The property managers are disorganized and careless. The only relaxing parts of our vacation were times spent outside this condo.We lost multiple nights of sleep to A/C beeping and dripping, a squeaky mattress, and window seals whistling loudly in the wind. Among other issues, there was heavy dust, blood-stained towels, moldy fridge seals, grimy appliance handles, a stiff screen door that had to be yanked 3-4 times to close (even after we cleaned the built-up dirt in the track), discolored floor mats, and dirty lanai glass that clouded the view, which was otherwise the only perk.We’re good sports and know to expect an island rental to have some outdated furnishings and weak electricity, so the only thing we reported was the A/C, as it beeped and dripped onto the wood floor even after it was shut off. It took multiple phone calls and two days to get it fixed; the second repairman arrived just as we were checking out.Ali’i Resorts promised multiple times to prioritize the issue and (without any prompting from us) to have a manager call to discuss a refund. They did neither and instead abandoned our request for 24 hours.The last call we received was a day after our return, when a rep asked, “You’re still at the condo, right?” We confirmed we’d checked out the day before, and the caller scoffed without explanation before saying goodbye.If you don’t want to have to care for a neglected property on your vacation, pick a place that’s not managed by Ali’i Resorts.