8/10 Buena
Cathy T.
25 jul. 2024
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
Spacious & Great Location - Some Issues
The property was spacious and in a great location for our group of 14. The private beach was amazing! We rented both sides of the duplex, which was convenient as they share a backyard. One unit had a non-functioning refrigerator, but the owner responded promptly. After confirming it couldn't keep food cold, he replaced it the next day. Which required us to have to buy several bags of ice to keep food cold. Unfortunately, the dryer in the same unit also wasn't working and needed replacement, which took an additional two days. Moreover, the cleanliness of the house was disappointing with wrappers under the beds in both units and hair throughout the bathrooms. We also encountered ants on the kitchen counter and were startled by large rats along the backyard fence at night. Although the outside garbage cans were initially full and smelly, they were emptied within two days (still smelly though).
We informed the owner about all the issues. He thanked me and mentioned he would meet with the cleaning company. However, he didn't take any further action, nor did he offer to refund any fees.
I would recommend staying here, but I would advise checking if he has replaced his cleaning company.
Cathy T.
Se hospedó 6 noches en julio de 2024
