1-bedroom Luxury Ski Retreat in the Heart of Keystone with free electric charger

Adrienne, thank you so much for your wonderful review! It was truly a pleasure hosting you. We’re so happy you enjoyed the condo and appreciated the updates, cleanliness, and proximity to the slopes . We work very hard to make sure every guest walks into a pristine, comfortable space that feels like a true mountain retreat. It’s great to hear the location and communication made your stay even better. We always aim to make the entire experience seamless from booking to checkout. You’re welcome back anytime, and we would love to host you again for your next Keystone getaway! Filippo & Giulia

The condo is advertised accurately and it is clearly stated that it does not have air conditioning. This is common for many mountain properties. To ensure our guests are comfortable, every room has a ceiling fan, and we also provide additional tower fans. On top of that, you initially booked the wrong weekend. I went the extra mile to help resolve your mistake by spending my own time on the phone with VRBO to cancel your original reservation without any penalty and rebook you for the correct dates at the exact same rate. I did this as a courtesy, even though the error was not mine. This is a newly constructed, well-built condominium. Neither we nor any of our previous guests have ever experienced or reported excessive noise from neighboring units. In fact, many guests have commented on how much they enjoyed the peaceful atmosphere and our mountain retreat. We have hosted many guests and no one has ever complained about the lack of air conditioning. Regarding the bed frames, the marks are far more than simple scratches—they appear to be graffiti. This is the first time we have ever filed a damage claim in all our years of renting, so we are not trying to take advantage of anyome.As a courtesy, I even offered to let you repair them yourself since you mentioned that you work in this field. We’re sorry the property did not meet your expectations. However, based on this experience, we would not be willing to host you again. We encourage future hosts to review this experience