2/10 Terrible
Leanna L.
29 ago. 2023
We had uninvited guests.
I’ve thought long about posting this review but I feel that other guests should know. We checked in on a Friday evening for 7 days. We were making dinner on the stove and a roach ran out and we killed it. Then we started seeing more and more. In the kitchen, by the couches, bedrooms, bathrooms and crawling on the floors. They were everywhere. We could no longer stay there but couldn’t get a new place next door until Sunday on Vrbo. I let the property contact, Donna, know on Friday night right after we arrived and she said she was sorry and they had just exterminated. I told her I found another place but couldn’t check out until Sunday. She asked if we would like the place exterminated again, I declined. She agreed that we could check out and she would take care of it and charged us for the two days and refunded the rest of the trip. She also told me to call the management company. I did and they said that they had the house treated 4 times in the last month. We were not comfortable staying in the house Saturday night and stayed with my sister. The air conditioning was also not the best, it took forever to get to 77 at the coolest. They did provide a fan in the master bedroom. While we were staying at the house down the street we saw the exterminator there spraying. So hopefully the situation is fixed now. She did work with us and try to make it right.
Leanna L.
Se hospedó 7 noches en agosto de 2023