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Chalet rustique

6BR, indoor pool, game rooms, hot tub. Free attraction tickets!

Galerie de photos de l’hébergement 6BR, indoor pool, game rooms, hot tub. Free attraction tickets!

Piscine
Aire de séjour
Salle de jeux
Cuisine privée
Aire de séjour

Avis

9,0 sur 10 – 
Merveilleux
6 chambres6 salles de bain ou plus16 personnes434.4 m²

Commodités populaires

  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Animaux de compagnie acceptés

Explorez la région

Afficher sur la carte
Gatlinburg, TN
  • Place, Chapel in the Glen
    ‪1 min à pied‬
  • Place, Chapelle sur Honeymoon Hills
    ‪17 min à pied‬
  • Place, Rocky Top Sports World
    ‪3 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪72 min en voiture‬

Chambres et lits

6 chambres (16 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 très grand lit

Chambre 5

1 très grand lit

Chambre 6

1 canapé-lit (double)

Chambre 7

1 très grand lit

Chambre 8

1 très grand lit

6 salles de bain, 2 salles avec toilette et lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Salle de bain 6

Salle de bain 7

Salle de bain 8

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine

À propos de cet hébergement

Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total.

Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne un sentiment d'isolement total bien que vous ne soyez qu'à quelques minutes en voiture du centre-ville de Gatlinburg et à quelques kilomètres seulement des attractions de Pigeon Forge. Cette unité de luxe de 6 chambres rendra votre famille détendue et heureuse pendant toute votre escapade à Smoky Mountain. Cette cabine laisse peu à désirer avec une salle de jeux qui dispose d'une table de cartes de baby-foot air hockey multi-arcade et bien plus à faire dans le reste de la maison. Profitez de la nuit en famille pour vous détendre dans le home cinéma ou faire le plein d'énergie dans la piscine du niveau inférieur. N'oublions pas la cuisine entièrement équipée pour tous vos besoins de cuisine à domicile. Que vous souhaitiez vous détendre dans la tranquillité des montagnes ou participer et être proche des nombreuses aventures que les Smoky Mountains ont à offrir, alors Lap of Luxury a tout pour plaire et est l'endroit idéal pour vos vacances à Smoky Mountain.

Alors que les tempêtes de feu de 2016 ont été profondément déchirantes, nous sommes heureux d'annoncer que les montagnes sont à nouveau vertes et que la reconstruction dans toute la région de Gatlinburg bat son plein. Nous apprécions votre patience et votre soutien financier continu à notre économie locale pendant notre phase de construction temporaire.

Ajoutez des dates pour connaître les prix

Commodités

Piscine
Baignoire à remous
Cuisine
Laveuse
Sécheuse
Animaux de compagnie acceptés

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  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
9.8 sur 10, Exceptionnel, (6 avis)
New Listing, 2 Hot Tubs, Theater Room, Game Area, Free Attractions!

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

Foire aux questions

L'hébergement Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total. dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine.

Combien cela coûte-t-il de séjourner à Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total.?

En date du 1 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total. le 28 déc. 2026 commencent à 1 509 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total. ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Avec son cadre montagneux boisé dans les immaculées Laurel Estates au Glades Resort Lap of Luxury vous donne une sensation d'isolement total. ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Envie d'un séjour plaisir riche en découvertes ? Cette cabane qui profite d'une belle situation à la montagne se trouve à moins de 5 km des sites suivants : Rocky Top Sports World, Chapelle sur Honeymoon Hills et Feu de circulation #2A. Aquarium Ripley’s Aquarium of the Smokies et Parc national des Great Smoky Mountains sont également à 10 km de distance.

Avis

9,0

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 20 avis sur 32.
Note de 8 – Bien, d’après 9 avis sur 32.
Note de 6 – Acceptable, d’après 2 avis sur 32.
Note de 4 – Médiocre, d’après 1 avis sur 32.
Note de 2 – Terrible, d’après 0 avis sur 32.

9,4/10

Propreté

9,2/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

mike b.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent home in a great location. We had 6 couples and there was plenty of room. I would definitely stay there again
Séjour de 2 nuits en décembre 2025
VrboOwner a répondu le 2 janv. 2026
Thank you for your wonderful feedback! We're thrilled you enjoyed your stay and found the space suitable for your group. We look forward to welcoming you back.
Avis vérifié

10/10 – Excellent

Andrea D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Awesome stay our second time in this cabin! For sure not the last one
Séjour de 4 nuits en décembre 2025
VrboOwner a répondu le 2 janv. 2026
We're thrilled to hear you loved your stay again! We look forward to welcoming you back for more memorable experiences.
Avis vérifié

8/10 – Bien

Luci H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We enjoyed this cabin very much. Was very clean. The parking would be my only complaint, as the spots are very narrow and limited for this particular cabin.
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 10 sept. 2025
Thank you for your feedback. We're glad to hear you enjoyed your stay and found the cabin clean. We apologize for any parking difficulties and will consider your feedback to improve. Thank you for staying with us.
Avis vérifié

10/10 – Excellent

Penny J.

Points forts : Propreté, communication, emplacement et exactitude de l’annonce.

Fall friend vacation.

We all enjoyed our stay. We had everything we needed for a relaxing time. Would definitely stay again!
Séjour de 3 nuits en octobre 2023
VrboOwner a répondu le 18 oct. 2023
Hope to see you again soon for your next fall friend getaway!
Avis vérifié

10/10 – Excellent

Sheri H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome family get together

We absolutely loved the lap of luxury. Plenty of space and of course the kids loved the pool! We will definitely be back.
Séjour de 2 nuits en décembre 2023
VrboOwner a répondu le 22 janv. 2024
Glad you all enjoyed the pool. Hope to see you again soon!
Avis vérifié

10/10 – Excellent

Todd W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great

It was smooth
Séjour de 3 nuits en février 2023
VrboOwner a répondu le 31 juill. 2023
Hope to see you again soon!
Avis vérifié

10/10 – Excellent

Matt I.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect family getaway

There is something for everyone at this property. The kids loved the pool, movie room, and air hockey table. There is plenty of space for everyone (we had 10 in our party). The owners were very communicative and responded to questions very quickly. We loved the property so much that we have already started talking among ourselves about booking it again next year!
Séjour de 5 nuits en mars 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review! We are excited to hear you are planning your next getaway. Hope to see you again soon!
Avis vérifié

10/10 – Excellent

Nichole K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome House!!

I have to say this was one of the best places we have stayed in so far!! This house has absolutely everything. We had our grandchildren with us and there was never a moment they were bored. I would recommend this place to everyone. Beautiful place and thank you for allowing us to enjoy it. Thanks Nichole Kohnen
Séjour de 3 nuits en avril 2022
VrboOwner a répondu le 31 juill. 2023
Nichole, thank you for staying with us at Eden Crest Vacation Rentals and taking your time to share your comments. We are so happy you enjoyed the Laurel Estates Resort and the cabin. We hope to see you again soon.
Avis vérifié

10/10 – Excellent

Mauricio H. M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Luxury is true.

Thank you for all of the great memories, a great place to stay. Though we did have some issues with the Wi-fi everything was resolved very quickly. Again thank you.
Séjour de 1 nuit en décembre 2021
VrboOwner a répondu le 31 juill. 2023
Mauricio: Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Avis vérifié

8/10 – Bien

Douglas R.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

3day stay

The parking is very narrow. Kitchen is not as stocked with pots and pans as other places we have stayed in. It was a beautiful cabin. We enjoyed the pool and all the games to play . Not many towels for the bathroom. Thank you for sharing your cabin with us
Séjour de 3 nuits en mars 2024
VrboOwner a répondu le 10 avr. 2024
Thank you for your feedback. We're glad to hear that you enjoyed the pool and games in the beautiful cabin. We apologize for any inconvenience caused by the narrow parking and the kitchen not being as stocked as you expected. We'll take note of your feedback regarding the pots and pans and ensure that it's addressed for future guests. Additionally, we'll make sure to address the towel supply to ensure there are enough for the bathroom.
Avis vérifié

10/10 – Excellent

Amanda D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Cabin

We had a group of 13 and this cabin was perfect for our large group. Everyone enjoyed their stay and there was plenty of room for people to spread out and do their own thing. This cabin is brand new and therefore has some kinks that need to be worked out. For example it was lacking in some kitchen supplies that would have been nice to have. The WiFi was not that great and the pool was too cold for us to even use. Overall we had a great time and would definitely stay here again.
Séjour de 3 nuits en janvier 2020
VrboOwner a répondu le 31 juill. 2023
We are so glad that you enjoyed your recent visit! We truly appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.
Avis vérifié

10/10 – Excellent

Patty H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Comfortable cabin for 15 people

Cabin had it all—comfortable beds, games, hot tub, indoor pool, theater, nice furniture-everyone was very comfortable and found something to do. Our group ranged from aged 22 months to 78. Spacious enough for 15 people. Bathroom for each bedroom was a big plus. The outdoor pool was close to cabin and a nice option for a hot day. We saw several bears in the neighborhood which was very exciting. The neighborhood was conveniently located and quiet. The cabin was sufficiently stocked although I would suggest more towels available for pool and hot tub as well as the kitchen. I would also suggest hand soap for kitchen and full bars of soap for the bathrooms. Electricity did go out 3 times with one time right at checkout which was inconvenient. The cabin did get warm pretty quickly for each blackout but we dealt with it. We enjoyed our stay and would stay at the cabin again.
Séjour de 4 nuits en juin 2025
VrboOwner a répondu le 18 juill. 2025
Thank you for the detailed review of your stay at the cabin. We're glad to hear that your group found the cabin comfortable and had plenty of activities to enjoy. The spacious layout and en-suite bathrooms were particularly appreciated. The occasional power outages were an inconvenience, but it's good to know that you were able to manage through them. We appreciate your feedback on the need for additional towels and soap, and we will make sure to address these items. We're delighted that you enjoyed your stay overall and would consider staying with us again in the future.
Avis vérifié

10/10 – Excellent

Joyce B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vacation

Lap of Luxury met all our need and was as described . The parking was extremely tight; partially due to large pickups from the house next store; fortunatly we were able to park 2 vehicles in marked spaces down the hill. The stone walkway is pretty but older people; especially those with balance issues may need assistance. The home itself was great and had plenty of space for the 13 of us. The grandchildren (5 teenagers) as well as the adults enjoyed the amenities, and cooking together but also there was space just to have time to yourself . The convenience to activities was great.
Séjour de 7 nuits en juin 2024
VrboOwner a répondu le 22 juin 2024
Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at and need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Avis vérifié

10/10 – Excellent

Hyde R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Glorious Weekend Getaway with my Sibs

The Lap of Luxury is just that! There were about a dozen of us. With all the king beds, there was more than enough space. The beds had all the pillows and sheets to make it extra comfy. The bathrooms were clean and felt good to use. We all loved the games like billiards, shuffle board, and foosball. The indoor pool was the right temperature and clean. The hot tub was a good size and temp. The kitchen was huge--the oven and the dishwasher did a great job. We were there for just a few days, but we all wished it was more! Thank you Eden Crest!
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 31 juill. 2023
We are happy to hear this was a great getaway! We appreciate the feedback and hope to see you again soon!
Avis vérifié

8/10 – Bien

Natalie O.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great but don’t expect internet or tv

Everything was great except the tv and internet. We had an issue with one of the bedrooms not being ready with clean sheets. We called the office and they came and fixed it immediately. It was very clean and had excellent amenities. Our only complaint is that the internet is basically non existent and so is the tv because the tv runs through the internet. Be sure to bring dvd’s to watch.
Séjour de 2 nuits en janvier 2022
VrboOwner a répondu le 31 juill. 2023
Natalie: Thank you for sharing your experience with us. We are so sorry that you had any issues at all during your stay, but glad to hear it was taken care of quickly. Unfortunately, the area that Lap of Luxury is in happens to be mostly Satellite and unfortunately very slow or spotty at time. We are hoping that it will get better as construction comes close to an end also. Please feel free to call us to rebook and we will be happy to assist in finding a unit that would have better tv and internet.
Avis vérifié

10/10 – Excellent

Diane G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Suggestions for improvemenrd

The directions for the pool alarm door needs to be replaced so the necessary steps can be read. The alarm on the pool was annoying due to continuous beeps it was making which could not be stopped. We had no large, mixing bowls, whatsoever one cookie sheet, which was small for a party of 15. Some kitchen scissors would be helpful, and other than that everything was pretty well supplied. We enjoyed our time and will be returning again.
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 6 sept. 2023
Thank you for taking the time to leave a review We are glad you enjoyed the cabin besides a few issues. We will have the inventory in the cabin looked at and get addressed!
Avis vérifié

8/10 – Bien

Chris K.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Making Special Family Memories

The rental process and communication was excellent. The cabin was perfect for our family game night competitions. There were a few things that need attention. The floors were vacuumed however have no been mopped in some time leaving the bottom of the kids feet dark black. There were five pool sticks three were broken. The air hockey table barely lifted the puck. The pool was murky. Our family loves to grill regardless of temperatures. Several meals were planned using the grill however, the propane cylinder was empty. This cabin was selected based on the amenities and for the price my expectations were not met.
Séjour de 5 nuits en décembre 2022
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review we are happy to see you enjoyed the unit despite some issues!
Avis vérifié

8/10 – Bien

Jernail R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great weekend In the smokies

We loved the house and it’s amenities. It was easy to locate. I only have 2 “negative” things regarding the house - 1. For a house that sleeps 16 only 2 parking spaces next to the house seems off. But we made it work. There was 10 in our group and we came in 3 cars. 2. The internet was subpar to say the least! While trying to watch something it either kept cutting out completely or buffering. Once again if you’re going to have a house that sleeps 16 the internet should be able to handle the amount of gadgets on the bandwidth. Outside of those two things we loved it. We have talked about booking again. The beds were super comfy which is a major bonus!
Séjour de 2 nuits en décembre 2022
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review we are pleased to see you enjoyed your stay!! Hope to see you again soon!
Avis vérifié

4/10 – Médiocre

David F.

Points forts : Arrivée, communication et emplacement.

Lap of Luxury cabin

We were very disappointed in this rental! We had planned on grilling steaks on Friday night but the grill was in very bad repair and there was no propane tank. I called the property management office. And told them about it. They said they would send a maintenance person out however they only brought a propane tank. Finally late afternoon after we had already decided to order pizza the Maintenece person show up and saw that the grill was in disrepair and he would have to get a new one. That would take him a few days. That did us no good. The second thing was the hot tub did not have much water in it at all. It did not look like it had been cleaned or fresh water added. The third thing was the parking! For a 6 bedroom cabin you have four parking places that only a small car can get in. This was not mentioned anywhere on the rental or the website. Overall the cabin was dirty. The kitchen cabinet was crooked but we did fix that for you! Very disappointed in this rental. I have pictures to referring to the issues.
Séjour de 3 nuits en octobre 2024
VrboOwner a répondu le 16 oct. 2024
We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our upper management team. We do apologize for any inconvenience that this has caused you and your family. We apologize for the confusion by thinking you simply needed a propane exchange. As for the parking, it is very limited in our area however we do have the number of parking spots listed on the website, Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and hope to have the opportunity to welcome you in the future.
Avis vérifié

10/10 – Excellent

mary b.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful stay in Gatlinburg

We had a wonderful stay. It was fantastic enjoyed the whole house. The only negative things I can say is the floors were a bit dirty and the Internet and TV didn’t work that great but beyond that it was fantastic.
Séjour de 4 nuits en novembre 2022
VrboOwner a répondu le 31 juill. 2023
We are happy to see the cabin was fantastic for your getaway!
Avis vérifié

6/10 – Acceptable

Carlos C.

Points forts : Propreté, arrivée
Points faibles : Communication, emplacement

Everything was excellent, except Parkin

The cabin was really amazing,clean,wonderful but the internet was so so bad
Séjour de 2 nuits en octobre 2021
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Wifi is a constant struggle here in the mountains. Most guests do come to the mountains to unplug and destress from everyday stress. However, we do understand that the internet has become more of a need for many. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.
Avis vérifié

8/10 – Bien

Laura M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very clean, great location, spotty wifi.

Positives: Our family of 14 stayed at this cabin, including 2 children (3 and 8 months) with plenty of room. The cabin was very clean and super nice. Bedrooms were good size and all had a bathroom. Location is great. There is a great BBQ place down the street as well as a sub shop/chicken. Amenities are great especially all the games. Cons: parking is a little tight for our 5 vehicles. We kept one on the street. Wifi is not great/spotty at best. The TVs were very very slow and it was almost impossible to get the TV to load in the theater room. The pool is cool, 79 degrees and that is as warm as it gets. Understand the reasoning. Important to note the 5th bedroom is down 2 flights of stairs and off the pool room. You have to enter a door with a very loud safety alarm to get there.
Séjour de 2 nuits en octobre 2021
VrboOwner a répondu le 31 juill. 2023
Laura: We are so glad that you enjoyed your recent visit! We deeply appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It is the only way to grow and improve and that is an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.
Avis vérifié

10/10 – Excellent

Alicia S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay

This is our second trip to these cabins and we enjoyed this cabin most of all.
Séjour de 3 nuits en août 2021
VrboOwner a répondu le 31 juill. 2023
Thank you for such kind words regarding your recent stay. Our team really strives to deliver the best customer service possible to all our guests. Our goal is to provide our guests with a wonderful vacation experience. We appreciate you taking the time to share such positive feedback. We hope to welcome you back soon!
Avis vérifié

8/10 – Bien

Antionette C.

Points forts : Propreté, communication et exactitude de l’annonce.

Nice property, but there were some issues

The house was very nice and spacious. The houses are very close together with minimal parking. There are 2 parking spots for each house. If the houses can accommodate 16 plus people, 2 spaces are just not enough for each house. Another thing is the WiFi did not work the entire trip. We notified the office and they sent maintenance. There was a note saying that the WiFi was now working (they came when we stepped out). There was a separate issue where the living room tv was not connecting to the satellite provider, they fixed that, but the internet remained nonexistent. The office did check to see how things were going. Since I had poor connection, I could not answer. So they sent me a text message. I told them what was going on with the WiFi via text, but there was no follow up from them. The indoor pool was nice, but would be nicer if it was heated (the room was heated, but the pool was freezing). The house would have been perfect if these items were fixed. I would stay there again, if I knew the WiFi would work.
Séjour de 2 nuits en mars 2021
VrboOwner a répondu le 31 juill. 2023
We appreciate you taking the time out of your busy day to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We apologize for the issues you experienced and they will be addressed. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.
Avis vérifié

10/10 – Excellent

Jordan P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

It was good. The only problem we had was the wifi had poor connection which cAused none of the streaming services to work
Séjour de 1 nuit en février 2021
VrboOwner a répondu le 31 juill. 2023
Thank you for the recent stay with us at Eden Crest. I am sorry about the WiFi in that area. We only have access to satellite until better providers are allowed in that area of Gatlinburg. We are hoping in the next 2 months to have better provider in that area. Please come back to stay with us again!

À propos de l’hôte

Hôte : Eden Crest Vacation Rentals

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Langue(s) :

Anglais

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