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4/10 Malo
kerri l.
19 de marzo de 2024
Noise issues
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was somewhat unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit itself is like the pictures and nice. But not happy with the noise in the complex. Within minutes of arriving on the first day someone was playing loud base music for just 2 hours straight, you can hear upper unit footsteps all the time, in the middle of the night woken up to people talking loud and laughing outside the bedroom window which butts up to a parking area and also an entrance to other units. On second day had a repeat of loud music and of course the upper unit noise. When complained to the Summit management company they said not all units are controlled by them so they had to put a complaint in with the HOA, after the second day having same noise issue we asked to be able to leave early and they would not credit us on our fee. Also it advertises a washer/dryer it's not hooked up, we received notification 6 days out from arrival that it was not hooked up so may want to check on that. And on the day of arrival we were supposed to be able to get in the unit at 4:30 to receive a text at 4 that it wasn't ready and we couldn't come till after 5. The unit is located on the back side of the building that you can directly drive up to the door so you have to walk and is located on the second floor so you have to do stairs as well.
kerri l.
Se hospedó 5 noches en marzo de 2024