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Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Galería de fotos de Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Una piscina con tumbonas y palmeras.
Un resort con palmeras, mobiliario exterior y zona de piscina.
Un salón con sofá, mesa de centro, televisor y un amplio ventanal con vista a una piscina.
Un salón elegantemente decorado con una araña, sofás y una mesa de centro.
Un salón amplio con comedor, ventanas grandes y un techo alto.

Opiniones

9.0 de 10,
Magnífica

Aspectos destacados

  • Sumérgete y descansa
    Relájate en la cómoda tina de hidromasaje, destacada por los huéspedes.
  • Artículos de playa
    Una opción poco común: encuentra equipo de playa para pasar los días junto al mar.
  • Ubicación céntrica
    Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
4 habitaciones2 baños10 personas

Servicios principales

  • Tina de hidromasaje en la propiedad
  • Patio
  • Alberca privada
  • Juguetes
  • Gimnasio en la propiedad
  • Asador

Explora la zona

Ver en el mapa
Davenport, FL
  • Place, Club de golf Highland Reserve
    ‪3 min en auto‬
  • Place, Parque regional del Noreste
    ‪3 min en auto‬
  • Place, Club de golf ChampionsGate
    ‪6 min en auto‬
  • Airport, Orlando, Florida, Estados Unidos (MCO-Orlando Intl.)
    ‪40 min en auto‬

Dónde vas a dormir

4 habitaciones (para 10 personas)

Habitación 1

2 camas individuales

Habitación 2

1 cama King

Habitación 3

2 camas individuales

Habitación 4

1 cama Queen

Habitación 5

1 futón matrimonial

2 baños

Baño 1

Tina · Excusado · Solo regadera

Baño 2

Tina o regadera · Excusado

Ambientes

Deck o patio
Cocina
Área de juegos al aire libre
Jardín
Área de comedor

Información de la propiedad

Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic

Welcome to our Sunshine Villa in Orlando, Florida!

This 5-star Mediterranean-Style villa is situated in the exclusive resort community of Solana with a 24-hour security gate and guard. The resort is merely 12 minutes to Disney World and close to all the other Orlando area attractions. The bright and airy 4-bedroom home can accommodate 10 people max. It has a private pool and spa with no rear neighbors that you and your family will enjoy. The home also comes with a fully equipped kitchen, a spacious family room with an HDTV ready for streaming Disney+, Netflix, Hulu (bring your own plug-in streaming devices), a formal living and dining room and a laundry room with a washer and a dryer. Two additional flat-screen HDTVs are also available in the bedrooms. The high-speed wireless Internet is provided free of charge. Professionally furnished and decorated to a high standard, the home truly has everything you desire to make magical memories and enjoy every moment in this vacation capitol of the world.

Within the prestigious Solana resort, the clubhouse offers many more exceptional amenities available to all guests. Some of the outstanding features of the complex include a large community pool and spa (heated year-round), cabana, 18-hole mini-golf course/putting green, playground, and a newly built pickleball court. The beautiful clubhouse on site also has a reception/social area, a cyber café, a well-equipped fitness room, video games room and video arcade.

The Solana resort is conveniently positioned in the heart of Orlando's vacation home district (right off of US-27), just 12 mins South of Disney's WEST GATE entrance and 6 mins from Orlando's main artery road Interstate I-4. Key travel times from the resort and villa are shown below;

- 2 mins to shopping and restaurants on US-27 (Publix Supermarket, Walmart, etc.)
- 5 mins to Champion Gate Golf Course
- 12 mins to Disney's West Gate entrance.
- 20 mins to Universal Studio/Epic Universe/Universal Island of Adventure (incl. the popular Wizarding World of Harry Potter)
- 25 mins to the newly opened LEGO Land
- 30 mins to Orlando International Airport (MCO)
- 55 mins to Orlando Sanford Airport
- 60 mins to Kennedy Space Center
- 70 mins to the east coast beaches (Daytona Beach area)
- 80 mins to the west coast beaches (Tampa Bay / Clearwater)

Private pool/spa heat and BBQ grill rental are available upon request for an extra cost.

Private pool/spa heating (optional) is available at a rate of $39 per day plus tax

BBQ/grill (optional) is available at a rate of $59 per week plus tax

Agrega fechas para ver los precios

Propiedades similares

Cocina privada
Palace Retreat - Private Pool/Spa & 24/7 Support
West Haven
  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Lavadora
9.0 de 10, Magnífica, (61 opiniones)
Palace Retreat - Private Pool/Spa & 24/7 Support

Reglas de la propiedad

Hora de inicio del check-in: 16:00
Edad mínima para rentar: 21
Hora límite del check-out: 10:00
default

Niños

Se permiten niños: edad mínima de 0 a 17 años
Booster Seat, Pack & Play Play Yard
default

Eventos

No se permiten eventos
default

Mascotas

No se aceptan mascotas
default

Fumar

No se permite fumar
Self-catering accommodation for private, lawful use only. Occupancy terms as agreed at the time of booking may not be changed without owner consent.
Abusive behavior may result in cancellation without refund. Guests must review emailed check-in info. Pool/spa temps are preset; no refunds for temps.
Owner not liable for injuries, illnesses, death, theft, property damages/loss sustained by the renters or visitors regardless of how it may occur.

Información importante

Información importante

No. de propiedad: 494567vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.

Información de la zona

Davenport

esta villa se encuentra en el área de Solana en Four Corners, cerca de parques temáticos y en un lago. Aquellos que deseen ir de compras pueden visitar Complejo de entretenimiento Old Town y Centro comercial Disney Springs™, mientras que quienes quieran conocer los puntos de interés más populares de la zona pueden ir a Resort de Walt Disney World® y Parque temático Disney's Animal Kingdom®. ¿Viajas con niños? No te pierdas Disney's Hollywood Studios® y Epcot®. Las actividades como paseos en jet ski y ski acuático ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer escalada en roca y paseos a caballo en los alrededores.
Ver más villas en OrlandoSe abrirá en una nueva ventana
Sección del mapa
Davenport, FL

Qué hay cerca

  • Club de golf Highland Reserve - A 3 min en auto - 2.4 km
  • Parque regional del Noreste - A 3 min en auto - 4.8 km
  • Four Corners FC - A 4 min en auto - 5.8 km
  • Lago Davenport - A 5 min en auto - 6.8 km
  • Club de golf ChampionsGate - A 6 min en auto - 6.4 km

Medios de transporte

  • Estación de tren Kissimmee - 29 min en auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 36 min en auto

Restaurantes

  • ‪McDonald's - ‬A 3 min en auto
  • ‪Twistee Treat Berry Town - ‬A 3 min en auto
  • ‪7-Eleven - ‬A 7 min en auto
  • ‪Chick-Fil-A - ‬A 4 min en auto
  • ‪Love's Travel Stop - ‬A 6 min en auto

Preguntas frecuentes

¿Hay alberca en Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Sí, la propiedad cuenta con alberca. Podrás disfrutar de albercas climatizadas.

¿Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

El check-out es a las 10:00.

¿Dónde se encuentra Luxury Villa w/ Private Pool & Spa Upscale Gated/Guarded Resort Near Disney/Epic?

Esta villa para familias de Four Corners, en un lago, se encuentra a 2.5 km (1.5 mi) de Club de golf Highland Reserve, y a 10 km (6 mi) de Club de golf ChampionsGate y Posner Village. Lago Davenport y Parque regional del Noreste también se encuentran a 10 km (6 mi).

Opiniones

9.0

Magnífico

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 24 de 44 opiniones
Puntuación de 8, es decir, Bueno. Basada en 15 de 44 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 4 de 44 opiniones
Puntuación de 4, es decir, Malo. Basada en 1 de 44 opiniones
Puntuación de 2, es decir, Terrible. Basada en 0 de 44 opiniones

9.2/10

Limpieza

9.2/10

Check-in

9.2/10

Comunicación

9.6/10

Ubicación

8.8/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
This is a great place to stay! House was very clean and check in
Se hospedó 9 noches en junio de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect for a family getaway! We had no issues, pool heater was amazing. Owner had great communication.
Se hospedó 4 noches en marzo de 2026
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, ubicación

Family Vacation

Great location, close to everything, pool and spa were fantastic especially heated!!
Se hospedó 6 noches en diciembre de 2024
Respuesta de VrboOwner, el 2 abr. 2025
Glad that you stay with us was enjoyable! Welcome back any time!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, ubicación, veracidad del anuncio
Perfect
Se hospedó 3 noches en enero de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice clean comfortable home. Owner Was very quick to respond to questions. Pool was clean and amazing. Owner had very informing information in the folder prepared for guests in case of emergencies and general overall questions about the property.
Se hospedó 3 noches en octubre de 2025
Respuesta de VrboOwner, el 19 oct. 2025
Thank you Peggy for the 5-star review! Welcome back any time!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect stay

Our family enjoyed our stay immensely. Home was well appointed had everything needed for a comfortable stay. The pool and hot tub was enjoyed morning and night after a day out. Club house was an added bonus we enjoyed mini golf and the resort area swimming pool. Our young adult children enjoyed the well equipped fitness room as well. Location is perfect, nice quite area within 30-45 min of Disney. Would definitely book again.
Se hospedó 15 noches en marzo de 2024
Respuesta de VrboOwner, el 2 abr. 2025
Glad to hear your family enjoyed your stay at our villa immensely. We would welcome you back any time!
Opinión verificada

8/10 Buena

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

2 Week Stay

Great response from owner and property manager. Place was clean but could use a little additional cleaning. Hot tub and pool were great, and location is very convenient. A few additional items would help like plastic dishware for taking out to the pool area. We would definitely stay here again.
Se hospedó 14 noches en enero de 2025
Respuesta de VrboOwner, el 2 abr. 2025
Glad you enjoyed your stay at the Sunshine Villa, and would definitely stay with us again. Welcome back any time!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice "Clean" house in great Neiborhood.

After staying in a number of pool homes in the Disney area, we were quite pleased with this home. While it may have typical small issues found in short term rentals, they were addressed immediately by Dee with their local management team. We especially loved its location and convenience to ALL forms of shopping and restraints and the ability to go to the Disney parks without getting onto I-4. We'd go back
Se hospedó 9 noches en julio de 2022
Respuesta de VrboOwner, el 15 sep. 2023
So glad to hear that you and family enjoyed your stay at our villa. Thanks for the review, and welcome back any time, Rick!!
Opinión verificada

10/10 Excelente

Spacious well appointed accomodation

Clean, spacious modern accommodation. Gated community just off the highway. Easy to find from airport with supplied directions. Close to parks - Disney 30 mins. Great pool for kids to unwind in after a long day at Disney. We found everything you could possibly need was supplied in one of the cupboards. Central really to everything, supermarkets, restaurants, major highways and parks. Would definitely rebook if visiting Orlando in the future.
Se hospedó 12 noches en agosto de 2018
Respuesta de VrboOwner, el 15 sep. 2023
Thank you for staying with us, Mike. Welcome back any time!
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Holiday Home

A very nice home to holiday in. We stayed with our two infant grandchildren who loved the pool. The home does not have a games room such as found in many other holiday homes but otherwise the home is spacious and comfortable. If I could offer any advice it would be to update the kitchen utensils, frying pans, etc. The owner was friendly, helpful and answered all enquiries quickly.
Se hospedó 15 noches en marzo de 2024
Respuesta de VrboOwner, el 2 abr. 2025
Very happy to host your family. Glad you enjoyed your stay, along with your grandchildren!
Opinión verificada

8/10 Buena

Very good

House is very plain. Needs more pool furniture and what was there was dirty. All else was fine
Se hospedó 8 noches en marzo de 2018
Respuesta de VrboOwner, el 15 sep. 2023
Thanks for your review. We have since added 3 more pool loungers in addition to the 2 palm casual ones that are there.
Opinión verificada

10/10 Excelente

Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio

Has everything!

This place checked all the boxes for this family of 6. The host did an EXCELLENT job answering all of my questions. The check in process was really easy, the guards were really nice and it was very easy to find the house. My only issue was this property needs a good deep clean. we ended up cleaning before unpacking. Thank you to the host, the house is beautiful and perfect!
Se hospedó 5 noches en abril de 2023
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Worry Free Vacation

We stayed at the Sunshine Villa for 18 days this year. We found the property located within The Solana Resort to be very secure and well maintained. Solana is close to everything, such as grocery, pharmacy, etc. The house was probably built in the 00’s (I am guessing) and was very clean. Few things could be updated, but nothing serious. We paid for pool heating as it was cooler in late Jan – Feb and was warm when we arrived and throughout our stay. We only had one issue that was handled within a couple hours by the management company and Dee. Overall, I would say that the property is very good value.
Se hospedó 18 noches en enero de 2024
Respuesta de VrboOwner, el 2 abr. 2025
Appreciate your review. Glad you like the location, and cleanliness, and private heated pool/spa at our villa. Thank you for your stay!
Opinión verificada

6/10 Aceptable

Le gustó: Check-in y ubicación
No le gustó: Comunicación

Nice (not new) house in a quiet neighborhood.

We stayed for 64 days and I was disappointed that we couldn't use the pool. The heating of the pool, in my estimation, amounted to price gouging. I understand that there is a cost for fuel to heat the pool. They wanted $1800.00 extra just to heat the pool, and when I questioned the price, was told that's what it is. Needless to say it was very disappointing! I would never stay at this place again! Never had any contact with the property managers. Called once got a recording and never received a return call.
Se hospedó 64 noches en diciembre de 2021
Respuesta de VrboOwner, el 15 sep. 2023
Thank you for your stay, Art. It is very costly to heat a pool in the winter months even in Florida. Especially given the high cost of gas these days, the $1800 for 64 days is very reasonable compared to the going rate in the market. I have also reiterated multiple times, before your check-in and mid-way through your stay, to reach out to our FL property manager if you ever have any maintenance or pool issues, or to me if you do not get a prompt response from them. I did not get any communication from you about any issues, and had no idea you even had an issue during your month-long stay until I saw this review.
Opinión verificada

6/10 Aceptable

Le gustó: Comunicación y ubicación
No le gustó: Veracidad del anuncio

Dated Villa Not Luxury

We stayed for 5 weeks. The villa was very dated. We did enjoy the pool and hot tub. The door to the pool had an alarm that went off 30 seconds after door was opened. The owner didn’t know how to turn it off. We paid extra @35 a day to heat pool and hot tub. We also paid to use the grill which was a disappointment because it was dirty and needed to be replaced. We did receive a partial refund for the inconvenience. This was the first VRBO we’ve stayed at where we had to ‘rent’ the grill. It is not a ‘New Luxury Villa’ as the title suggests. Mattresses in extra bedrooms need replacing they are old and uncomfortable. Property manager was wonderful! The pillows were disgusting so she ordered new ones for us, and a bath mat for the extra bathroom. Along with my husband, she helped clean the grill and provided a full tank. Dee was great! Kitchen could use more silverware and glasses and cookie sheets need replacing. bathroom.
Se hospedó 35 noches en febrero de 2025
Respuesta de VrboOwner, el 2 abr. 2025
We appreciate your feedback and take all guest concerns seriously, as you even acknowledged our team's prompt responses. The patio door alarm functions as intended—a safety feature to prevent unsupervised pool access and maintain indoor climate control, as leaving doors open in Florida’s heat could overload the AC. A BBQ grill usage fee is not uncommon in this vacation rental market, especially as it covers a propane tank refill. I have been hosting for 12 years, and our fee has not increased in all that time. Our staff was dispatched immediately to address the grill’s grease buildup issue, and the grill was confirmed to be in working order. We provided a partial refund for the inconvenience nonetheless. Six new pillows were promptly provided when you expressed dissatisfaction. Our team responded quickly to every concern, yet some expectations—like replacing a functional grill—were unreasonable. While we understand that every guest has different expectations, we take pride in maintaining our home to high standards and accommodating reasonable requests.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Quiet neighborhood and great spa (which is what I needed after a long day at Disney or Universal). Pool was very nice unfortunately, the weather wasn't, but host had provided a puzzle (thank you). Unit contained everything we needed and more. Would definitely stay again.
Se hospedó 4 noches en abril de 2026
Opinión verificada

10/10 Excelente

Þetta er fínt hús
Se hospedó 13 noches en diciembre de 2025
Opinión verificada

4/10 Mala

Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
No le gustó: Check-in

Be aware of the gate guard officer. VERY RUDE!

Everything was perfect. Only reason I would not recommend is, the very first person you see when coming in is the security at front gate which is very very rude. Did not get his name but he is an older gentleman. Extremely rude and for some reason he thinks he's funny. He should make people feel welcome. Other than that everything was OK, but what makes me give a low star review is the security guard. No one wants to come on vacations and deal with rudeness for no reason at all.
Se hospedó 3 noches en febrero de 2022
Respuesta de VrboOwner, el 15 sep. 2023
As an upscale resort, Solana resort provides not only premium facilities such as a fully staffed clubhouse, pool/spa, tiki bar, 18-hole mini-golf, but also 24x7 security to ensure guest safety. The guards are there to monitor and check the access badges of people entering the resort including all the guests. I am not sure what the circumstance was at the time of your stay, but I am sorry to hear that you had an unpleasant experience with the guard. We were caught by a complete surprise by your review as It was never communicated to us any time during your stay. As the owner of the villa, we tried our utmost to prepare and service our villa to ensure our guests had a good stay. We do not, however, have any control over the resort security guard, other than filing a complaint to the resort management about that particular guard, in which case, you need to provide some details surrounding your encounter with the guard. We received none. Nonetheless, your 2 star rating is an extraordinarily low rating for an otherwise "perfect" stay - the rating seems unjustified (vs. our avg of 4.5 stars over 9 years that we've been hosting).
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza, check-in, comunicación y ubicación

Disney Vacation

It would have been nice to know we had to pay to heat the pool and hot tub before we booked the location. There was also a note to not set the AC below 76 degrees in the house which was very hot especially for Florida. The house was nice and clean.
Se hospedó 6 noches en noviembre de 2021
Respuesta de VrboOwner, el 15 sep. 2023
Thank you for the feedback. Glad you enjoyed your stay. We noted the private pool/spa option in an Additional Info section, which used to be displayed. However, upon checking today, I found that section is no longer shown after VRBO’s multiple updates to their listing UI. So I have just added the note to the main listing description. AC temp can be adjusted. I would think 72F-77F is a reasonable range. When in question, contact our FL guest service/property manager.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

They had a blast.

I rented this property for one of my employees & his family. He said it was one of the nicest places he has ever stayed & the location was magnificent.
Se hospedó 6 noches en marzo de 2021
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice Spring Break Place

The property was very clean with enough space for our family. The pool was very nice and paying for the heat was worth the expense to make the time more enjoyable. We enjoyed the privacy of fewer neighbors in the back. Communication with the management company was easy with quick response. A few updates of pillows and additional pool towels would be appreciated but otherwise we would stay here again.
Se hospedó 5 noches en abril de 2021
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great location. Great home

Great little home! I had a few things I brought up with the property manager and Alex and they were addressed promptly and respectfully.
Se hospedó 8 noches en febrero de 2021
Respuesta de VrboOwner, el 15 sep. 2023
Thank you for staying with us, Tasha. Your feedback is very much appreciated!
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Clean and great community but house needs updates

We have stayed in the Solana community many times and have always had a great experience. We chose this house in a hurry based on the value and while we had a great time there, we feel that this particular property needs some updating. Master bedroom was extremely comfortable but beds in other 3 rooms were barely tolerable. There were no ceiling fans in this house and the only portable fan was in the master bedroom (our guest had no fan). Only 2 of the 4 bedrooms had tv’s and the main (living room) tv is on a tv stand that sits about 1 1/2 feet off of the floor. The house was clean and stocked and we appreciated being able to spend the week here, but it was definitely not “cozy” or “comfortable” like most of the other properties here that we have stayed at. Very easy fix: the owner just needs to spend a little time here and a few bucks adding some basic comforts...better beds (bed frames move and make noise and mattresses are TERRIBLE) and fix the tv problems in thee as main living room and spare bedrooms.
Se hospedó 6 noches en febrero de 2021
Respuesta de VrboOwner, el 15 sep. 2023
Thank you, Christina, for taking the time to review our property. Glad to hear you had a great time staying with us. We appreciate your suggestions for various updates to the house. We are indeed considering updating the beds in some form for three of the bedrooms. We are, however, not planning to add more TVs. Some guests prefer not to have a TV in kids' rooms, three TVs in the house are enough. I noticed from your review that you had more than one guests (at least 3?) staying at the property, while your booking stated only 1 guest. It is probably an oversight on your part, but an accurate guest count would be appreciated not only as a courtesy to the hosts but also per our house rules.
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Very Clean

The house was clean and in good shape. We enjoyed our stay, but the furniture and appliances were a little dated. All in all it meet our needs for the week and worked out great. Steve
Se hospedó 7 noches en febrero de 2021
Respuesta de VrboOwner, el 15 sep. 2023
We are glad that you enjoyed your stay. Welcome back any time!
Opinión verificada

6/10 Aceptable

Le gustó: Limpieza, check-in, ubicación

Not Luxury

The description of a luxury property is far fetched. The house was relatively clean however amenities, accomodations and beds are all in need of an upgrade. The towels are very thin, brown, bleached and dated from Dollar store in 1990. Master bed kin is lumpy and saggy along with the queen in Bedroom 2. Linens and bedding are very dated, satin hotel beddings again not Luxury quality at all. The small TV in the family room sat on a low coffee table that was far from stable with small children in the house. Pool heater did not work- called property manager 7 times with no call back. Emailed Alex to be told to call property manager. Plunger in Master Bathroom closet was ripped and broken in two; called again. No response. Purchased a new one. The resort / club house was baren. Tiki bar closed, canopies over pool chairs were ridden with black mold and torn. Mini Golf Course for $3/per person to play was not well kept. Pool heater was broken in mail pool and hot tub was unable to be used by more than two people or anyone under 18. It was 100*. Was expecting a much higher level of stay and accomodations.
Se hospedó 5 noches en enero de 2021
Respuesta de VrboOwner, el 15 sep. 2023
Sorry to hear your 5-day stay was not up to your standard. I want to clarify that the 24 photos of the villa and the resort accurately depict the property. We recommend our guests check out the pictures before they book. And overwhelmingly, our guests rated us 5 stars (4.5/5) and gave positive reviews. The beddings and amenities are all as pictured. The towels are refreshed periodically - the ones currently in the villa are one year old (not from "a dollar store in 1990"). The TV stand in the family room is also as pictured. You did email me once about the pool temperature, and I advised you to call the property manager as they are close by in the same city. Since I did not hear from you again for the rest of your stay, I thought everything was resolved. In a follow-up, our property manager confirmed that the pool heater had been turned on for your arrival with a brand new pool cover to conserve the heat. We ourselves returned from the villa two weeks before; the pool heater was working well too. However, we hired the property manager for guest service, and you are right to expect them to respond to your calls. According to the property manager, they did not receive any calls from you, and we could only surmise that you called the office number when they were out working. Were you able to leave a message or call the alternative cell phone numbers in addition to the office number in the villa's guest book? It must have been a communication mishap, which I will help avoid in the future by clearly spelling out the steps and escalation path for our future guests if they run into any maintenance issues at the villa.

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Anfitrión: Alex

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