Gulf-front condo w great location, beach access & shared pool hot tub

We appreciate you sharing your experience with us, Teresa. We're glad to hear that our team was quick to address the ice machine issue and that you enjoyed your stay overall. It sounds like the view from the balcony wasn't quite what you expected, and we understand how that can be a bit disappointing. We're truly sorry for the disturbance you experienced with the unexpected check-in. That should not have happened, and we take your feedback seriously. It's great to know that despite these hiccups, you would still recommend the complex and consider staying with us again. We’re committed to providing a comfortable and enjoyable experience, and we hope to have the chance to welcome you back in the future.

Thank you, Debbie, for sharing your experience with us. We’re thrilled to hear that you loved the location and found our team to be top-notch. However, we genuinely regret the issues you faced during your stay, particularly with the washing machine and elevators. That shouldn’t have happened, and we appreciate your patience as we worked to resolve those matters. We understand how important it is to have everything you need for a comfortable stay, and we’re sorry that the supplies in the unit fell short of your expectations. We strive to provide a hassle-free experience, and we’ll take your feedback to heart as we continue to improve our services. We hope you’ll consider staying with us again in the future. We’re committed to making every visit better than the last, and we’d love the opportunity to show you that.

Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.

Thank you so much for sharing your feedback with us. We are sorry to hear about the damp bedspread and the odor you experienced. We are glad to hear that our local team was responsive and able to assist you quickly. It’s great to know our home had everything your group needed and that overall, you would consider staying with us again. We truly appreciate your understanding and hope to welcome you back for an even better experience next time.

We are so glad to hear about your stay, Tracy. We appreciate your thoughts about the kitchenware. We would love to host you again very soon.

Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. This has been forwarded to our local operations manager to avoid future complaints. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Hi Christina, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.