Minutes to Banner Elk, Quiet MTN Home w/ Fireplace

Welcome to Hidden Haven!
• Private 3 bedroom, 3 bathroom end unit mountain townhome in Banner Elk, NC
• Brand new renovation, Outdoor deck with stunning mountain views
• Perfect location - secluded but minutes from Sugar Mountain, Seven Devils and Downtown Banner Elk

The Space
• Well stocked kitchen with all essentials and appliances (full size refrigerator, gas range, microwave, toaster, and washer/dryer, pots & pans, Keurig coffee maker)
• Propane fire place in the living room
• 2 master suites with king beds and attached bathrooms
• 1 additional bedroom with queen bed, located next to the third bathroom (not attached)
• Back porch with outdoor dining set accessed through the living room & main level bedroom
• Upstairs master suite also contains a sitting area and attached private balcony
• High-speed WiFi
• Smart Roku TVs in the living room and every bedroom.
• Pack ‘n’ play available if desired.
• We supply bed linens & bath towels
• We also provide enough hand soap, dish soap, toilet paper, paper towels, & trash bags to get you started upon arrival. However, if you are staying with a larger group or for a longer time, please plan to supplement with your own supplies based on your personal needs.
• Air conditioning is not needed in Banner Elk for the majority of the year. However, there will be 2 bedrooms with access to a portable air conditioning unit. There are also ceiling fans & box fans in every bedroom.

Getting There
• A car is essential to make the most of your stay in Banner Elk
• We provide parking for 2 vehicles on site
• 4 wheel drive is required to access the property, especially during snowy conditions. It is your responsibility to prepare for winter weather, and we do not issue refunds due to snow/ice.

House Rules:

- Security Deposit: A $150 refundable security deposit is required for each reservation.
- NO SMOKING. If anything is smoked inside, you will incur a $200 fee for deodorization treatment.
- Do NOT leave any food outside the building. All trash MUST be placed inside the trash cans that are located inside the bear cages. If food or trash is left outside the bear cages, it WILL attract bears to the property.
- Check-in time is 4:00PM and check out by 10:00AM. Early check ins and late check outs are not available due to our cleaning protocols. No parking on premises before check in time or after check out time. Unapproved late check outs will incur a $200 fee.
- Self check-in with keyless PIN code lock
- Parking is available for up to 2 cars in the parking lot. The lot is shared with the other townhomes in the complex, so no more than 2 cars are permitted.
- During snowy conditions, 4 wheel drive is required to access the property. It is your responsibility to prepare for winter weather, and we do not issue refunds due to snow/ice.
- All visitors must be approved by host.
- Be respectful of our neighbors by keeping noise volumes low.
- In order to avoid potential staining, please do NOT use bleach to clean anything during your stay. We have professional cleaners who will use bleach appropriately in between guests to ensure a high standard of cleanliness.
- Do not burn incense, essential oils, or similar items. These scents are difficult to remove before the next guest checks in, and some guests may have sensitivity to smells.
- Guest must sign rental agreement.

Pet Policy

- Please message us for pet approval prior to booking.
- Pets MUST be added to your reservation during the booking process. Once added, the $75 pet fee is included as part of the nightly rate (spread out equally over the course of the stay) and in the total price at checkout.
- Pet fee is non-refundable and is a flat rate for the stay.
- Limit is 2 dogs; no other animals permitted.
- Must pick up all droppings from pet(s).
- Dogs must be fully housebroken.
- Dogs are not permitted on furniture or linens.

We kindly ask that you treat the home with care, as if it were your own. Our goal is to provide a beautiful, comfortable oceanfront retreat where guests can truly relax and make lasting memories. This property is professionally managed by Host Help Property Management. Our team is available to assist with any questions or needs during your stay, with office hours from 8am–12pm EST.