Switzerland Slopes | Walk-To-Ski Townhouse Chalet at Snow Summit

We're happy to see that you had a 5-Star experience at Switzerland Slopes, Yunia. Thank you so much for sharing your kind review. Our Big Bear Vacations team is looking forward to the opportunity to host you all again!

Thank you for the fantastic review and for your kind words about Ramla! We are so glad to hear that you loved the proximity to Snow Summit and that the apartment had everything your family needed for a comfortable stay. It was a absolute pleasure hosting you, and we look forward to welcoming you back for your upcoming winter trip!

We're happy to see that you had a 5-Star experience at Switzerland Slopes. Thank you so much for sharing your kind review. Our Big Bear Vacations team is looking forward to the opportunity to host you again!

Thank you for your candid feedback. We are glad you took the time to share your thoughts, though we are sorry to hear that the condition and age of the property did not meet your expectations. We take your comments regarding the maintenance, overall wear, and mismatched dinnerware seriously. Our team is actively evaluating updates to our properties, and your notes on the walls, fixtures, and kitchenware give us clear direction on where immediate attention is needed. We appreciate your honesty, as it helps us identify areas for continuous improvement, and we wish you all the best in your future travels.

Thank you for your feedback! We're glad you enjoyed the great view and found the check-in process easy. We strive to provide a seamless experience for our guests at Big Bear Vacations. We hope you had a wonderful stay and look forward to welcoming you back in the future!

Thank you for taking the time to leave a 5-star review of your recent stay at our property Switzerland Slopes. We're glad to hear that you found our location convenient for your ski trip and enjoyed the cleanliness and spaciousness of our common areas. We're also happy to hear that you had a fast and easy check-in experience and that our management team was responsive to your needs during your stay. We pride ourselves on providing excellent service to our guests, and we're glad to hear that we met your expectations. Thank you again for your review and for choosing Big Bear Vacations. We hope to have the opportunity to host you and your family again in the future.

Thank you for your feedback, Adam! We're so glad to hear you enjoyed the location and that check-in was smooth. We apologize for the lack of response regarding your parking request and will ensure better communication moving forward. We hope to have the opportunity to host you again for a longer stay!

Thank you for taking the time to leave a 5-star review of your recent stay at Switzerland Slopes. We're thrilled to hear that the proximity to Snow Summit was a highlight for your family and that you found the home to be clean and comfortable. We appreciate your feedback regarding the need for updates, and we'll certainly take that into consideration as we continue to improve the property. We hope to have the opportunity to welcome you back in the future.

Thank you for choosing Big Bear Vacations and for your positive feedback about the ideal location and smooth communication with our management crew. We're glad to hear that you and your friends/family had a great time exploring the park. We appreciate your feedback regarding the downstairs sleeping area and bathrooms, and we'll take it into consideration for future improvements. We apologize for the broken screen door but are glad it did not significantly impact your stay. It's wonderful to know that the living space upstairs was well-kept, modern, and equipped with most amenities you needed. We're thrilled that you would choose to stay with us again. Thank you for your support, and we look forward to welcoming you back to Big Bear Vacations for another enjoyable stay in the future.

Thank you so much for staying with us and rating us. We hope you had a great time during your stay at Switzerland Slopes. We take all feedback to heart and have noted your suggestions for improvement. Our Big Bear Vacations team is looking forward to the opportunity to host you all again.

Thank you for choosing to stay with us at Big Bear Vacations for the second time! We appreciate your detailed feedback and are pleased to hear that the proximity to the ski slopes and ski school worked well for your family. We apologize for the inconvenience with the matches and appreciate your resourcefulness in purchasing a lighter. Your suggestions about using a wagon and mentioning the proximity to the ski school for check-in are valuable tips for future guests, especially those with young children. We're glad to hear that despite the dated aspects, you found the condo cozy and enjoyable, particularly with the fireplace creating a warm atmosphere. The snowmaking machines must have added a magical touch for your kids during your December stay. We're pleased that our contactless check-in process worked seamlessly for your late arrival, and we look forward to hosting you and your family again for more memorable moments in the future!

Thank you so much for choosing to stay with us and for the 5-star rating. We are happy that you were able to take advantage of the great location that our property offers and enjoy some of the wonderful activities and scenery that Big Bear has to offer. Hope to see you again!

Thank you for choosing Big Bear Vacations and for taking the time to leave a review. Your feedback is valuable to us, as we strive to improve with each and every stay. We’re extremely sorry that your experience with us was not up to par. Upkeep and cleanliness are very important to us, so we are disappointed that this was not the case during your stay. I have forwarded your concern to our management and we are looking into this issue and hope to resolve it promptly and accurately. We hope you will give us another chance in the future, so we can share a more positive experience.

Thank you for taking the time to leave us a review and share your honest feedback. We are sincerely sorry to hear that your stay fell short of your expectations and that your experience was a 4/10. We always aim to provide a top-tier stay for our guests, and it is clear we missed the mark for you this time. If you are open to sharing a few more details about what went wrong, we would greatly appreciate the opportunity to learn where we fell short and address those issues for future guests. We appreciate your honesty, and should your travels bring you back to the area, we would love the chance to host you again and deliver the 5-star experience you deserve.