Luxury 4BR home 7 mins to US Capital, Rooftop deck, in Washington Free Parking

Thank you very much, Ana! You were a great guest.

We are deeply surprised and taken aback by this review. Our last communication with the guest during her stay she stated that she found our home "perfect for the trip" and made no mention of any of the claims mentioned above. It is important to note that the client never reached out to us or VRBO about any of her "concerns" until after her stay, during which she stated that everything was perfect. We strongly believe that this is an attempt to obtain a refund. We would like to address each point raised: 1. The guest booked the stay for 8 guests, while our home can accommodate up to 10 guests. If she had honestly booked for 12 guests, we would have informed her that we can only accommodate a maximum of 10. 2. Our listing clearly stated that there is only one private parking space available. The guest knowingly booked the property with this understanding. We had to urgently message her during her stay as she recklessly parked two cars inside our property, nearly causing damage. As a result of her actions we now only offer street parking with the fear of someone else also being so reckless. 3. The grills are locked up because grilling is not allowed, as stated in our house rules. Her attempt to use them demonstrates the intention to break another rule. 4. The guest never mentioned any smell in our basement. It is important to note that she inappropriately accessed our utility closet, which is off-limits to guests and contains personal items, including the cat's litter box which was clean. 5. There is no hornets' nest on our property, and it was not mentioned during her stay. 6. Regarding the mention of "close encounters," we are unsure of what this means as nothing happened during her stay. No one attempted to harm or disturb her or her guests. We are proud of our diverse and welcoming community, and it is unfortunate if the client does not appreciate the diversity and cultures present. All our communications with the client were professional and courteous and until her admissions we did not know the extent of her behavior which is why we initially gave her the benefit of the doubt when leaving her a review.

Thank you very much Briana!