11 Mi to Coachella Valley: Pet-Friendly Home!

Hi Dennis, we're sorry to hear that your recent stay didn't meet your expectations. Your feedback is important to us, and we've connected with the homeowner to address your concerns. Here's their response:- We want to assure you that there's nothing wrong with the shower; we provided instructions when you reached out. However, we apologize if there was any confusion. - Regarding the freezer door handle, we acknowledge the inconvenience it caused and will promptly address and repair it. - The sandstorm during the week of your check-in was an unexpected event beyond our control, but we're sorry if it impacted your stay. - We'll add labels on the remote control to minimize confusion. - We wish you had reached out during your stay if you needed a frying pan or any other items. We would've provided immediate assistance.Thank you for sharing your review with us. Your feedback helps us improve and ensure a better experience for our future guests.

Hi Robert, thank you for sharing your feedback. The homeowner would like to address your concerns:- We wish you had reached out during your stay so we could have addressed any issues in real time.- We’ll be working with our cleaning team to ensure the property is thoroughly cleaned and properly maintained for future guests.- We understand that furnishings and mattresses are a matter of personal preference, but we will take your comments into consideration for future updates.We appreciate your feedback, as it helps us enhance the guest experience.