Tremblant-Les-Eaux C2

Dear Kurt, Thank you for your review and your honesty, we love to hear how our guest does feel this is the way we improve our services to our guest. We do know you've been through some issue while you where our guest that is why we sent you a 10% discount to apolagize for the inconvenient, but we must say that we tough the Internet was back since you did not call again the next day for support As for the noise this should never happen in those condo there is very strict rules, sorry for that, if you go through this in the futur you had the phone number of the security in your instructions if you had call them they would have come right away and make sure that there would be no party, we understand it was not pleasant you are right we totally agree with you. And as for the water it is a security switch that turns the water off when there is too much water on the floor, I understand the desagrement but all our condo as this security switch in case if there is a leak it only take 30 second to reset the switch. We are sorry again for all the inconvenient and hope you did still enjoyed your stay while you where here and that the 10% discount did show we do care about our guest. We hope we will have the pleasure to host you again ! Very kind regards