Harbour Haven New Port - Koala Stay Marina Luxe

Welcome to our stunning waterfront retreat nestled in the heart of New Port`s vibrant marina precinct. This beautifully appointed 1BR apartment offers the perfect blend of luxury, comfort, and convenience, making it ideal for couples, business travellers, and holiday lovers.

Wake up to serene waterfront views and enjoy your morning coffee on the private balcony overlooking the marina. Stylish furnishings, a fully equipped kitchen, high speed Wi-Fi, and the comforts needed for a relaxing stay.
Cancellations & Date Changes

• Please ensure your travel dates are correct before booking, as we’re unable to offer flexibility outside of the cancellation policy.
• This applies to all situations, including any unfortunate incidents, travel disruptions, personal circumstances, or government restrictions.
• We strongly recommend purchasing travel insurance to cover any unforeseen changes to your plans.

Parties, Noise & Violations

• The property is located in a residential area with families and neighbours who we ask you to respect.
• Any breach (including excessive noise) may result in:
- Immediate cancellation of your booking
- Additional charges or fines
- Security or police being contacted if required

• Please observe quiet hours between 8:00pm and 7:00am.
• If you’re planning a night out, we encourage you to enjoy the local venues and return home quietly.

Liability

• Guests are responsible for their own belongings during their stay. We are not liable for any loss, damage, or theft.
• By staying at the property, you accept responsibility for your own safety and that of your group. The host is not liable for any injury or incident during your stay.

Guest Requirements

• The booking guest must be 21 years or older.
• Only the number of guests included in the booking are permitted at the property. No additional visitors.
• Infants are welcome; however, the property is not specifically childproofed, and guests must assess suitability at their own discretion.
• Please treat the home and its contents with care and respect at all times.

During Your Stay

• By booking, you agree that the host or maintenance team may access the property if required:
- Urgent issues: minimum 1 hour notice
- Non-urgent issues: at least 24 hours notice

• We provide 1 towel per guest. Additional towels or linen are not supplied, so please plan accordingly for longer stays.
• No smoking inside the property. Smoking indoors will result in additional cleaning charges.
• Please leave the property in a reasonably tidy condition. Excessive cleaning may incur extra fees.
• No pets allowed.

Damage & Lost Keys

• If anything is damaged during your stay, please notify us as soon as possible. We appreciate your honesty.
• Keys should be kept secure and ideally attached to your personal key set.
• Lost keys will require a locksmith and lock replacement, which will be charged to the guest.
• Any damage beyond normal wear and tear may result in additional charges.

Important Notes

• From time to time, there may be construction or external works nearby. Unfortunately, this is outside of our control, and we’re unable to offer compensation if it occurs.
• Occasional building or area-wide outages (very rare) are also outside our control.
• This is a private property for your exclusive use during your stay.

We want you to have a comfortable and enjoyable stay, and we’re here to help if you need anything. Thank you for respecting the property and the house rules. We really appreciate it 😊