6/10 Aceptable
corine M.
3 jul. 2024
Le gustó: Check-in, comunicación, ubicación
Disappointed
This was our 14th trip to Kauai and the 3rd time we have chosen to stay at a Pali Ke Kua condo. At #203 the views are amazing but the condo is very outdated and old which we could tell from the pictures but not to the level that it actually is. The side of the fridge is rusty, as are other things and every time you opened the fridge the upper cabinet door opens. The sliders and screen doors are old and hard to open and the floor length curtains are stained and dirty. The showers have been beautifully updated but NOTHING else! If the owners did the entire bathroom or condo in the same tile and color theme as the showers the condo would look amazing and be so much cleaner! Our first night there around midnight, we discovered water dripping from the ceiling in the master bathroom. There was a good size puddle on the floor. We went upstairs to see if something was leaking but could not find anything so we had to call the emergency number for the property manager. She picked up right away and was very concerned as well. She called back 30 min. later with a new place for us to move into the next morning down the street. This condo was beautiful with an ocean view. The property manager was very kind and helpful and we really appreciated the efforts she went through to make sure our stay on the north shore was comfortable and enjoyable. The only way we would come back to stay is if it gets a full renovation.
corine M.
Se hospedó 3 noches en junio de 2024
