A beautiful 3 Bedroom accessible steading conversion in rural Aberdeenshire

thank you for your review

Thank you for your kind review, I am glad you enjoyed your stay and the weather was great for BBQs.. Thomas

I am glad you enjoyed your stay. Thomas

Thank you for your review, I am pleased you enjoyed your stay. We would be pleased to see you again anytime. Thomas

Thank you for your review, I am pleased you enjoyed the cottage.. Thomas

Thank you for your review, I am pleased you enjoyed your stay..

Thank you for your kind review. I am glad you enjoyed your stay. Thomas

Thank you for your review, I am pleased you enjoyed your stay, we look forward to seeing you again. Thomas.

Thank you for your kind review, it was a pleasure to host you and we are happy for you to return anytime. Thomas

Thank you for your kind review, I am pleased you found the cottage worked well for your wheelchair. We would be pleased to welcome you back at any time. Thomas

Thank you for your kind review, I am glad you enjoyed your stay. The woodburner is just right for cosy nights in during the darker nights of the Scottish winter. Thomas

I am delighted you enjoyed your stay, thankyou for your lovely review.

Thank you for your kind review, I am pleased you enjoyed watching the sheep dogs at work, just one of the benefits of being on a working farm.

I am pleased you enjoyed your stay but am puzzled by your remark about the hallways being narrow as they are 103cm wide at their narrowest, we had a full accessability statement available when you booked so you could ensure the cottage was suitable for your needs, this is currently being updated and will be back on the booking site soon. Regarding the Trainer footprint on the wall, which was more likely to have been created by one of the young adults in your party than a wheelchair, as it was 45cms up the wall, you could have cleaned it off the wall before you left as you could not miss it on the wall by the door. Accidents do happen, which is why we did not charge for the mug that was broken (although you forgot to mention that when you left) but a trainer footprint on the wall is not in our estimation an accident

Firstly, I am sorry you felt you had been unfairly treated by us stopping your Damage Deposit. When you left the property and we started to clean, we noticed the key for the patio doors was missing, we conducted a search but were unable to locate it. I emailed asking if you had left it somewhere in the cottage, having received no reply by early evening I stopped the £100 damage deposit as if the key was not found we would have to change the locks as we cannot have a set of keys unaccounted for which could be used to access the property. A couple of hours after I had done this, we were contacted by VRBO saying you considered this amount was excessive as you could return the keys. My "disparaging comments" re previous guests presumably refers to my advice not to turn up the underfloor heating over the temperature you would require it at, when I said a previous guest had done this (no names mentioned) and then found it would not instantly cool down. Sorry if you found this so, I thought it helpful advice. Regarding my knocking on the door at 9am, I first knocked gently as I was aware that you were in but was not heard so knocked harder. Although you had booked for a pet the information states quite clearly “dogs are accepted by prior arrangement”, it also has a box for cats which is not marked, to make this very clear I have now added "sorry we do not take cats”. I advised you I was unhappy with you bringing a cat and warned any damage caused by the cat would have to be paid for, not an unreasonable request, I think. An appeasing guest wouldn’t have left cat litter all over the bedroom floor, used the biscuit barrel as a vase for flowers, or left without doing their dishes. I have returned half your damage deposit now the key has been returned; the rest will help cover the extra 3.5 hrs we spent cleaning.