4/10 Mala
mindy m.
11 mar. 2025
Le gustó: Limpieza y ubicación
No le gustó: Check-in, comunicación, veracidad del anuncio
Be aware!
This property is made up of four separate buildings with units owned by multiple owners.The photos shown on all their listings are of the main building only.Listing states it is accessible by elevator which again is in the main building. That said, only one other building is connected to the main one by elevator via a convoluted route through service areas where the doors were locked to us more often than not. If you are staying in another one, you will have to leave your building and walk on Ocean Drive (not a long distance) to the main building to use the pool.You will be assigned a unit number in your confirmation which isn’t unusual but the room assignment is totally meaningless unless you are aware that your room may not be in the building you think you are renting.Our room had all the amenities listed but was dark and our view was of the building next door with a huge sheet of plastic spanning the two buildings to protect the drag bar/restaurant below from the elements. Music as loud but white noise will cover it up. Balcony was a joke.Check in is at 3:30. If you arrive early, they will call you when your room is ready.. We were contacted at 12:30 and told if we wanted the early check in, there was a 25 charge. WHY? We declined and at 3:15, they did us the big favour of giving us our keys 15 minutes early.Staff were friendly and tried to be helpful but often just shrugged their shoulders at our concerns.Wish I could add photos.
mindy m.
Se hospedó 4 noches en febrero de 2025
