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Chalet rustique

Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!

Galerie de photos de l’hébergement Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!

Extérieur
Extérieur
Terrain de l’hébergement
Intérieur
Piscine

Avis

8,6 sur 10 – 
Excellent
12 chambres10 salles de bain36 personnes

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Cuisine
  • Laveuse et sécheuse
  • Climatisation

Explorez la région

Afficher sur la carte
Sevierville, TN
  • Place, Dollywood's Splash Country
    ‪7 min en voiture‬
  • Place, Patriot Park
    ‪8 min en voiture‬
  • Place, Dîner-spectacle Dolly Parton's Stampede
    ‪9 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪63 min en voiture‬

Chambres et lits

12 chambres (36 personnes)

Chambre 1

1 très grand lit

Chambre 3

1 très grand lit

Chambre 6

1 très grand lit

Chambre 7

1 très grand lit

Chambre 12

1 très grand lit

Chambre 13

1 très grand lit

Chambre 14

1 très grand lit

Chambre 15

1 très grand lit

Chambre 16

1 très grand lit

Chambre 17

1 très grand lit

Chambre 18

1 très grand lit

Chambre 19

1 très grand lit

10 salles de bain

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 4

Baignoire ou douche · Toilettes

Salle de bain 5

Baignoire · Toilettes

Salle de bain 6

Baignoire ou douche · Toilettes

Salle de bain 8

Baignoire ou douche · Toilettes

Salle de bain 9

Toilettes · Douche uniquement

Salle de bain 10

Baignoire ou douche · Toilettes

Salle de bain 11

Baignoire ou douche · Toilettes

Salle de bain 12

Toilettes · Douche uniquement

Salle de bain 13

Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Coin salle à manger séparé
Salle à manger

À propos de cet hébergement

Piscine privée chauffée, près de Dollywood, propriété d'un million de dollars

Cette cabine est flambant neuf. C'est une cabine 5 étoiles d'un million de dollars, avec 2 piscines privées et un home cinéma. Ceci est une cabine très haut de gamme. 5300 pieds carrés au total. 1200 pieds carrés "grande chambre". Granite / acier inoxydable / 50 000 $. 00 cuisine. Grande île, bar humide. 5000 $. 00 lustres. Spa haut de gamme. Beaucoup de stationnement. Près de Dollywood. HVAC zoné. Assis sur 5 acres.
Jacuzzi et bain à remous.

Laveuse et sécheuse


2 cuisines

Cinéma maison





Piscine / Pavillon


2 piscines!


Climatisé


15 téléviseurs / dont un salon de 65 po. Et cinéma maison

Internet haute vitesse sans fil
(Cette unité se remplit très vite, alors réservez tôt!)

Pour voir un parcours en 3D de la propriété, coupez et collez le texte suivant: https: // my. matterport. com / show /?m = yRfsUbNNcbs

Ajoutez des dates pour connaître les prix

Hébergements similaires

Extérieur
Smoky Mountain Lodge • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!
Sevierville
  • Piscine
  • Baignoire à remous
  • Wi-Fi gratuit
  • Climatisation
9.2 sur 10, Merveilleux, (89 avis)
Smoky Mountain Lodge • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 23 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements autorisés : réunions de famille et fêtes d'anniversaire
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 1344767vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille et les fêtes d'anniversaire) sur place sont autorisés ; nombre maximum de participants : 36
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Sevierville

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément près de parcs de loisirs, près d'un parc aquatique. La beauté naturelle des lieux s'offre à vos yeux au détour des célèbres Parc national des Great Smoky Mountains et Rivière Little Pigeon. Dans un autre registre, les non moins emblématiques Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) constituent de hauts lieux culturels à ne pas manquer. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Dollywood (parc à thème) et Dollywood's Splash Country. Découvrez la pêche et la natation sur les points d'eau des environs ou faites le plein d'aventures en plein air en vous adonnant à différentes activités telles que l'alpinisme et les promenades à cheval.
Afficher plus de chalets rustiques à louer à SeviervilleS’ouvre dans une nouvelle fenêtre
Carte
Sevierville, TN

À proximité

  • Parrot Mountain and Gardens - 7 min en voiture - 3.7 km
  • Dollywood's Splash Country - 7 min en voiture - 4.3 km
  • Patriot Park - 8 min en voiture - 7.1 km
  • Dollywood (parc à thème) - 9 min en voiture - 6.1 km
  • Dîner-spectacle Dolly Parton's Stampede - 9 min en voiture - 7.4 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 63 min en voiture

Restaurants

  • ‪Spotlight Bakery - ‬15 min en voiture
  • ‪The Grist Mill Cinnamon Bread - ‬8 min en voiture
  • ‪Aunt Granny's - ‬9 min en voiture
  • ‪Sweet Shoppe Candy Kitchen - ‬14 min en voiture
  • ‪The Front Porch Cafe - ‬9 min en voiture

Foire aux questions

Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36! possède-t-il une piscine?

Oui, cet établissement vous propose piscine extérieure. L'endroit possède notamment une piscine chauffée.

Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36! accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!?

Le départ est à 10 h.

Où se situe Smoky Mountain Mansion • 15 Min to Dollywood, Pool, Hot Tub, 12 BR Sleeps 36!?

Sevierville - chalet rustique de type familial se trouve à 2,5 mi (4 km) de Parrot Mountain and Gardens, et à moins de 10 km des sites suivants : Dollywood (parc à thème) et Dollywood's Splash Country. Les points d'intérêt suivants sont également à moins de 10 km : Rocky Top Mountain Coaster et Xtreme Racing Center.

Avis

8,6

Excellent

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 28 avis sur 50.
Note de 8 – Bien, d’après 14 avis sur 50.
Note de 6 – Acceptable, d’après 4 avis sur 50.
Note de 4 – Médiocre, d’après 2 avis sur 50.
Note de 2 – Terrible, d’après 2 avis sur 50.

7,4/10

Propreté

9,8/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

8,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Sandy A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great place i will definitely go back
Séjour de 2 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

matt m.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Great place to stay.. Cabin wasn't the cleanest and it would be nice if it were a bit more secluded but we had an overall good experience and the owners were awesome to deal with.
Séjour de 2 nuits en septembre 2025
Avis vérifié

10/10 – Excellent

Brad C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great weekend for 30

We thoroughly enjoyed our stay. This cabin will definitely be on our list to return next year when we return to this Retreat.
Séjour de 2 nuits en février 2025
Avis vérifié

8/10 – Bien

Lauren G.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Nice place

Very nice cabin. Tons of space. A few things need some work or updates like the wall units and fans but great place for a big group.
Séjour de 2 nuits en février 2025
Avis vérifié

10/10 – Excellent

joan g.

Beautiful Home

This was a wonderful home for mu Family Reunion
Séjour de 7 nuits en mai 2019
Avis vérifié

10/10 – Excellent

Chelita L.

Great luxurious cabin for a large group!

The owners were great to work with. They thought of everything you could possibly need for your mountain getaway. The beds slept nice and it was great that each room had its own bathroom. Lots of nice personal touches.
Séjour de 2 nuits en mai 2019
VrboOwner a répondu le 31 mars 2020
We are glad you had a good time. You are welcome to return at anytime.
Avis vérifié

10/10 – Excellent

Kristi M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
What a cabin! The listing is very accurate for each bedroom so no surprises when we arrived. The cabin is gorgeous and the BEST stocked kitchen we’ve ever had (20 years coming)! We had 22 adults and 11 kids with plenty of room to eat at the same time. It was clean and beautifully decorated. The pool was the perfect temp even in the cooler evenings. The cottage was nice as well. Communication was great with the host. One electronic malfunction was met with a prompt response and visit. We have nothing but good to say and will highly consider rebooking if we have the same amount of people next year!
Séjour de 3 nuits en août 2025
Avis vérifié

10/10 – Excellent

Leanne B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great house

Great house! You get everything in the pictures! Everything worked great! Host was on top of everything! Will rent again!
Séjour de 3 nuits en septembre 2022
VrboOwner a répondu le 12 sept. 2022
Thank you for your kind words. You are welcome to return at anytime.
Avis vérifié

10/10 – Excellent

Michele W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome experience

This is not a house, it’s a home. This place is massive but cozy as well. Everything you could think of, this home is equipped.
Séjour de 3 nuits en septembre 2023
Avis vérifié

10/10 – Excellent

Sheryl M.

Points forts : Propreté, arrivée, communication et emplacement.

Mustang Weekend Getaway

Beautiful cabin!!! Minor inconvenience turned into a marvelous memory- The site currently underwent a change in ownership hence there a little confusion with the site description versus actual location. However, grace was extended on both sides. The group had an awesome time. The host and site manager were more than accommodating and welcoming which for us- it was the site manager’s kindness that made all the difference.
Séjour de 3 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Maurice D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Marvelous Lifestyle Cabin Adventure

A group of 25 family & friends came together in Gatlinburg to celebrate my friend’s birthday. We had a marvelous time. The CABIN was great. It was spacious, very clean, everything worked and had everything we needed. If you’re hosting a large group, this will be the perfect cabin for you. Everyone was happy and pleased with our lodging accommodations and I’m confident you will be as well.
Séjour de 3 nuits en décembre 2020
VrboOwner a répondu le 7 déc. 2020
Thank you for your kind words. You are welcome to return at any time
Avis vérifié

8/10 – Bien

Tonnell O.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Brother's Retreat

The house served us well for the weekend. Our Men's retreat continues to grow each year and this house accommodated us well. The overall cleanliness leaves a bit to be desired. And the cooling/heating system did not always work in select rooms. Overall we had great time and we found ourselves comfortable.
Séjour de 4 nuits en octobre 2023
Avis vérifié

8/10 – Bien

Courtnie C.

Points forts : Communication, emplacement
Points faibles : Exactitude de l’annonce

Great visit

Was under the impression that all rooms were under the same roof, so that was a little disappointing especially that the bunk room for kids was not under the same roof. Couldn’t get tv’s to work. Hot tub half worked. Overall we had a great stay. Our basketball team came for a tournament and we all wanted to stay under the same roof for team bonding. We had a great time, and it served its purpose. The seating in the kitchen was great especially for a big crowd like ours! Would stay here again!!
Séjour de 2 nuits en février 2024
VrboOwner a répondu le 26 févr. 2024
All of my advertisements clearly state there are 8 bedrooms in the main lodge and 4 bedrooms in the adjacent cottage. Sorry you didn't read the whole description. When you called about the hot tub controls I had my hot tub man call you within 10 minutes and he said you had already figured out how to use it.
Avis vérifié

8/10 – Bien

Lisa F.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Great Location

This is our family reunion trip that we do yearly. There are around 30 of us. We loved the living room/dining room/kitchen area. This is where we spent most of our time. Huge common area. Bedrooms were spacious, all TVs were good. The cabin is truly beautiful, the only complaint we had was that it really just needed a thorough cleaning. Bathrooms, linens, towels, all clean. But the corners, items on the wall, furniture, and the floors just needed cleaning. We would stay again. Thank you
Séjour de 7 nuits en juin 2024
Avis vérifié

10/10 – Excellent

Markeshia M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very Spacious

These cabins were very accommodating. We had a group or 20 adults and 16 children and there was enough space for all of us. The cabin had everything we needed for our stay and more. The only cons we have would be that the heating systems were tricky to work and we wished the room with the bunks were in the main cabin as opposed to the adjacent one only because most of the kids stayed there and weren’t as close to the adults as we would have liked and they constantly walked back and forth outside to get there. Other than that tho… the place was an amazing stay. Would definitely book again!
Séjour de 3 nuits en janvier 2023
Avis vérifié

6/10 – Acceptable

David S.

Points forts : Propreté, arrivée
Points faibles : Emplacement

Two brothers need a woman’s touch

Loved kitchen and open main floor but one oven & microwave did not work. Disappointed in location & the views. And the Christmas tree was pitiful, very small & unattractive
Séjour de 4 nuits en décembre 2020
VrboOwner a répondu le 24 déc. 2020
If you had appliance problems you should have let me know. All appliances were checked and all are working properly. Sorry you were disappointed in this multi million dollar property. Extremely rare to get anything but praise on this unit.
Avis vérifié

6/10 – Acceptable

LONF AUTO SALES INC

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Organizador

In general the house was nice and comfortable and in an excellent location but it was not very clean. There was a lot of dirt under the beds and furniture and the microwave ovens were dirty. They should put more effort into cleaning the property.
Séjour de 5 nuits en décembre 2023
Avis vérifié

8/10 – Bien

Alfreda B.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Overall it was a good stay

The house was a great size for our group. The cottage wasn't exactly what I expected though. You have to go through one bedroom to get the second one and this doesn't work well if it is couples needing privacy. The pool and porch were nice. Only one arcade game worked though. The house was very dirty and the air conditioners didn't work in the cottage or in the house bedrooms downstairs. Overall the house and property were as described and works for large groups they just need to keep a better check on the cleanliness of the house.
Séjour de 2 nuits en mai 2023
Avis vérifié

6/10 – Acceptable

Dwayne H.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté

2 Million Dollar Property

We had a great time in Pigeon Forge and Gatlinburg,but the cabin was dusty,the cottage had bugs everywhere when we arrived, the chairs on the front porch of the cottage were heavily covered in spider webs, the large tv in the main entrance room of the cabin had wifi connection issues,a lot of the heaters were not working properly in both the cottage and the cabin but the cabin had a lot of space for our group ,could use an upgrade on the furniture and bedding. I don’t think the property was worth the price we spent on it and I feel like it should’ve been priced a third of the cost lower.
Séjour de 3 nuits en novembre 2024
VrboOwner a répondu le 18 nov. 2024
To start with I gave you a $400.00 per day discount on this 3 million dollar property. This is the season for Lady bugs and they are getting into ALL cabins now. The internet works fine. You didnt key in the password that was on the welcome letter i sent you. So I resent it to you. I sent someone over within minutes to show you how mini split systems work. All units have to be on heat, not cool and heat. But we gave you electric heaters anyway. I also had someone stay in the ajacent office for hours to be available just in case you wanted anything at all. Future hosts beware.
Avis vérifié

6/10 – Acceptable

Wanda R.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté

Vacation with family

There was a bad moldy smell in the lower level of main cabin bedrooms. The longer people stayed in them they started getting stuffy and couldn’t breathe. Some of the Shower curtains were black on the bottoms. We had to clean a lot of the crock pots and bowls before using. The heat didn’t work correctly. Always cold in the main cabin and very little heat (if any) in the bunk house. The advertised heated pool was not able to be used. I understand the property is in the middle of being sold but if it is going to be advertised as being one thing - that’s what it should have been. Very disappointed but what are you going to do when you have a large group there already. Would never use again.
Séjour de 3 nuits en novembre 2021
VrboOwner a répondu le 16 nov. 2021
The pool is advertised as being open April 1 to Oct 1. You came in November. The heat works perfectly. You were explained to how to use the mini split type of HVAC. Sorry you feel the property wasnt up to your standards. Its because of all dozens the 5 star reviews it never has a vacancy and is booking into 2024
Avis vérifié

8/10 – Bien

Al M.

Points forts : Arrivée, communication et emplacement.

It was not ready for us as we would expect it to be.

We had to have the cleaner come out and take care of a few things. Like the ceiling fans needed cleaned in a few rooms and some glass work cleaned too. The virtual video needs updated because it showed arcadia games that were no longer there. The air conditioning was not working in the lower level and they were out on Monday to fix it. the water pressure of the place is a major issue that people need to be aware because you cannot shower down stairs and upstairs at the same time because upstairs loses water pressure but we figure out to manage it for us. the big problem was a new hot tub that was there but was down and was to be ready by Monday but the people to fix it did not come till Tuesday and they could not find the part to fix it but it was at the neighbors house20 yards but they figured that out came out Thursday to fix it only to find out that it did not fix the tub so we never got to enjoy this feature. Overall things were not what they should have been for us paying a preuim price for the place. The area had a lot to do and we had a good time overall but the place needs some detailed work for next gues to enjoy. Thanks Al
Séjour de 7 nuits en juin 2025
VrboOwner a répondu le 2 juill. 2025
We are very sorry about the hot tub being down. Parts had to be ordered and were delayed. The property is on well water where pressure can drop if a lot of showers are used at the same time
Avis vérifié

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.

Warning!!!!!!

The cabin had NO HEAT!!! Property manager was unbelievably rude and hateful. When the main title of your listing is 2 million dollar property, but you are heating with 2 space heaters because 3 will blow a fuse?? I wish i had read all reviews. They have a known issue with the heat, and property managers arrogance. Pick another listing. I can provide pictures of multiple mini splits for spare parts outside due to heating issues. Bathroom door wouldn't close the 2nd night as it warped due to cold temps i would assume. We were told we could stay and use the space heaters or leave! I still have the arrogant text. There is trash all aroud the unit, and cigarette butts on the porch and all in the driveway. No towel rack in the side cabin either, hang your towel in the lamp shade to dry in this 2 million dollar listing! This place is a joke. Just trying to save anyone the hassle of dealing with these issues. I will be taking with VRBO about these concerns. Bob the maintenance guy was super nice. He did bring space heaters!manager g yhis
Séjour de 3 nuits en janvier 2025
VrboOwner a répondu le 22 janv. 2025
The HVAC in 2 bedrooms quit working. Check in time was 4 PM. I had the HVAC technician on site at 630 PM. He got it going in 30 min. I also told you I would have him come back out the next morning to make sure it was still working but you didnt want me to so he cane out the next day and it was still working. As I told you I was out of touch for about 30 min when you kept calling even before check in time that I was at my brothers funeral and could not answer my phone. All you kept saying was you wanted your money back but didnt want to leave. Equiptment sometimes fails and i did everything i could to get it repaired. It is very misleading to make it sound like the entire property has no heat except for some space heaters. 2 out of 12 bedrooms had no heat due to a mechanical failure. Which was repaired within 2 hours. This multi million dollar property is not a joke. The property has 120K BTUS of HVAC .Not just some space heaters. Sorry if you thought i was rude but you knew I was at my brothers funeral when i texted you as such but it is hard to be pleasant when i am getting screamed out and cussed at when I had to walk out of the funeral home to call you back. Future hosts beware...
Avis vérifié

4/10 – Médiocre

doug s.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté, exactitude de l’annonce

Had a fun trip but this house isn’t worth it

The good: Air condition Big space Property manager quick to respond Heated pool Arcade games Kitchen equipment The bad, which makes me not recommend this place: The showers- only 3-4 showers can be going at once in the main house. They replaced the pump midweek and the showers would still turn off or not turn on at all. I was finally told that we’re getting water from a well and that’s just how it’s going to be. Our family of 17 all goes to the pool together and comes in then to eat at the same time, so we needed all the showers to work. We ended up just waiting every day for the showers to work which sucked for the amount we paid. I agree with the reviews, the cleaners are bad. Had blankets with numerous stains and hairs and some of the bathrooms didn’t get fully cleaned. Only one dryer, which didn’t even work the first three days (they bought a new one finally) Only one dishwasher You run out of places to put trash because the trash can area is small Beds are not comfortable, 3/10 Some chairs are broken so careful which chairs you sit in No towel rods or hooks in the cottage I wouldn’t come back here unless the water was fixed and the cleaning was fixed
Séjour de 7 nuits en juin 2023
Avis vérifié

2/10 – Terrible

Leslie W.

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication

Pleased but not Pleased!

First of all who ever you talk to on the sheet if something is wrong was rude , no empathy or compassion talked to like I was nothing. The roaches were everywhere and I told him I was totally dissatisfied. His reply was we could leave and he would refund our money. Or he could send a exterminator and it woildnbe strong. With 30 people , some with Asthma, and. Me with COPD and 2 babies 1 and 2 that was not a good idea . We would use the roach spray there. 2nd.. The breaker box would flip off and finally had to call this rude person again because the wine fridge was leaking... 3rd. The TV in the cottage on right side was missing remote and they could not get it t work. Over all the place and the grounds could have been better for a million dollar home I expected more up to date and a lot cleaner. We had to purchase a broom there was none to be found. They only good thing is my family had a great time being together....But the rudeness was unnecessary and unforgettable I am o e of those who did not enjoy the house.. The kitchen was fully stocked and the pool and hot tub were enjoyable for the family..
Séjour de 3 nuits en mai 2021
VrboOwner a répondu le 27 mai 2021
The message I received was a few minutes after check in you called and stated you were 'highly disappointed' in the property and you stated there were roaches in the kitchen. I was told you were offered a full refund or we will get the exterminator out within an hour. You declined both offers. A full refund is a 100% guarantee for customer satisfaction. Of course this was a shock to us including myself as the owner since this 2 million dollar, 3 year old property has never had anything but praise and has many repeat guests. I happen to be the one you talked to when a breaker had tripped and I told you where the breaker box was and it got reset.. i don't believe I was rude in any way whatsoever. The exterminator came in right after your departure to spray and only found one dead roach. All I can say if you were so 'Highly dissatisfied' in such a high end multi million dollar property then your standards must be much higher than mine and ALL the previous hundreds of guests for the past 3 years.
Avis vérifié

10/10 – Excellent

Tammy J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Large Family friendly

It was great place with plenty to do and plenty of space for all the extended family. Only struggle we had was could have used a few more towels and washcloths but we made it work.
Séjour de 2 nuits en septembre 2022

À propos de l’hôte

Hôte : Stan Layton

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Langue(s) :

Anglais

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