Fall Special! Charming East Beach Cottage w Pool!

Thank you for your feedback. We’re sorry to hear your stay did not meet your expectations. This home is an older beach property in a highly sought-after, quiet location just steps from the beach, and many guests specifically choose it for its charm and proximity to the beach access. Prior to your arrival, the home was thoroughly inspected and prepared for check-in. The pool was skimmed the day of arrival, and our pool company returned the day after check-in for scheduled maintenance. During this time of year on St. Simons Island, we experience extremely heavy pollen, leaves, and debris falling from the surrounding trees, and our team works hard to keep outdoor areas clean and pleasant despite these coastal conditions. We also sent a team member to the property shortly after your concerns were reported, and the pool was confirmed to be crystal clear. Photos were provided to you at that time as confirmation. Regarding the insects mentioned, palmetto bugs are unfortunately native to the coastal Southeast and are common throughout the region, particularly during warmer months and after rain. The home is on a professional pest control schedule -occasional sightings can still occur in this environment. Pool heating fees are standard throughout the vacation rental industry due to the significant cost of heating a large pool. The notices regarding the air conditioning are not intended to be threatening. They are simply there to help protect HVAC systems and your experience.