A 2 millas del lago McQueeny: Joya con patio techado

Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations. We followed up with the owner, who would like to address the following: - Prior to your arrival, our cleaning team confirmed the home had been prepared and ready for your stay. We also encourage guests to contact us right away if anything is not as expected, so we can address it promptly. - During your stay, we did not receive any communication regarding these concerns, and our team at Evolve was also not contacted. Had we been notified at the time, we would have been happy to look into the situation and work toward a resolution. We appreciate your feedback and will continue working with our team to ensure the home is properly prepared and comfortable for future guests.

Hannah, thanks for staying with us. We're sorry you were uncomfortable during your visit. - We have begun working with a new cleaning company to ensure that future guests do not share your experience. The dishwasher and any cleaning issues have been corrected. - We apologize that the garage light caught you off guard. The garage is off-limits, however, we did inform you that we had a light on a timer, plugged into the garage window so it shines on the front door from dark until 11 pm for guests. - We're sorry you found perishables in the closet during your stay. These items were left by the previous guest but we will work towards preventing that in the future. We offer guests coffee, tea, condiments, spices, and a bottle of wine - complimentary! We will be removing anything that looks like someone lives there. Thank you again for providing such valuable feedback, it is greatly appreciated as it allows us to tackle these issues before our next booking.