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6/10 Aceptable
Jill M.
15 sep. 2024
Beautiful rental going downhill
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have rented this house every summer for about 10 years and are sad to say that it seems to be falling into disrepair. This is a beautiful home, but every year we expect that the owner will have updated little things like the utensils, pots/pans, knives, etc. and we are disappointed to find the same old worn out kitchen items year after year. It is almost impossible to cook a nice family meal here anymore. These are not expensive items to replace and are expected in a rental of this caliber. However, the most disappointing thing this year was that the pool filter was completely dysfunctional to the point that the water was murky our entire visit and the chemicals were imbalanced, leading to dry skin/hair and an overall unenjoyable experience. Needless to say, we did not utilize the pool much this year, which really put a damper on the relaxation factor of the house. To be fair the property manager was very responsive and did come out to service the pool when we called to report the issues we were having. However, they were unsuccessful and we were told that they have tried to relay to the owner that the filter probably needs to be replaced, but to no avail. Again, this is another feature you would expect to be working properly in a high end rental such as this property. We hate to complain about a house that we have enjoyed for so many years, but we have mentioned these same concerns in the past and, while most of these items are simple inexpensive things to replace/maintain, the owners choose to ignore them every year.
