Lakeland Village #458 Ski & Lake Sanctuary

Thank you so much for your feedback of the cleanliness of Lakeland village #458, Ski and Lake Sanctuary, in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We are thrilled that you enjoyed the excellent location! We’re sorry to hear that the loft was too warm for the children to comfortably sleep. For future guests to note, the home is advertised as not having air conditioning. Mattresses are tricky because what may be comfortable to one person might be uncomfortable to the next. However, we have shared your review with the owners for their consideration and have inspected all mattresses to make sure no replacements are needed. Also for future guests to note, this home is located in a building with other units, so some sound transfer between units can occur. We understand that this can be challenging for early sleepers, and we appreciate your understanding of the shared-building environment. We appreciate you reaching out to let us know about the floors during your stay. We offered to have our team come by and address the issue, however you declined the visit. We certainly understand wanting privacy during your stay, but we would have been happy to correct the issue at the time had we been given the opportunity. Thank you again for your detailed feedback and thank you for staying with us!

Thank you for your kind words, Gorden, and for taking the time to share your experience at Lakeland Village #458! We're delighted to hear that the property met your needs and that you enjoyed your stay overall.  We sincerely apologize for the inconvenience caused by the unavailability of the hot tub and pool during your visit. We understand how disappointing that must have been and we hope to make it up to you during another stay in the future. For future guests to note - spring and summer are common times for maintenance projects in South Lake Tahoe due to winter restrictions. We promptly relay any maintenance closure information to our guests as soon as we are informed by the HOA to try to minimize disruption to plans. However we’re truly sorry of the unfortunate timing of these closures over your stay dates Gorden! Regarding the tennis courts at Lakeland Village, please note – that these courts have been closed for several years now and we have removed this amenity from the property listing.  For your next time to Tahoe, we recommend checking out Zephyr Cove Tennis Club, zctennis.com, for tennis courts that are open to the public.  We truly appreciate your understanding and your kind words about the property, Gorden! We hope to have the opportunity to host you again in the future for your next Tahoe adventure!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Patricia, thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We are thrilled you loved the location! We are so sorry to hear some members of your group had difficulty with the stairs. For future guests to note, our listing details and photos of the home are accurate and up-to-date. While we feel confident in the clarity of our listing, we are always happy to answer any specific questions you might have and encourage you to reach out to our team for assistance! We hope we can host you again soon!

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We appreciate you bringing those items to our attention so we can address. Mattresses are tricky because what may be comfortable to one person might be uncomfortable to the next. However, we have shared your review with the owners for their consideration and have inspected all mattresses to make sure no replacements are needed. We’ll also do an audit of the kitchen items to make sure all is accounted for and replace items if needed. For future guests to note, there is a broom, dustpan and vacuum located in the laundry area of this home and we are available 7 days a week, from 9am-6pm PST if you are needing help locating any items in the home, or if you have any concerns or questions; we are always happy to help! We hope we can host you again soon in South Lake Tahoe!

Thank you for sharing your feedback! We’re so glad to hear you enjoyed your Labor Day girls’ trip and loved the location and amenities at Lakeland Village #458. We truly appreciate your thoughtful notes on areas for improvement.  We will be following up with our Housekeeping team regarding the dust you noticed to ensure a higher level of detail in our cleanings. Our field technicians have also been tasked with inspecting the outlets so they’re easy to use, and we’ll be sharing your suggestions about lighting with the homeowner for consideration.  For future guests, we are available to help resolve any issues that you might have while you are in the home, just give us a call, text, or email. Thank you again for choosing to stay with us, and we’d love to welcome you back for a smoother stay in Tahoe next time!

Thank you for the opportunity to respond to your review! We think our housekeepers are incredible, and love to hear when their work is appreciated. We will review your feedback regarding the kitchen with our homeowner. For future guests to note, the pictures and description on our listing is up to date. We recommend reaching out in advance of your stay if you have any questions about the home. Our team is available 7 days a week from 9am to 6pm via text, phone call, or email. We also have an after hours team available via text or phone call. We hope you had an excellent time visiting beautiful South Lake Tahoe!

Thank you for the review, Richard. We are glad to hear your family had a very good time and enjoyed the home. We are sorry to hear of any confusion during your stay, while Aston Management is on-site, we here at RnR Vacation Rentals are the ones who are on-call—that is one of the many perks of renting with us. We are here to help within a two-hour response time when called, as was the case with the coffee pot and pantry during your stay. We know it can be tricky to navigate a new home, and we were happy to replace the over-filled coffee pot and to unlock the accidentally locked pantry door. We have also added 12 new coffee mugs to the home since hearing your feedback. We will make certain all written communication in the home is up to date, we currently email out a Welcome Packet to our confirmed guests which includes this information about what is available. This year the SUP rental tent and shoreline ping-pong tables are not available because the lake level is so high that there is not enough sandy beach to house them—which is a good thing for Lake Tahoe! Thank you again for choosing to stay with us.