Reed's Beach - Stunning waterfront Sunsets - Bay Front Home Steps to beach

Thank you for staying with us! We hope to host you again for many summers to come! The neighbors construction should be finished before September, so I'm told :)

Hi Joan, I'm truly sorry to hear that you found the property unsatisfactory. I wish I had known during your stay that you were unhappy—I would have gladly sent a cleaning crew while you were out enjoying the beach or refunded the cleaning fee to help make things right. I always aim to resolve issues immediately when given the chance. At the time of your visit, we were in the middle of a scheduled renovation project, which included updating the windows and siding. This unfortunately meant that some construction materials were still present outside the home. That project has since been fully completed, and the exterior has been cleaned and restored. Your feedback also contributed to an important change: I’ve since hired a new professional cleaning service. There was a brief period where I began receiving similar concerns, which I later traced to my previous cleaner experiencing health issues. I take cleanliness very seriously, and I’ve made sure the current team consistently meets guest expectations. I genuinely care about providing a great experience for every guest and regret that I wasn’t able to resolve this for you in real time. I hope the improvements made since your stay will reassure future guests of the standards I strive to maintain.

Thank you for the detailed review Jennifer. We are shutting down this rental in the Winter for a complete renovation. We recently acquired this property prior to your stay. Unfortunately the corrosive salt air rusts anything that is not "Marine Grade" this is why that door is stuck. Believe it or not the rollers on that door were replace 6 month before we bought the property. Luckily the other rolling door still operates perfectly for now. That's how quickly they rust. Since you're stay I've had our cleaners do a deep clean as your keen eye brought issues to my attention that we're not caught by myself, my cleaners or several other previous guests. We plan to permanently address all the issues you mentioned and more in our renovation. Brand new Central HVAC (no more window units), Marine grade windows, doors and siding. New Kitchen, Bathrooms, Floors and furniture. Should be ready by summer 2024. We'd love to have you back in the future!

Hi Natalia, I'm sorry to hear that your stay didn’t meet expectations. While I don’t agree with all the details of your review, I appreciate the chance to provide context and share the improvements made since your visit. When you arrived, the previous guests had unfortunately failed to put out the trash for county pickup. In the heat and humidity of peak fly season, that created a perfect storm. Once I was notified, I came to the property personally, hauled the trash to the dump, and brought additional supplies—including fly traps, swatters, and a bug zapper. I also offered you a full refund if you preferred to check out that day. You opted to stay, saying it wasn’t a major issue. Regardless, I still issued a 50% refund for the inconvenience. That said, I take guest feedback seriously. Since your stay, I’ve made several long-term improvements: Hired a new professional cleaner after the previous one refused to remove dead bugs—she is no longer with us. Contracted with Western Pest Services for bi-monthly pest control. Retained a weekly handyman to check trash, plumbing, and septic systems. Removed all backup window A/C units that had been temporarily stored in the laundry room while the new HVAC system was being tested. The home is located in a nature preserve, and while I do everything possible to minimize bugs, occasional sightings—especially during the summer—are part of the natural setting, not evidence of an infestation. Regarding the parking issue: I provided an aerial map showing designated parking areas. Unfortunately, your group parked in a neighbor’s private driveway, which is not part of the rental. He needed access to begin work on his property and, while firm, remained civil in asking for the vehicle to be moved. I confirmed this via security footage. Lastly, this is a two-unit home, as clearly stated in the listing. The lower deck is private to the downstairs unit. While most guests are respectful of quiet hours, I’ve since added clearer guidance to upstairs guests regarding nighttime noise. The vast majority of my guests leave 5-star reviews, and I take great pride in providing a clean, comfortable, and well-managed home. I’m sorry this wasn’t your experience, and I hope the steps taken since your stay provide reassurance to future guests.