2/10 Terrible
Chas B.
9 oct. 2024
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Worst stay in a VRBO-Do not recommend
We initially asked if we could do an early checkin and was told yes. At first arrival the yard had odd items scattered throughout. Looked as though someone lived there and left to go into town. After several attempts to unlock the door lock it finally worked. We inspected the house and realized the house had not been cleaned and the dirty sheets were still on the beds. There was used razors and moldy in the shower and dirt all over the floors. The beds that were made were stained and nasty looking. The stove had food dried on it and had not been cleaned since last use. Dirty pot was sitting on burner still. I reached out to the host and did not get a response for several hours the amount of dust build up was a reflection this home had not been cleaned for quit sometime. With no other options we opted to go get cleaning supplies and new linens ao we could sleep on clean sheets. The host finally responded to tell us they were out of the country traveling and had some issues with the previous cleaners and they would reimburse us for the cleaning fee and cost if linens. Needless to say i have yet to hear back about being reimbursed and VRBO has been of no help to assist with resolution. There was no wifi which means no TV or cell service in that area. We were given the excuse it was due to the storm. However, my son lives in the area and has same provider and they have service. The host was full of excuses & no resolution. There was personal clothing and mail laying out
Chas B.
Se hospedó 4 noches en octubre de 2024
