Beachfront condo with ocean views, pool, tennis, gym, balcony

Hi Patricia, Thank you for staying with us and for taking the time to share your review. We’re truly sorry to hear that the pool and elevator were out of service during your stay and that the home and facility did not meet your expectations for cleanliness and upkeep. We understand how important these amenities and a well-maintained environment are to your overall experience, and we sincerely apologize for any inconvenience this caused. Your honest feedback helps us identify areas where we can improve, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.

Hi Kencis, thank you for your review, and we appreciate your positive feedback during your stay. We are pleased to know that you had a great stay with us. We take guest feedback seriously and have forwarded this information about the wifi issue that you've encountered to the local staff so they can review and update the home as needed for future guests. Thank you for your stay, and we hope to host you again soon.

Hi, Corey. Thank you for sharing your experience! I’m so happy to hear that the easy beach access and stunning ocean views made your stay special, especially with your little ones. It’s great to know the condo’s updates and comfort met your expectations. I’m sorry to hear about the loud wedding reception on your first night—that can definitely be disruptive. I’m glad it was a one-time occurrence and didn’t affect the rest of your stay. We’d love to welcome you back anytime for another wonderful visit!

Hi Deborah, Thank you for your feedback. We're glad to hear that you enjoyed the view of our location. We appreciate your suggestion that several of our amenities need some work, and we will consider it as we work on improving our home. We hope to host you again soon. Thank you for choosing to stay with us.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Hello Lisa, thank you for taking the time to share your experience with us. We are glad to hear you enjoyed the condo and its amenities overall. We're sorry to hear the ice maker was broken and that the pool pass requirement caught you by surprise. We reviewed the maintenance reports, which outline all the communications you had with us, and we're glad our local team addressed them as quickly as possible. We regret that we didn’t fully meet your expectations this time. We’d love the opportunity to host you again and provide a much better experience in the future.

Hi Heather. Thank you for taking the time to leave this review for us. We are so happy that you enjoyed the great view. We are sorry that the pots and pans weren't in great shape. We will be sure that our team is aware so they can address this. We appreciate your feedback and hope you'll stay with us again.

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.