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8/10 Buena
John A.
5 nov. 2024
Second Stay at Ever After
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Reservation and communication was seamless like our first visit. We chose to return to this cabin because of the location and view. We required customer service twice during our stay and the response was quick both times. The gentlemen that helped us were friendly and helpful. The inside of the cabin was presentable, however, since our last visit 7 years ago, we were sad to see that the cabin is showing some wear and tear. The pictures of this cabin online are not what it looks like now. In addition, the shower needs repair, the decks and grill were dirty, welcome mat was ratty and the upper windows, which are supposed to show off the amazing view of the Smokies from this cabin, were filthy. We would highly recommend repair of the decking, and shower as well as giving the outside spaces a thorough sweep down before each rental and a much needed window cleaning several times a season. We would recommend Elk Springs Resort to a friend or relative, but we would suggest asking for a newer cabin.