A Huge, Calm, Relaxing, Beautiful Home close to Universal Studio

Thank you for your feedback! We're glad to hear that you found the place comfortable during your stay. If there's anything specific you enjoyed or anything we can improve upon, please let us know. We're here to ensure you have a great experience!

Thank you for your wonderful review! We're delighted to hear that you found our house charming and spacious for your group of 6 adults. It's great that you were able to enjoy the large front porch and spacious backyard area, as well as the convenient location near local amenities like the coffee shop, donut shop, and restaurant. We're glad the location was perfect for you! If you ever find yourself in the area again, we'd love to host you.

It seems like you had a pleasant stay, and we're glad to hear that. However, we noticed that you rated us with 3 stars, and we believe this may have been a mistake. We take great pride in ensuring that our guests have a comfortable experience during their stay with us.

Thank you for your kind words! We're thrilled to hear that you and your grandsons enjoyed your stay and that the house exceeded your expectations. We take pride in providing a clean and comfortable environment for our guests, and we're delighted that you appreciated the amenities and the convenient location. If you ever find yourselves in the area again, we'd love to host you!

We appreciate having you as our guest and value your feedback. Thank you for choosing our property for your stay and for sharing your experience. We are glad to hear that you enjoyed your time with us. We look forward to the opportunity to host you again in the future.

It's wonderful to hear that you and your friends had a perfect stay at the house! I'm glad you enjoyed the amenities and the convenience of being able to walk to nearby eateries. I'll ensure that the property manager contacts you promptly to address any concerns or suggestions you may have. If you need any further assistance, please don't hesitate to let me know.

Thank you for your feedback and for choosing to stay with us. We're glad to hear that you appreciated the location and spaciousness of the property, as well as its original craftsman features. We apologize for the inconveniences you encountered with some broken or malfunctioning items upon your arrival. We'll make sure to address these issues promptly to ensure a more comfortable experience for our future guests. Your input is valuable to us, and we'll strive to improve the attention to detail to make this property even better. Thank you for bringing these matters to our attention, and we hope to have the opportunity to host you again in the future.

We are sincerely sorry for the distressing experience you had with your reservation. This situation is highly unusual and we understand the impact this had on your trip, particularly with four small children in tow, and we genuinely apologize for the inconvenience.

Thank you for your review and feedback! We're delighted to hear that you enjoyed the beauty and amenities of the house, as well as the convenient location near Old Town Pasadena. We appreciate your comments about the backyard and will ensure that it receives the necessary maintenance before the summer season. Our team will also address any maintenance issues inside the home to ensure a comfortable experience for future guests. We hope to have the opportunity to host you again in the future!

Hi Margarita, thank you again for choosing our property and for your review. We're glad to hear that you found the home to be fabulous and located in a beautiful area with convenient access to amenities. Regarding your concerns, we apologize for any inconvenience caused by the lack of towels provided and the misfitting sheets. We would like to clarify that we had prepared 11 bath towels for your stay, and while we don't typically provide washcloths and hand towels, we accommodated your request and immediately purchased them for you the next day. We appreciate your feedback and take all guest comments seriously. Upon further inspection of the property, we have determined that some of the issues you mentioned are related to normal wear and tear but we will make sure to address those as soon as possible. Please rest assured that we will continue to monitor and maintain the property to ensure it meets our high standards for guest satisfaction. Thank you again for choosing to stay with us and for taking the time to provide your feedback.

We appreciate having you as our guest and value your feedback. Thank you for choosing our property for your stay and for sharing your experience.