6/10 Aceptable
winky do w.
7 ene. 2025
Le gustó: Comunicación y ubicación
No le gustó: Limpieza y check-in
PLEASE IMPROVE CLEANING & RID OF THAT NASTY RUSTY CRUMB FILLED OUTDATED TOASTER PLEASE
There was a total of five guests during our stay. Check-in time is 16:00. The first two guests arrived at 15:45 and discovered the cleaning crew was still there. No problem as the check in time was16:00. The cleaners were gone when I arrived at 16:25. The towels in the master bedroom were damp. Bacteria alert ! Once settled, we hit the beach before dark and returned to make dinner. The cabinets were unorganized but we found everything needed. The host's email stated that the septic system was "sensitive" and to not use the garbage disposal. No problem. That is were the trip went south. The dishwasher had dark green &black slimey mold inside the bottom of its door. Not only that there was standing water at the bottom of the dishwasher which smelled like it had been there for a while. So, the dishes that we used for our meal were possibly "cleaned" in that thing? That was a BIOHAZARD!! The only cleaning products found were Lysol Wipes & dishwashing liquid. We resorted to handwashing the cookware & dishes---using a large stock pot to wash and the sink to rinse since it's not a dual sink. The hostess did offer to send maintenance by th next morning but that would have interfered with plans and activities besides that should have been checked before we arrived. Clearly the company hired to maintain the property is not thorough though prior to check in Maria assured sanitization was priority. There is no excusable reason for my family's health to have been jeopardized like that!
winky do w.
Se hospedó 2 noches en diciembre de 2024
