Peaceful Stay Awaits, Sleeps 6・Hot tub・Arcade

Thanks for staying, Sarah! You & your family are welcome back anytime!

Thanks, Safanah! We're glad you found the location a great place to stay and we are pleased to hear that you found our listing clean and tidy. You are welcome to comeback anytime!

Thank you, Christopher! We're delighted to hear that you enjoyed your stay with us and that our location provided convenient access to the parkway and major attractions - that is why we feel so lucky to have the best location in town, and we understand the importance of being in close proximity to the main attractions, and we're glad that our property met your expectations. We take pride in accurately representing our property online, and we're glad that it matched your expectations. It's always our goal to provide a comfortable and relaxing environment for our guests to enjoy. We're also pleased to hear that the neighborhood was quiet and relaxed, allowing for a peaceful stay.

Hello Sydney! Thank you for staying! Ah, those bunk beds? Oh, I'm so glad you loved them! We designed them with comfort and functionality in mind, especially for small groups like yours. Come back soon!

Thank you so much for picking our property out of all the other places, Amy! We are extremely delighted to know that you enjoyed your stay - from the arcade game room and down to the hot tub. We would love to host you again!

Sounds like a fantastic way to ring in the New Year! Gatlinburg is a wonderful place for celebrations. If you have any specific highlights or recommendations from your trip, feel free to share. Wishing you a great year ahead!

Thank you so much for taking the time to share your feedback with us, Denise! I'm glad the kids had a blast in the hot tub — it's always a hit with our younger guests! As for the pizza pan, thanks for the suggestion! We'll take that into consideration for future improvements.

Hello Amanda! Maintaining cleanliness and ensuring that our guests feel comfortable and at home is always our top priority, so we're thrilled that our place met your expectations and was as described. Your kind words reassure us that our efforts to provide a pleasant stay are paying off.

Hi Kim, thanks for your review. Our cleaning crews are some of the best in town and we traditionally get 5-star cleanliness ratings. We appreciate your honest feedback and will make some adjustments around the property.

Thank you so much for choosing our place for your stay, Debbie! We appreciate your kind words about the cleanliness and overall condition of the property, as well as acknowledging the accuracy of the listing photos. We apologize for any inconvenience you experienced during your stay. We understand that the stairs may have posed a challenge for you due to knee problems. We do make it clear in the property description that there are stairs, and we apologize if this information was not prominent enough for you during the booking process. As for the incorrect code, our cleaners confirmed that the code is working was indeed a human error, and we have addressed the issue to ensure it doesn't happen again in the future. We understand the frustration of having to find alternative accommodation. Regarding the arcade game in the guest room, we're glad to inform you that it has been fully repaired and is now in working order. We apologize for any disappointment this may have caused during your stay. Regarding the lack of curtains over the upstairs bathrooms, we apologize for any discomfort or inconvenience caused. We have already ordered replacements and will have them installed as soon as they arrive to ensure the privacy and comfort of our guests. We were unaware of the water line work taking place during your stay, and we apologize for any inconvenience caused by the water service interruption. We strive to keep our guests informed about any potential disruptions. If we had known beforehand, we would have communicated the situation to you and provided alternative arrangements or compensation. Thank you for staying, and I hope to have the opportunity to host you again!

Thank you for sharing your honest feedback with us, Jill! We're glad you enjoyed your stay overall, and we appreciate your understanding regarding the minor inconveniences you encountered. Our goal is to provide a comfortable and hassle-free experience for our guests, and we're pleased to know that our attentiveness and responsiveness helped address any concerns you had. Furthermore, we're thrilled that you loved our location. We believe that a great location enhances the overall experience, and we're glad our place met your expectations. Thank you again for choosing our property and for your kind words. We hope to have the opportunity to host you again soon.