I have written mire than 200 reviews on Trip Advisor, Google and Yelp and I do not like to give poor reviews. In this case, I first sent a message to what appeared to be the owners’ email address but inly received an acknowledgement that my message would be forwarded to them. Subsequently, I was contacted by the management company and I responded with a detailed listing of the complaints my wife and I had. In my opinion, I received only ‘lip service’ from that entity which has made me feel compelled to post this review.When I was making our reservations, I read the few reviews that had been written. Most extolled the virtues of the property while two commented that the property was not clean. As there are always those who are disgruntled, I relied on the majority. But, after arriving, we determined that the two were the only honest reviews. First, my wife and I are 78 and we were arriving from Italy for an extended stay in California and, thus, had several pieces of luggage. We were very dismayed to find that the condo which appears to be at street level in the photos is actually at the top of a flight of 18 stairs. I could present a lengthy list about how dirty the interior was and how lacking the kitchen was in cooking pots, pans and utensils. Suffice it to say that my wife felt compelled to wash and dry the bed linens before remaking the bed so that we could sleep. As a final affirmation of our dismay, we spent 1,500 to leave early and go to a hotel.