6/10 Aceptable
Annalee V.
18 feb. 2025
Lack of Attention to Details
This was our second time staying in this condo. We do like the location but was very disappointed with the lack of attention to details. The first time we stayed (6 months prior to this) Harris made sure we had access to the Elkhorn pool & hot tub amenities before our arrival. These amenities are one of the only reasons we stay in the Elkhorn area when we come. This time he made no such efforts to get the passes BEFORE we arrived. On top of that the previous renters took/lost the pass to the local condo hot tub so for 3 of the 7 days that we were here we had no access to any hot tubs to use after out lovely days of skiing. I would suggest implementing some processes to ensure that the amenities (& passes needed) that are advertised with the listing are actually available upon arrival.
Annalee V.
Se hospedó 7 noches en enero de 2025