until after midnight, they were surprised with the location of this luxury home. ( lots of homeless walking directly in front of the house) I showed them the eggs and looped in the owner, Vanessa. Vanessa then asked if I could try to wipe down the eggs. I did this at 1 am and then again the next morning. She told me she would give me $500 back from my stay for the help. Vanessa has now switched the script on her responses and turned into an issue where she is "waiting" to hear from the police to see if they are going to process a noise complaint and this will determine if I owe her or she owes me. Reminder- I am the one that called the police. After now hearing from Vanessa on her expectations on volume for the home, I believe it is very unrealistic for a home that fits as many people as it does. I believe she is doing this to hold me off on writing a review about my poor experience. She has also reached out to my guests asking for posts in return for cash. ( Because I was the one hosting the event, I have not looped them in on all of the bad service. Wanting them to remember a wonderful time) But as the host who payed, I would NOT RECOMMEND this place to anyone.
Se hospedó 4 noches en junio de 2021
Respuesta de VrboOwner, el 27 jun. 2021
Your review is off and out of place since this house and our service has only received five star reviews until now. You saying you had a terrible experience doesn’t line up with your Instagram posts and everyone else’s posts. I saw many posts from your group about how much they loved our home and thanked the Phoenix Farmhouse. You asked for more than a $500 refund I offered for any inconvenience and I said if they tag the Phoenix Farmhouse I would give them a credit instead of giving it to you. This goes to anyone for tagging us as it helps our profile. It seems you just want to extort us for money and I would rather give it to the other guests who were appreciative and honest of their stay. They were already posting about our home, I just asked for our home to be tagged and I gave them a credit in return. You said you were having a girls trip and you used our home to charge and host a business event for more than 17 women that you claimed to have. There were at least 22 women. You had an event which is extra and has more rules. You knew I said the max volume was an echo speaker at volume ten. You decided to have live drums and a guitar with amps and speakers and went above 100 decibels for multiple hours after which a neighbor egged you in the spa causing damage to my pergola. I knew which neighbor because they called me first and I tracked the cell to their location. This has never happened before. We have never been retaliated against until you decided to throw a live concert in our backyard with no notice. 100 decibels is like a jack hammer in your ear. I showed you the NoiseAware reader and you acted like throwing a business event for cash with a live concert blaring at 100 decibels was appropriate and reasonable for the neighborhood. I’ve never seen homeless people either. We don’t allow pets and would never expect to see dog poop anywhere but I let a friend stay free for her birthday with her emotional support dog and cleaners missed it. We let you check in early for free, throw a for profit event for free, allowed more than 17 women stay for free, bought you 18 extra wine glasses for free and gave you a discount. We are phasing glass out for the very reason that guest may break glass in or near our pool yet you demanded wine glasses anyways. Smh. I wish your wine selling career the best. But I wouldn’t host you again. You broke too many rules and took zero responsibility.

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