Descansa y relájate en una alberca destacada por los huéspedes.
Futbolito en la propiedad
Una opción poco común: el futbolito te está esperando.
Lugares de interés cercanos
Walk to Highland Reserve Golf Club
6 habitaciones5 baños13 personas
Servicios principales
Alberca privada
Estacionamiento en la propiedad disponible
Cocina
Lavadora
Aire acondicionado
Deck o patio
Explora la zona
Davenport, FL
Club de golf Highland Reserve
Place, Club de golf Highland Reserve
15 min a pie
Parque temático Disney's Animal Kingdom®
Place, Parque temático Disney's Animal Kingdom®
20 min en auto
Parque Magic Kingdom®
Place, Parque Magic Kingdom®
26 min en auto
Orlando, Florida, Estados Unidos (MCO-Orlando Intl.)
Airport, Orlando, Florida, Estados Unidos (MCO-Orlando Intl.)
44 min en auto
Dónde vas a dormir
6 habitaciones (para 13 personas)
5 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Ambientes
Deck o patio
Cocina
Área de comedor independiente
Área de comedor
Información de la propiedad
Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community
This home is situated in the prestigious new Champions Gate development, close to Disney and Reunion and just off Highway 27 and Highway 192. A quick drive to Disney (12 miles), and only a few minutes from Interstate 4 to get to Universal, this is the ideal base for a great Orlando vacation.
This home boasts over 3,000+ sq ft for you and your family to relax and unwind from long days at the park. This home has a large open floor plan easy for entertaining large families, and groups. The living area features plenty of seating around the large LCD TV, and adjacent is the dining area with seating for 8, and the kitchen, which is fully equipped, and fitted with granite countertops and stainless steel appliances.
The property has One King master bedrooms located on the first floor plus another Queen Bedroom . Both have en suite baths with walk in showers . There is a King size bedroom located on the second floor for added . Three other rooms complete the second floor with twin size beds plus another Queen suite
Make the most out of your vacation, the home also has large sotting area upstairs with large LCD TV for those days where you just want to stay in and enjoy this fabulous home. Catch up on your favorite movies whilst lounging on the large sectional sofa. The property also has a fully air conditioned games room complete with pool table, foosball, and air hockey .
To complete your experience outside you will find an inviting deck space complete with pool and bubbling spa, as well as an outside dining table with chairs and sun loungers. With all of this and more, this home provides everything you need to relax and enjoy your Florida vacation in style.
Agrega fechas para ver los precios
Propiedades similares
SOUTH FACING POOL/SPA - ALL DAY SUN - FREE BBQ/WIFI/CALLS - GAMES ROOM - 5 BR
Legacy Park
SOUTH FACING POOL/SPA - ALL DAY SUN - FREE BBQ/WIFI/CALLS - GAMES ROOM - 5 BR
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión indicó que hay un detector de humo en la propiedad
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Davenport
esta villa se encuentra cerca de parques temáticos, en el área de Highlands Reserve en Davenport. Aquellos que deseen hacer una actividad pueden ir a Club de golf ChampionsGate y Campo de golf Reunion Resort Golf Course, mientras que quienes quieran visitar los puntos de interés más populares de la zona pueden optar por Resort de Walt Disney World® y Parque temático Disney's Animal Kingdom®. ¿Viajas con niños? No te pierdas Disney's Hollywood Studios®, o asiste a un evento o partido en Complejo ESPN Wide World of Sports.
Club de golf Highland Reserve - A 15 min a pie - 1.3 km
Parque temático Disney's Animal Kingdom® - A 20 min en auto - 20.8 km
Centro comercial Disney Springs™ - A 25 min en auto - 32.4 km
Parque Magic Kingdom® - A 26 min en auto - 31.2 km
Parque temático Universal Studios Florida™ - A 37 min en auto - 48.9 km
Medios de transporte
Estación de tren Kissimmee - 37 min en auto
Kissimmee, FL (ISM-Kissimmee Gateway) - 45 min en auto
Restaurantes
McDonald's - A 4 min en auto
Twistee Treat Berry Town - A 4 min en auto
7-Eleven - A 8 min en auto
Chick-Fil-A - A 6 min en auto
7 Brew Coffee - A 6 min en auto
Preguntas frecuentes
¿Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta hospedarse en Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community?
Al 2 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community el 30 nov. 2026 serán a partir de $3,127 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 d ías. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Cuánto cuesta el estacionamiento en Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community?
El check-out es a las 10:00.
¿Dónde se encuentra Champions Gate Luxury 6 Bedroom Resort Villa With Spa and Games Room on Golf Course community?
Esta villa para toda la familia de Davenport se encuentra en Highlands Reserve, a menos de 5 km (3 mi) de Club de golf Highland Reserve, Four Corners FC y Parque regional del Noreste. Parque acuático Surfari y Island H2O Live! también se encuentran a 15 km (9 mi).
Opiniones
8.4
Muy bueno
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 23 de 45 opiniones
10 - Excelente
23
Puntuación de 8, es decir, Bueno. Basada en 14 de 45 opiniones
8 - Bueno
14
Puntuación de 6, es decir, Aceptable. Basada en 3 de 45 opiniones
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 1 de 45 opiniones
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 4 de 45 opiniones
2 - Terrible
4
8.0/10
Limpieza
8.2/10
Check-in
7.4/10
Comunicación
9.0/10
Ubicación
7.8/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Bill E.
6 mar. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Pool was awesome and the location was great, management very friendly
Se hospedó 32 noches en febrero de 2026
Opinión verificada
8/10 Buena
Jon M.
7 ago. 2025
Le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
No le gustó: Check-in
Our stay was a great. Plenty of room for all guests. Just wish the bbq grill was included but all in all great stay
Se hospedó 3 noches en julio de 2025
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad you had a great stay with plenty of room for everyone. We hope to host you again soon! 😊
Opinión verificada
10/10 Excelente
Dan T.
28 abr. 2025
Le gustó: Limpieza, ubicación, veracidad del anuncio
3025 Golf Trip
The house was perfect for our stay. Plenty of room and the pool was terrific.
Se hospedó 6 noches en abril de 2025
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad the house had plenty of room and that you enjoyed the pool. We hope to host you again soon! 🏌️
Opinión verificada
6/10 Aceptable
Bonnie W.
27 ene. 2026
Le gustó: Limpieza, check-in, comunicación y ubicación
The host was excellent everything that we needed was given to us immediately But the house had mold in one of the bedrooms and that is not good I brought it to their attention so hopefully it gets fixed
Se hospedó 7 noches en enero de 2026
Opinión verificada
10/10 Excelente
Linda S.
10 ene. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Stevens family
Lovely villa, excellent area to stay, we loved the club house and all the amenities. Would definitely stay again. Any problems we had were sorted quickly, excellent service.
Se hospedó 15 noches en diciembre de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the perfect rating! We're thrilled the whole family had a great stay with us, we hope to host you again soon! 😊
Opinión verificada
8/10 Buena
William M.
25 mar. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great vacation spot
Our family stayed for 7 days and then friends ( all adults) joined us for another 7 days. Our Grand children pretty well lived in the pool when not visiting the parks. The pool and spa were enjoyed by all. We spent a day at the local Oasis club, a good facility but expensive. The house was well laid out and everyone enjoyed their rooms.
Se hospedó 17 noches en febrero de 2025
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad the pool and spa were such a hit with everyone and that the home worked so well for your group. We hope to host you again soon! 😊
Opinión verificada
10/10 Excelente
Roberto R.
3 jun. 2024
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Wonderful
Wonderful
Se hospedó 3 noches en mayo de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the wonderful review! We're so glad you enjoyed your stay. We hope to host you again soon! 😊
Opinión verificada
8/10 Buena
Kristin H.
22 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great place with a lot of room
Great place with a lot of space. Unfortunately our AC went out upstairs in our last day there. It was 90 degrees up there. Took hours to get a tech there to fix it.
Se hospedó 8 noches en junio de 2025
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad you enjoyed the space, and we're sorry about the AC issue toward the end of your stay. We appreciate you letting us know, we hope to host you again soon! 😊
Opinión verificada
8/10 Buena
Brenda H.
25 ago. 2024
Le gustó: Limpieza, ubicación, veracidad del anuncio
Family getaway
Property was very nice and spacious, plenty of bathrooms, large kitchen, comfortable seating. Game room needs updating, very nice community, club house was great. Will return.
Se hospedó 6 noches en agosto de 2024
Respuesta de VrboOwner, el 22 sep. 2026
Hi there! Thank you so much for the great review 😊 We're so glad the home was spacious and comfortable and that you loved the community and clubhouse! We appreciate the note about the game room too. We can't wait to host you again!
Opinión verificada
10/10 Excelente
Scott S.
19 jun. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
No complaints, great stay
This house was perfect for our family vacation. We’ve stayed in Champions Gate many times, this was one of our favorite homes. It’s very spacious. We had 4 adults and 6 children, there was more than enough room for everyone. Pool area was perfect and game room was a great addition. We would stay here again.
Se hospedó 7 noches en junio de 2023
Respuesta de VrboOwner, el 7 ago. 2026
Hi there, thank you for the kind words and for continuing to choose this home for your family vacations. We are so happy to hear it remains one of your favorites and that the pool area and game room were a hit with everyone. We look forward to hosting you again on your next visit to Champions Gate.
Opinión verificada
10/10 Excelente
Andrew M.
16 dic. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Second time staying in this house
This was our second time staying in this house 1538 moonvalley. The place is super clean and has plenty of rooms and bathroom for everyone. There where 6 adults staying here. The pool and spa where great after a long day in the parks. The pool and spa heat is well worth the money. As I have said this is a great place to stay and the management company
Se hospedó 8 noches en noviembre de 2020
Respuesta de VrboOwner, el 15 ago. 2026
Hi there, thank you so much for your wonderful review! We're so glad you enjoyed the super clean home, the plenty of rooms, and the great pool and spa. We would love to have you back again!
Opinión verificada
10/10 Excelente
Krystle B.
6 abr. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Property!
The property was as described. We had ease with check in, adding pool heat and adding my uncle as a guest for the day. The pool was beautiful and the house was big! A few small things were needing to be fixed but nothing major. We would definitely book this home again! I saw a few older questionable reviews but I’m very happy with our stay!
Se hospedó 6 noches en marzo de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for this wonderful review! We're so glad check-in was easy and you found the pool and the home so lovely. We hope to host you again soon! 😊
Opinión verificada
8/10 Buena
Tom E.
19 jun. 2024
Le gustó: Limpieza, check-in, comunicación y ubicación
Vavayion
House was great for our large group. We all loved the pool area. Only problem was the game room, where the pool table was unplayable, cues had no tips, the air hockey table had no pucks and the fooseball table had no balls.
Se hospedó 6 noches en junio de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad the home and the pool area worked so well for your large group. We appreciate you letting us know about the game room too, we'll look into that. We hope to host you again soon! 😊
Opinión verificada
8/10 Buena
Cliente verificado
20 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice house, good location
We had a very enjoyable few days here. The house is very clean, inside and out! I have rented others where the pool enclosure is dirty and had bugs, this was spotless. Listing was as described. Also very nicely stocked with the exception of bath towels. There was only one per adult, but we washed them and made do. There are pool towels, though and that was nice. Communication was excellent and much appreciated.I would definitely return to this house.
Se hospedó 4 noches en mayo de 2025
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you so much for the great review! We're so glad you found the home so clean and just as described. We appreciate you letting us know about the towels too, we'll look into that. We hope to host you again soon! 😊
Opinión verificada
10/10 Excelente
katlyn c.
29 sep. 2024
Le gustó: Check-in, comunicación, ubicación y veracidad del anuncio
A beautiful respite after having to evacuate our beach rental.
The property was beautiful and even better than the listing suggested. The oasis pool was a huge hit with the kids. The neighborhood vibe was great with young children to go on morning walks. We had a great time at this home. The only downside was the cleanliness of the house. I will say that we asked for early check in and this could have played into the home not being thoroughly cleaned. It was dusty and had some dirty tissues left u der beds. The linens also smelled dirty and had to be washed but the house was lovely otherwise. We would stay here again.
Se hospedó 3 noches en septiembre de 2024
Respuesta de VrboOwner, el 10 sep. 2026
Hi there! Thank you so much for the wonderful review 😊 We're so glad you had a great time and enjoyed the pool and neighborhood. We also appreciate you letting us know about the cleanliness concern so we can keep improving. We hope to host you again soon!
Opinión verificada
4/10 Mala
AMIT P.
22 abr. 2024
Le gustó: Check-in y ubicación
No le gustó: Comunicación
Comment
Pool lights was not working and property furnitures was outdated. Listing pic does not match actual.
Se hospedó 4 noches en abril de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you for sharing your feedback. We're sorry the property didn't match what you expected, we'll be looking into the pool lights and furniture to make improvements. 🙏
Opinión verificada
8/10 Buena
Nellie H.
1 feb. 2024
Le gustó: Limpieza, check-in, comunicación y ubicación
Things to improve
The handle on the patio door was dangling by one loose screw. There was a rat problem. The railing on the stair should be repaired.
Se hospedó 6 noches en enero de 2024
Respuesta de VrboOwner, el 21 sep. 2026
Hi there! Thank you for sharing your feedback. We're sorry about the maintenance issues you experienced, we take this seriously and will be looking into these right away. 🙏
Opinión verificada
2/10 Terrible
Michael M.
5 feb. 2026
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
We have bee travelling to this area 3 times a year for the last 13 years and have had some minor issues but none like this. There were 3 live cockroaches in the home, the kitchen sink wasn't hooked up to hot water and one of the main floor bedrooms had a leak and mold growing in the corner. He contact the management company, executive rentals 6 times and we were continually dismissed and felt that since they were paid we wern't important. Someone finally came after a week to spray but none of the other issues were addressed or looked at. We called a mold company to come in to look at the bedroom and they confirmed it was mold. 2 people in our party left after 4 days and stayed in a hotel as they were conerned since one of them had respiratory problems. We asked to be moved to another property and they said none were available but when you go into their website many showed availability in the same area. No professionalism with this company and very concerning on a health bases. Will not rent from them again.
Se hospedó 13 noches en enero de 2026
Opinión verificada
6/10 Aceptable
Matheus B.
11 nov. 2024
Le gustó: Limpieza y ubicación
No le gustó: Check-in y comunicación
Stay at Champions Gate
The house itself is in great condition and in a great neighborhood. However, the property manager did not send the names of the guests to the front gate on time. We had to call the emergency line multiple times delaying our entry to the gated community, because the security was giving us a hard time. In addition, the property manager failed to mention that someone was coming to repair the AC unit in the garage. Also, there was no trash can, or bags in the kitchen. Otherwise the house is very clean and the rooms are comfortable.
Se hospedó 4 noches en noviembre de 2024
Respuesta de VrboOwner, el 22 sep. 2026
Hi there! Thank you for sharing your feedback with us. We're glad the home itself was in great condition, and we're sorry to hear about the delay getting into the community during check-in. We're looking into this so future arrivals go more smoothly. We appreciate you letting us know.
Opinión verificada
8/10 Buena
Vicki M.
10 ago. 2018
I would definitely rebook this property
I wouldn’t hesitate to book this property again, however, next time I would make sure to take a few things from my own kitchen. The kitchen is very minimally appointed. The home was very comfortable for our party of 11. The pool and hot tub were great. The air conditioning system kept the house very cool in mid-July. We waited until our last day to visit the community center and I wish we had gone every day. It’s fantastic for the kids. The property book definitely needs to be updated as we were given incorrect instructions. FYI… The garbage is picked up daily and is placed at the front door inside the plastic “bench’. It’s a genius concept, but we didn’t know about it because the book explains otherwise.
Se hospedó 5 noches en julio de 2018
Respuesta de VrboOwner, el 26 sep. 2026
We really appreciate you sharing your feedback with us! We're so glad you enjoyed the pool! So happy the a/c kept you comfortable! We can't wait to welcome you back!
Opinión verificada
10/10 Excelente
Roland U.
17 dic. 2019
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
Disney Trip
The place was awesome. It had all the important things available. There were a few small hindrances -
1) The key pad didn't work and we couldn't get a manager on the phone for two hours.
2) There were some light fixtures /switches throughout the house which did not work.
3) There should have been more detailed instructions on arrival- one of the gates had no access for "visitors" and it left us confused as to how we would get to the house. That gate has no directions or instructions.
4) The tv's/service were of course different than we have and there was no instruction on use.
5) The house also needs an upgrade on the water heater as he house is designed for 6 bedrooms but after three people took a bath or shower...…… the rest of us froze.
With all this being said, my family and I would definitely stay there again and have recommended your company to several families already. Thanks for the memories.
Se hospedó 6 noches en noviembre de 2019
Respuesta de VrboOwner, el 1 sep. 2026
Hi there, thank you so much for your wonderful review! We're delighted to hear you had a great time and that your family would stay with us again. We really appreciate you recommending us to other families, and we hope to host you all again soon!
Opinión verificada
8/10 Buena
Velvet L.
1 mar. 2019
Great house for large groups
We had 10 people in our group and this house easily accommodated us all! Very spacious home. We weren’t home much so we didn’t cook any meals. House had plenty of dishes. House was a good central location for Disney, universal, and Busch gardens.
Suggestions: pool towels, no one wants to have to bring pool towels in their luggage. Also beds are pretty squeaky,comfortable, but squeaky. Anytime someone moves you get woke up. More efficient process at the gate. Lanes aren’t clearly marked so several times after we received our pass visitors would get in the wrong lane and then try to back up once they got to the gate and realized they didn’t have a pass. Also updating the book would be nice in regards to garbage and recycling. Garbage pickup is every day and you leave the bags on the bench on the front porch. Not once a week in rubbish bins on the side of the house as the book states.
Overall we enjoyed our stay and this house provided what we needed!
Se hospedó 10 noches en febrero de 2019
Respuesta de VrboOwner, el 25 sep. 2026
Thank you for sharing such kind words with us! We're so glad you enjoyed the pool! We're so glad you loved the location! We hope to host you again soon!
Opinión verificada
8/10 Buena
Shelby S.
8 abr. 2019
Great family home.
Great size home for my large family. Not enough towels for our family. I had to go buy towels for bathing. There are no pool towels. I would recommend bringing towels as this is very inconvenient. Previous homes in this complex provided more towels. When traveling it is hard to use space for towels in a suitcase.
Great location to parks. Gated Community with its own shops in Champions Gates.
Heated pool and hot tub were really enjoyable. We rented a crib, stroller and gas grill during our stay. The crib was scary looking and we did not use it. Would not recommend rental company for a crib. It would be nice if renters had cribs that were well cared for. This home did have a high chair that we cleaned up and used that was in the garage.
The house was not very clean, babies got covered by dog hair from the living area rug and no one cleaned under the sofa at all prior to our arrival.
I would recommend the home it is beautiful just a better cleaning company to care for it. Choose a different rental company or just buy what you need for your babies.
Se hospedó 7 noches en marzo de 2019
Respuesta de VrboOwner, el 25 sep. 2026
We appreciate you sharing your experience with us. We're sorry the pool didn't meet expectations, and we're looking into it. We're sorry cleanliness fell short this time, and we're reviewing our process. We're committed to addressing these concerns going forward.
Opinión verificada
8/10 Buena
Betty G.
16 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great stay
We had a great stay. It was means my husband and 4 of my siblings and their spouses. All was good we just had a couple problems with the pool and the washing machine. Theses things had nothing to do with the house at all we loved the house and the problems we had could happen at any time it was just happened when we were there. The repair man didn't think anything was wrong with the washing machine he told us we didn't know how to run it. So that meant he didn't come back right away when we called so we had to wrong out our clothes by hand. This went on for almost a week. The pool heater busted a hose and was leaking water fast. They came right over within 10 minutes and shut the heater off and left so we had to fill the pool back up and they never come back to fix it for a few days and that was only when we had to call again. With this all said the house was great and would go back again it wasn't their fault things do break down and they answered every call we made it was the repair men that didn't want to come and I'd believe it was because it was a weekend.
Se hospedó 16 noches en febrero de 2023
Respuesta de VrboOwner, el 7 ago. 2026
Hi there, thank you so much for the great review! We are so glad you and your family had a wonderful time together. We noted the feedback about the pool and washing machine for our team and had already made sure those matters were followed up on promptly. We would love to host you again soon!
Opinión verificada
2/10 Terrible
Kenyatta D.
26 may. 2021
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
Run!! Stay away!!!
We have reached out to VRBO, Andrew and Executive dept regarding our dissatisfaction, unsanitary, non access and broke or damaged items. We arrived Thursday night and noticed a blanket, broken chair and garbage outside of home we were next sent the access code to enter the home nor did we get a password for wifi. we had to call the emergency line to get the code for home. There was no proper instructions or info sent to use before we arrive. The heat is on on the 2nd level and A/C on 1st not able to adjust settings, The comforter and pillows has stains on them, he table were not cleaned, the bathroom shower and floors were not cleaned, we had to catch Walmart before it closed Thursday to buy sheets and pillows cases, bleach, lysol, tissue. There is no soap but the mini soap to wash hands or clean dishes with, no garbage bags, the refrigerator was not cleaned we had to clean it to put our beverages, snacks and leftover on it, the door handle to the refrigerator is broken, the rug in the living room had stuff on it and look dirty, im sure if the shower floors and the bathroom floor was cleaned the cleaner probably didn't clean the toilets properly we had to wipe those done, table outside by pool not clean had white debris and residue on it, stains are all over the chairs, door in the bathroom on 1st level has a whole in it, Foosball table and air hockey doesn't work there are broken chairs in garage. The lamps in two rooms did not work, in my room the dresser tops were not cleaned there black and gray marks and lines all over the walls throughout the house, there are closet doors off track, garbage can in kitchen has a dent in it. The movie projector doesnt work, some of the blinds on door and window are broke or hanging and I can go on and on... The main issues is this house being unsanitary, the lack of communication, discomfort, and not having toilet paper, garbage bags, soap for kitchen this not feeling like a home away from home, finding stains and not having clean tables and counter, beds, bathroom, refrigerator and kitchen. We are in a pandemic and so this was very disappointing. This is not right and this place should not be listed on vrbo under these conditions. Let me know if what pictures u want me to send you.
Se hospedó 4 noches en mayo de 2021
Respuesta de VrboOwner, el 14 ago. 2026
Hi there, we were very sorry to hear about the trouble with the home access and wifi setup upon arrival, the cleanliness concerns throughout the home, and the various maintenance concerns experienced during the stay. This was escalated to our team for prompt attention. We hope for the opportunity to provide a much better experience in the future.