4436 Windswept Villa by Akers Ellis Rentals

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for taking the time to leave your feedback of the property. We are so pleased to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back for your next trip to Kiawah.

Thank you for your comments! I have sent your notes to our property management team to investigate and address as soon as they are able. Please let us know when you are ready to plan your next trip to Kiawah. We would be delighted to welcome you back as a valued guest. Kind Regards, Akers Ellis Management

We are so happy to hear that your enjoyed your stay and time on the island. Your comments regarding the needed paint refresh and light bulb replacement has been passed to our team to look into and address as soon as possible. We truly appreciate you bringing them to our attention.

We apologize for the issues with housekeeping. Our team is usually very good about making sure the properties are in premier shape, and we'll make sure that is done in the future!

Hi Roger, Thank you for your review. We will be sure to pass along your message to the owners. We can have someone take a look at the stove handle and musty smell. Thank you for bringing these items to our attention so we can take care of them for future guests.

Thank you for taking the time to provide your feedback of the villa. We are so pleased that you enjoyed your stay. In regards to your concerns about the broken items, you will not be charged. All guests pay a property protection fee as part of their rental. That amount goes toward any necessary repairs or replacements in the home within reason. This information will be outlined in your rental agreement as well to ensure that we are providing as much transparency to guests as possible.

We are sorry to hear of your continued disappointment. I see that all items brought to our attention upon your arrival were addressed within 24 hours of your arrival time, including the small areas of mildew that were reported. As stated previously, the chairs on the balcony were temporary fixtures as the ones pictured has been broken and the new one were on order. Unfortunately, other matters were not reported during your stay and we have received no other complaints for guest before or after. We are truly sorry that you did not seem to enjoy the villa overall, but do believe much of it to be personal preference. We hope that you were able to enjoy your time on the island otherwise.

Thank you for your feedback! Please again accept our apologies for the issues with the washer. I can advise that they were not the same issues, and that a new washing machine is due in this week. We are sorry to hear of any other issues experienced during your stay as it does not appear that we were previously made aware of them. I have passed your comments to our team to investigate and address as soon as possible.

Thank you for your feedback! I don't see that this is something we have been aware of or that was previously reported. I will pass this to our property management team to investigate and address as soon as possible.

We are worry to hear of your disappointment in this unit. We do make every effort to ensure that each of our units are properly cleaned prior to guest arrival. However, should there ever be an issue, we are always happy to have our housekeeping partners come back to the unit to reclean any areas reported to be missed. It does not appear we were made aware of any issues with cleanliness during your stay, and were thus unable to offer a solution. We also apologize that your daughter was frightened when a member of our team entered the property to look at the ice maker. From our records, we were indeed notified on March 29 that the icemaker wasn't working. Our team member went to look at it and knocked multiple times and announced themselves when entering, as they are instructed to do each time they enter a unit. We are sorry that you did not enjoy your stay, but hope you were able to enjoy the island while you were here.

We are sorry to hear of your continued disappointment with the property. We do see that several items were reported to us within the first couple days of your stay, and our team came and addressed each one. We have passed your comments along to our team to investigate and ensure everything has been address as needed.

Thank you for your feedback! We are so pleased to hear that you enjoyed your stay with us. We appreciate you notifying us of these items, and we have now sent them to our team to investigate and address right away. We hope to have the opportunity to welcome you back again soon!