Kapalua Bay Villa 20G2 By Parrish Maui - Oceanfront & great beach access

Thank you for staying with us! We're glad you enjoyed the views and had a great stay. Hope to see you again on your next visit.

Mahalo for your review. We’re so happy you enjoyed the peaceful setting, beautiful views, and easy access to the beach. It was a pleasure hosting you, and we hope to welcome you back soon.

Thank you for your review, we're delighted you enjoyed the view and the amazing sound of the ocean. Our responsive team hopes to welcome you back in the future, Aloha.

Mahalo!

Mahalo Brigg for your five-star review and comments. Glad to hear that we were able to help out during your stay and found everything you needed to feel at home. Looking forward to hosting you again soon.

Mahalo for sharing your feedback. This condo carries a Deluxe interior rating, which indicates it is a well-maintained property that has been updated within the past ten years. We are sorry if any details caught you off guard during your stay. For a future visit, we recommend considering a Premier or Premier Plus home, which may better align with the level of finishes you prefer. Our team would be happy to assist you in selecting the ideal option. We appreciate your notes regarding the patio table and chairs from the unit above. We’re not certain how they could be both secured and still used easily, but we can certainly suggest adding padding to the chair legs to the management company of that property. Our photos accurately reflect the unit, though we understand that each guest has unique preferences. We truly appreciate your feedback and look forward to assisting you with a future stay.

We are sorry that these issues affected your stay. When you reported the roach activity, our team responded the same day and installed traps in the locations you approved. We understand, however, how upsetting it was to encounter pests inside the condominium. We also took your report regarding your son’s missing slides seriously. Our initial confusion resulted from the timing described, since our records showed that the maintenance visit occurred several days before the shoes were reported missing. Once you clarified that you believed the slides disappeared following that visit, our manager attempted to contact you. We have no information establishing that a team member removed the shoes, but we should have followed up with you again and formally closed the loop. We apologize that this did not occur. We appreciate your feedback and are addressing both the pest concerns at the property and our internal follow-through when a guest reports a missing personal item.

We are so please to hear our guest and her family enjoyed their stay! We appreciate the kind words and look forward to her return next year! Just want to clarify one comment for our future guests: The mattresses are covered in a breathable hypoallergenic material and then topped with a quilted mattress pad. There is no plastic cover as suggested. Our guest thought her children were perspiring because of the cover. She reported this after the first night and we had housekeeping there in 10 minutes to remove the cover and remake the beds with fresh linens. They then showed the guest how to operate the climate control in that room for maximum comfort.

Mahalo Valerie for your review and feedback. We are sorry that you experienced these concerns with a musty odor. As you mentioned, our maintenance team was in there helping with the toilet and you had been in touch with us several times during your stay. During that time, you didn't mention any odor, moisture, or the silverware. We would have done our best to assist if we had known. Next time, if something doesn't seem right, please let us know right away so we can ensure that you have the best stay possible. Mahalo and we look forward to hosting you again soon.

Aloha Jeff, while we are glad that you enjoyed the location of the villa, we are saddened to see your review. We checked in with you a few times during your stay and did not hear back, thus assuming all was well. We wish we could have had the opportunity to address anything that was missed. In the future, please reach out to us so we can make things right while you are still here. We look forward to hosting you again soon.

Mahalo Christopher for your five-star review and comments. We are so happy there was enough room for the whole ohana to feel comfortable during your stay. Glad to hear how much you enjoyed the view and snorkeling. We appreciate your recommendation and we cannot wait to host your ohana again soon. Aloha and a hui hou.

Mahalo Nancy for your five-star review and comments. We are so happy you loved your unit that the views. We cannot wait to host you again. A hui hou.

Aloha Leo! We always appreciate hearing from our returning guests and thank you for your loyalty! Glad to hear that you enjoyed your return to Kapalua Bay Villa 20G2. We are sorry if the changeover affected your stay. We do our best to always be responsive and helpful to our guests. We look forward to hosting you again soon. Aloha and a hui hou!