We booked this rental primarily because it advertised a hot tub. The hot tub was dirty, there were no instructions on how to use it, and the binder simply said to contact the owner. This requirement was never disclosed before booking or arrival. The owner admitted it hadn't been cleaned and said she would take care of it, but also commented that she was surprised we wanted to use it in the hot weather. We overheard the owner use profanity outside our window regarding us, then received a message saying we could not use the hot tub that night. This was unprofessional and made us feel unwelcome.Communication throughout our stay was poor. We repeatedly had to contact the owner for basic information, including parking and where to find the beach chairs. Check-out instructions weren't provided until the day before departure.The front door handle was loose and did not lock properly and the deadbolt was difficult to lock/unlock. The toilet handle felt loose from the beginning of our stay. By the end of our stay, the toilet handle finally broke. Luckily, my husband knew how to work the toilet with a broken handle. The walls were thin enough to hear neighboring guests, which impacted our ability to relax. The shower pressure was excessively high.The positives were the convenient location, effective A/C, and quiet neighborhood. However, the poor communication, unavailable hot tub for one night and unprofessional behavior made this a disappointing stay. We would not recommend.