Condominio

Phoenix V Beachfront Family Condo with Pool and Gulf Views

Galería de fotos de Phoenix V Beachfront Family Condo with Pool and Gulf Views

Una sala de estar con un sofá azul, un sillón de cuero marrón, una mesa de centro redonda y un sillón azul.
Video realizado por la propiedad
Una sala de estar con un sofá azul, dos sillones azules, una mesa de centro, un televisor, una silla y un mueble de madera con cajones de colores.
Sala de estar con un sofá azul, dos sillones azules, una mesita de centro, un ventilador de techo y una zona de cocina con electrodomésticos.
Un mueble de madera con paneles de colores y un televisor encima.

Opiniones

9.8 de 10, Muy elegida
Una de las propiedades con mejor puntuación de la zona

Aspectos destacados

  • Pickleball en la propiedad

    Una opción poco común: juega pickleball sin salir de la propiedad.
  • Lugares de interés cercanos

    Cerca de Orange Beach Beaches
2 habitaciones2 baños8 personas

Servicios principales

  • En la playa
  • Alberca climatizada
  • Tina de hidromasaje en la propiedad
  • Estacionamiento en la propiedad disponible
  • Cocina
  • Lavadora

Explora la zona

Ver en el mapa
Orange Beach, AL
  • Place, Orange Beach Beaches
    ‪1 min a pie‬
  • Place, Perdido Beach Boulevard
    ‪2 min a pie‬
  • Place, Gulf State Park (parque)
    ‪2 min a pie‬
  • Airport, Gulf Shores, AL (GUF-Jack Edwards)
    ‪14 min en auto‬

Dónde vas a dormir

2 habitaciones (para 8 personas)

Habitación 1

1 litera matrimonial y 1 cama Queen

Habitación 2

1 cama King

Sala de estar 2

1 sofá cama matrimonial

2 baños

Baño 3

Jabón · Se ofrecen toallas · Tina o regadera · Excusado · Shampoo · Secadora de cabello

Baño 4

Jabón · Se ofrecen toallas · Tina o regadera · Excusado · Shampoo

Ambientes

Cocina
Cocineta
Con balcón
Área de comedor independiente
Cantidad de salas de estar
Área de comedor

Información de la propiedad

Phoenix V Beachfront Family Condo with Pool and Gulf Views

Welcome to Your Dream Beach Getaway at Phoenix V in Orange Beach!



Step into paradise with our spacious 2-bedroom, 2-bathroom beachfront condo, perfectly located on the 11th floor of Phoenix V! Located right on the beach, this condo sleeps up to 8 people, so everyone can enjoy a relaxing stay with plenty of space to spread out. Whether you're here for a fun-filled beach trip or just to relax, this condo has everything you need for an unforgettable getaway.



Family-Friendly Comfort & Plenty of Space:

Start your mornings by stepping out onto the balcony for amazing views of the Gulf. The open kitchen and living area make it easy to spend time together. The kitchen is fully stocked with everything you need, from pots and pans to a Keurig for your morning coffee. The unit also has a brand new washer and dryer, so you can pack light and always have fresh towels and clothes.



The living room has lots of comfy seating, including a sleeper sofa for extra guests or kids. In the ocean-view bedroom, you’ll find a cozy king bed and a private bathroom, perfect for parents looking to unwind. The second bedroom is perfect for kids, with a queen bed and full-over-full bunk beds. There’s plenty of room for everyone to sleep comfortably!



Fun for the Whole Family:

The best part? You’re just steps from the beach! Direct access means you can walk right out and enjoy the sand and surf anytime you want. If you’re in the mood for some pool time, the condo has both an indoor and outdoor pool. The kids will love the splash pad, and the hot tubs and sauna are great for adults who need to relax.



Phoenix V is packed with fun activities that everyone in the family will enjoy. There’s a fitness center for a quick workout, and if you’re in the mood for some friendly competition, you can play tennis, pickleball, or basketball! Afterward, fire up the grills outside and have a family BBQ.



The Perfect Location for Family Fun:

When you’re ready to explore, Orange Beach has so much to offer! Take the kids to Adventure Island for mini-golf and go-karts, or head to The Wharf for shopping, restaurants, and live entertainment. If your family loves outdoor adventures, you can go parasailing, rent jet skis, or take a dolphin cruise.



Amenities at a Glance:

- Beachfront with stunning Gulf views from the 11th floor

- Sleeps 8: King bed in the ocean view room, queen bed & full-over-full bunk beds in the second bedroom, plus a sleeper sofa

- Fully equipped kitchen with all the tools you need to cook or snack

Living room with plenty of seating, flat-screen TV, and comfy sleeper sofa

- Balcony with ocean views—perfect for morning coffee or evening sunsets

- Indoor & outdoor pools, splash pad for kids, hot tubs, and sauna

- Fitness center, tennis courts, pickleball, basketball, racquetball, and shuffleboard

- Grills and picnic areas for family BBQs

- Free WiFi & In-Unit Washer/Dryer



Perfect for Families & Groups of All Sizes:

Whether you're enjoying a family getaway, a reunion with friends, or a relaxing retreat, this condo has everything you need for a beach vacation you’ll never forget. Pack your bags, grab your sunscreen, and come experience the best of Orange Beach at Phoenix V—your slice of paradise on the Gulf Coast!



*Please note: The Phoenix V building charges $55 per parking pass, and each reservation may purchase up to two passes upon arrival at the front desk. You will also receive wristbands for all guests, which are required to access building amenities. These wristbands are not an additional charge for amenities, they simply help ensure that only registered Phoenix V guests are using the property’s pools, fitness areas, and other shared spaces.

Agrega fechas para ver los precios

Propiedades similares

Reglas de la propiedad

Hora de inicio del check-in: 16:00

Edad mínima para rentar: 25

Hora límite del check-out: 10:00

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Niños

Se permiten niños: edad mínima de 0 a 17 años

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Eventos

No se permiten eventos

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Mascotas

No se aceptan mascotas

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Fumar

No se permite fumar

Instrucciones de check-out

El anfitrión exige que realices lo siguiente antes del check-out:

Cargar y encender el lavavajillas

Juntar las toallas usadas

Quitar los artículos personales, quitar las sobras de comida y bebida y sacar la basura

Apagar las luces y cerrar las puertas

Si no sigues todas estas instrucciones, podrías recibir una opinión negativa por parte del anfitrión.

Información importante

Información importante

No. de propiedad: 4400054vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Información de la zona

Orange Beach

Este condominio se encuentra cerca de parques temáticos y en la playa, en Orange Beach. Aquellos que quieran ir de compras pueden visitar Parque temático The Wharf, y también se puede apreciar la belleza natural de Gulf State Park (parque) y Orange Beach Beaches. ¿Quieres asistir a un evento o partido mientras estás en la ciudad? Consulta el calendario de Orange Beach Tennis Center, o puedes salir una noche a The Hangout. ¿Quieres mojarte un poco? En la zona te esperan muchas aventuras con actividades como paseos en jet ski, kayaks y snorkel.
Sección del mapa
Orange Beach, AL

Qué hay cerca

  • Orange Beach Beaches - A 1 min a pie - 0.0 km
  • Perdido Beach Boulevard - A 2 min a pie - 0.2 km
  • Gulf State Park (parque) - A 2 min a pie - 0.2 km
  • Isla de la Aventura - A 8 min a pie - 0.7 km
  • Centro de bienvenida de Orange Beach - A 2 min en auto - 2.2 km

Medios de transporte

  • Gulf Shores, AL (GUF-Jack Edwards) - 17 min en auto

Restaurantes

  • ‪The Southern Grind Coffee House - ‬A 11 min en auto
  • ‪CoastAL Orange Beach - ‬A 3 min en auto
  • ‪Sunliner Diner - ‬A 4 min en auto
  • ‪Old Salt Tavern - ‬A 17 min a pie
  • ‪Tee Off At The Wharf - ‬A 10 min en auto

Preguntas frecuentes

¿Hay alberca en Phoenix V Beachfront Family Condo with Pool and Gulf Views?

Sí, la propiedad cuenta con alberca techada. Podrás disfrutar de albercas climatizadas.

¿Cuánto cuesta hospedarse en Phoenix V Beachfront Family Condo with Pool and Gulf Views?

Al 18 sept. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Phoenix V Beachfront Family Condo with Pool and Gulf Views el 1 dic. 2026 serán a partir de $3,814 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Phoenix V Beachfront Family Condo with Pool and Gulf Views acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Phoenix V Beachfront Family Condo with Pool and Gulf Views?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Phoenix V Beachfront Family Condo with Pool and Gulf Views?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Phoenix V Beachfront Family Condo with Pool and Gulf Views?

El check-out es a las 10:00.

¿Dónde se encuentra Phoenix V Beachfront Family Condo with Pool and Gulf Views?

En la playa, este condominio de Orange Beach queda a 10 minutos a pie de Perdido Beach Boulevard y Gulf State Park (parque). Orange Beach Beaches y Isla de la Aventura también se encuentran a 15 minutos.

Opiniones

9.8

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 27 de 28 opiniones
Puntuación de 8, es decir, Bueno. Basada en 0 de 28 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 0 de 28 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 28 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 28 opiniones

9.8/10

Limpieza

10/10

Check-in

10/10

Comunicación

10/10

Ubicación

10/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great condo! Unbeatable views. Comfortable beds. Would stay again!
Se hospedó 3 noches en septiembre de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful!
Se hospedó 3 noches en julio de 2026
Respuesta de VrboOwner, el 7 jul. 2026
Thank you so much for the 5-star review! We're so happy you found the condo beautiful. It was a pleasure hosting you, and we hope to welcome you back to Cozy Turtle for another relaxing beach getaway soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This place is amazing!! Great views, great pool, great time! Made a lot of good memories with my family. Zero complaints! Love this place!!
Se hospedó 5 noches en marzo de 2026
Respuesta de VrboOwner, el 6 abr. 2026
Thank you so much. We love hearing this, especially that you made great memories with your family. That is exactly what it is all about. So glad you enjoyed the views and the pool too. You are welcome back anytime.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This room is on the 11th floor but has a great beach/ocean view! Very cute and the kitchen is pretty stocked with most things you would need to cook! The host answered my questions before we got there and also messaged asking if everything was going good! Very responsive! They do have a cabinet of games and some beach stuff in the closet to use, we didn’t use any besides a boogy board tho! We had a great time and really enjoyed relaxing on the balcony, especially in the mornings and during the rain we had! I would stay here again!
Se hospedó 7 noches en mayo de 2026
Respuesta de VrboOwner, el 10 jun. 2026
Thank you so much for your kind review! We're delighted to hear you enjoyed the beach views, relaxing on the balcony, and that the condo had everything you needed for your stay. We always want our guests to feel comfortable and well taken care of, so we're glad our communication helped make your trip even better. It's wonderful to hear you found the games and beach items useful, and we're happy the boogie board got some use! Thank you for choosing Cozy Turtle for your beach getaway. We'd love to host you again the next time you're visiting Orange Beach!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The view from the spacious balcony was out of this world! Best seat in the house right on the ocean! I’ve never had a view quite like that. I would love to return someday! And sooo convenient being right on the beach. The best!
Se hospedó 8 noches en abril de 2026
Respuesta de VrboOwner, el 13 abr. 2026
So glad you loved the balcony views… they really are hard to beat! There’s just something about being right on the beach that makes everything better. We loved hosting you and would absolutely have you back anytime.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Clean clean clean. Highly recommend.
Se hospedó 7 noches en marzo de 2026
Respuesta de VrboOwner, el 2 abr. 2026
Thank you so much for the kind words! We take a lot of pride in keeping the condo spotless, so it means a lot to hear that. We’d love to host you again anytime!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect time of year to go. Not crowded! Stunning views.
Se hospedó 5 noches en diciembre de 2025
Respuesta de VrboOwner, el 1 ene. 2026
Thank you for staying with us and for sharing your experience! We’re happy to hear you enjoyed the peaceful season and the beautiful views. It truly is a perfect time to visit Orange Beach. We hope to welcome you back soon.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Room was clean and comfortable. Location was the best !
Se hospedó 4 noches en noviembre de 2025
Respuesta de VrboOwner, el 12 nov. 2025
Thank you so much for staying with us! We're so happy you found everything clean and comfortable, and we couldn’t agree more about the location. It’s hard to beat being so close to the beach and local favorites. We hope you’ll come back to the Cozy Turtle for another fun Orange Beach getaway soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a great stay. The unit was extremely clean and had everything we needed. The host was very quick to reply to anything we asked. We would stay here again and would highly recommend it.
Se hospedó 7 noches en noviembre de 2025
Respuesta de VrboOwner, el 28 nov. 2025
Thank you so much for sharing your experience. We’re thrilled to hear you had a great stay and that the condo was extremely clean and stocked with everything you needed. It’s wonderful to know communication was smooth and helpful throughout your trip. We truly appreciate your recommendation and would love to welcome you back to the Cozy Turtle anytime you visit Orange Beach.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We enjoyed our stay at the Cozy Turtle! Excellent host with prompt response time. We had no issues and would stay here again.
Se hospedó 7 noches en octubre de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a great stay overall. The condo was clean, well maintained, and exactly as described. The beach view was a highlight—even during colder weather, it was relaxing to sit inside and enjoy the scenery. The host was responsive and easy to communicate with, which made check-in and our stay smooth. The space was comfortable and well equipped for a quiet, restful getaway. We’d definitely consider staying here again.
First sunset of 2026 from the balcony.
Se hospedó 5 noches en diciembre de 2025
Respuesta de VrboOwner, el 3 ene. 2026
Thank you so much for the kind review! We’re so glad you had a great stay and that the condo met your expectations. The beach view really is special, even on cooler days, so it’s great to hear you were able to enjoy it. We’re also happy everything felt comfortable and smooth from check-in to checkout. We’d love to host you again anytime you’re ready for another relaxing getaway!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

A great little spot on the beach

We enjoyed the beach, proximity to everything, restaurants, and well stocked kitchen to cook breakfast. It was a great trip.
Se hospedó 4 noches en junio de 2025
Respuesta de VrboOwner, el 30 jun. 2025
Thanks so much for the great review, Dylan! We’re so happy you enjoyed the beach, the location, and that the kitchen had everything you needed—because let’s be honest, breakfast and the beach might just be the best combo ever. We’d love to have you back anytime for another sunny getaway!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The view was amazing. There is easy access to ths beach. The condo was clean and communication was amazing. The location is also great. We definitely will recommend to others and would stat again.
Se hospedó 4 noches en octubre de 2025
Respuesta de VrboOwner, el 27 oct. 2025
Thank you for your wonderful review. We're thrilled you enjoyed the view, the beach access, and the convenient location. It’s great to hear you found everything clean and communication easy throughout your stay. We’d be delighted to have you back at the Cozy Turtle for another Orange Beach getaway.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great place to stay; good location

The property was very clean, with plenty of room. Really good location. The property manager was kind and very responsive. We would stay again!
Se hospedó 3 noches en junio de 2025
Respuesta de VrboOwner, el 10 jul. 2025
Thank you for the great review! We're so happy to hear you enjoyed the space and location—and it means a lot to know you felt well taken care of during your stay. We'd absolutely love to have you back anytime!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The balcony was so good! The host communicated well and quickly. I would definitely book this place again.
Se hospedó 5 noches en octubre de 2025
Respuesta de VrboOwner, el 17 oct. 2025
Thank you so much for your kind words! We're so glad you enjoyed the balcony and had a great experience communicating with us. We love those balcony views too; they’re the perfect spot to relax after a day on the beach. We’d be happy to welcome you back to the Cozy Turtle anytime for another Orange Beach getaway.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The condo was very clean and well equipped. We loved the location and enjoyed having a great view of the beach. The host was very responsive to our questions.
View east from balcony in the morning
Western view
Phoenix V beach
Se hospedó 4 noches en agosto de 2025
Respuesta de VrboOwner, el 3 sep. 2025
Thank you so much for your kind words! I’m so glad to hear you enjoyed the condo, the location, and the beach views. It was a pleasure hosting you, and I’d be happy to welcome you back anytime!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We loved our stay here. Perfect views, great access to the beach and my kiddos loved the indoor and outdoor pools and hot tubs. Elevators were super fast (never had to wait with 4 elevators) and the location was in the middle of everything we needed. Loved that the owner was available for any questions and responded in a timely manner. Overall, we had such a fun time-we will rent this condo again and again.
Se hospedó 4 noches en octubre de 2025
Respuesta de VrboOwner, el 22 oct. 2025
Thank you so much for sharing your experience! We’re so happy to hear your family had such a great time and enjoyed the pools, hot tubs, and those beautiful views. The location really does make it easy to enjoy everything Orange Beach has to offer. It was a pleasure hosting you, and we’d love to welcome you back to the Cozy Turtle anytime.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Absolutely Loved The Condo

Everything is was in perfect conditions, great view, great location! Would absolutely stay ant the condo again!
Se hospedó 4 noches en mayo de 2025
Respuesta de VrboOwner, el 1 jun. 2025
We're so glad everything was just right for your stay! The view and location really are hard to beat, and we do our best to keep the condo in great shape so it’s an easy, comfortable spot to unwind. We'd love to host you again!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Room was clean. The condo itself seemed very cleaned. We loved that we could get ice at the condo. Beach was wonderful
Se hospedó 5 noches en septiembre de 2025
Respuesta de VrboOwner, el 5 oct. 2025
Thank you so much for staying with us! We're so glad to hear you found everything clean and enjoyed the beach. That ice machine is always a favorite after a day in the sun. We’d be happy to welcome you back to the Cozy Turtle anytime for another Orange Beach getaway.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great room

Modern furnishings. Great host.
Se hospedó 2 noches en julio de 2025
Respuesta de VrboOwner, el 27 jul. 2025
Thank you so much for your kind words! We're so glad you enjoyed the space and appreciated the modern furnishings. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location on the beach. Close to everything with beautiful views. Property manager was very easy to get a hold of when I had a few questions. Unit was clean and well maintained.
Se hospedó 4 noches en junio de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great and very clean. No issues! I would recommend.
Se hospedó 6 noches en julio de 2025
Respuesta de VrboOwner, el 18 jul. 2025
Thank you so much for the kind review! We’re glad to hear everything was clean and easy during your stay—that’s always our goal. We appreciate the recommendation and hope to host you again soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had an amazing stay at this condo with my family! The place was spotless upon arrival – very clean and well taken care of, which made us feel comfortable right away. The listing was completely accurate, so everything was exactly as described (if not better).The host was outstanding,very friendly, professional, and always quick to respond to any questions we had. Communication was smooth from start to finish, which made check-in and check-out super easy.One of the highlights was definitely the view. It was absolutely beautiful and made our mornings and evenings extra special. Overall, this condo was perfect for our family getaway, and we would happily stay here again!
Se hospedó 3 noches en septiembre de 2025
Respuesta de VrboOwner, el 21 sep. 2025
Thank you so much for your kind review! I’m so glad the condo felt clean and comfortable for your family and that you enjoyed the beautiful views during your stay. I really appreciate your kind words about communication and it was truly a pleasure hosting you. I’d love to welcome you back anytime for another beach getaway!
Opinión verificada

2/10 Terrible

Le gustó: Check-in y ubicación
No le gustó: Limpieza
Our stay at this property was unfortunately disappointing and frustrating from the start. Upon arrival, we found that all four beds (including the bunk beds and master) had hair and debris on the sheets, pillowcases, and bedspreads—making it impossible for our family, including three children, to sleep comfortably. We immediately contacted the host, and while a team member did come late that evening to replace the linens, the new sheets still had visible hair, forcing us to spend extra time cleaning and ultimately laying out beach towels just to get through the night.We communicated our concerns in a respectful and detailed way, and even offered to share photo evidence. However, the host’s response was dismissive and defensive, essentially denying the issue despite her own team acknowledging the problem in person. Rather than accepting accountability or showing empathy for our experience, the host chose to shift blame, citing “checkout cleanliness”.. While the host offered a 50 Amazon gift card(which I did not accept), she was unwilling to acknowledge the issue at hand and to agree to a modest, partial refund.Additionally, it was not madd clear prior to booking that there was an additional 55 fee to access parking AND advertised amenities such as gym and pool.Hospitality is more than clean sheets—though that should be a basic expectation. It’s also about responsiveness, respect, and professionalism, which were lacking here. I wanted you all to be informed.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
We kept finding hair on the sheets, pillowcases, and bedspreads on all 4 beds.
Se hospedó 2 noches en agosto de 2025
Respuesta de VrboOwner, el 7 sep. 2025
We are truly disappointed to read this review, as it does not reflect the reality of our condo or the efforts of our team. Cleanliness is one of our top priorities, and we have never received complaints of this nature before. In fact, countless guests have praised how spotless and well-maintained our condo is. Upon receiving this guest’s message, we immediately sent a team member late that same evening to change out all linens, even though our own inspection and subsequent video evidence showed that the sheets were already clean prior to their arrival. We also documented photos that directly contradict the claims being made here. Unfortunately, it became clear that the guests were attempting to manufacture an issue in order to request a refund. We went above and beyond to accommodate them, even offering a goodwill gesture despite the fact that their allegations were not substantiated. Sadly, nothing we did seemed to satisfy their demands. For clarity to future hosts: this was not a matter of hospitality or responsiveness. Our team responded promptly, professionally, and with evidence. The claims in this review are simply not credible, and I would caution others to be aware of this group as they attempted to take advantage of us and our team.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The condo was great. All of the necessaries were in the kitchen. The view was great, as well. This is one of my favorite properties.
Se hospedó 3 noches en julio de 2026

Acerca del anfitrión

Anfitrión: Elisa Lahr

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