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6/10 – Acceptable
Harvey S.
18 mars 2024
Hard to rate, some good and some challenges
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
There were a couple of issues with this home that impacted our experience negatively. First, the hot water would not last for more than one shower. We only had 6 people stying in this home for 12. Many of us endured cold showers for the duration of our stay. We also could never get the keys to work even though we followed instructions on how to lock and unlock. Also, one of the downstairs rooms had poor ventilation and was always more warm than the rest of the house so one of the guests had to move rooms. Should these issues be fixed for future guests, I would say that otherwise the home is fine. Good location and well appointed for what you would expect at this price point. Unfortunately, the shower issue is just too big to overlook. The guest services teams tried to help and eventually we did get two maintenance workers to research the problem but the issue was never resolved during our stay. The management team from guest services was apologetic and did their best to make amends of the experience after our stay.