2/10 â Terrible
Michelle M.
22 août 2025
Points forts : Arrivée, communication
Points faibles : PropretĂ©, exactitude de lâannonce
The property was close to Ft. Sill which is what we wanted. The neighborhood was not very apealing. The apartment was dingy, musy and not well maintained and had dead bugs in the bathtub, sink, closet and in the freezer along with the bag of ice that was in the freezer. The outside of the apartments had linen from the laundry room all over the ground and the grate was torn off as well as piles of grass clippings left. Inside their was light coverings not in place but set on the table and the refrigerator didn't have a handle. The lampshades looked moldy and one of the windows had broken blinds. My husband and I walked through the apartment and walked outside and made a reservation at a nearby hotel. This was not a place we felt comfortable sleeping at. We even checked the bedding to make sure it was clean. The mattress were of poor quality and you would definitely not get a good night rest. So we contacted the management company. Definately not a clean welcoming environment. The only 2 positive things was that the check in was easy and they did respond quickly to our complaint and asked for details. It has been 1 day since I sent them pictures of the condition of the apartment. We will see if they offer a refund, otherwise that is 228.72 down the drain.
Michelle M.
Séjour de 2 nuits en août 2025
