Coastal Charm Unit 2G

Hi, Angela. Thank you for your kind words! We’re delighted that we could quickly find you a clean and ready vacation home after your previous experience. We look forward to hosting you again and making your stays enjoyable every time.

Hi, Jonathan, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Thank you for taking the time to share your detailed feedback, Jessica. We're glad to hear that you found the condo convenient and well-equipped for your stay. However, we deeply regret the inconvenience caused by the lingering cigarette smoke smell. We understand how important a clean and fresh environment is, especially for guests with allergies and breathing issues. We apologize that our initial efforts with the ionizer did not resolve the issue and that you did not receive the further assistance you needed. Your comfort and satisfaction are our top priorities, and we are sorry that we fell short in this instance. We have taken your feedback seriously and will be addressing this issue with our local team to ensure it is fully resolved for future guests. We appreciate your understanding and hope to have the opportunity to host you again under better circumstances. If you have any further concerns or need assistance, please do not hesitate to reach out to us directly.