2/10 Terrible
M R.
13 ago. 2025
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
It has an incredible view, but there are countless issues with this booking. The listing indicates the full unit has AC and we were not informed that it was broken until we were physically there. We had children sleeping on the "pull out" sofa bed in the living room. I took a photo of the thermostat at 12:50am one night and it was 86 degrees in the living room.The individual's phone number that was provided to me didn't wasn't even the host and told me they were unable to do anything to remedy the situation except provide me with a phone number for another individual - also not the host. The phone number I was provided was also 11-digits and not a valid phone number.The chair in the living room had a broken leg on the rear which would cause the chair to nearly tip over when trying to lean back in it. The listing also states the unit has an ice maker, which it doesn't.The only lighting in the master bedroom is a track light in front of the closet, and you can only turn it on with a light switch located in the bathroom.Lastly, you will be expected to read a rule book once you enter the unit and there is no indication of this in the listing. The rules state you have to do the laundry, sweep/vacuum, familiarize yourself with the vacuum by reading the manual, etc. We booked this unit to enjoy our time in Hawai'i - not to be a cleaning service. I totally understand general cleaning habits, but we didn't pay to be told what items WE are to launder prior to our check-out.
M R.
Se hospedó 6 noches en julio de 2025
