Private Home w/ Hot Tub & Patio Near Dtwn Tulsa

Susan, we're glad that you enjoyed the location of this property! However, we're sorry that some aspects of your stay fell short of expectations. We take these cleanliness matters seriously and have passed them along to the homeowner, so we can work together to improve future guests' experience. While we are confident this was an isolated incident, we apologize for any inconvenience you encountered. Thank you for making us aware, and we're confident this home will continue to host many satisfied guests! Best, the Evolve Team

Hi Rick, thank you for taking the time to share your review. We greatly appreciate your feedback, and we would like to share some insights from the homeowner: -We arranged for a hot tub repair due to an issue with the motor. To prevent potential damage to the glass storm door, preemptive instructions were provided to guests, advising them to utilize the garage entrance for convenient unloading, bypassing the need to navigate a lengthy sidewalk with their belongings.-Due to professional commitments, maintaining a silent phone during work is necessary. Nonetheless, we actively made efforts to communicate and address the concerns about the hot tub. While the hot tub was functional at the start of your stay, it seemed to develop issues later. Additionally, bugs might have entered through the sunroom due to the changing weather if the door was left open.-It appears there might have been a misunderstanding regarding the instructions to use the garage entrance. The door was intentionally left unlocked to facilitate entry, but an issue arose with the front door when attempting to reset the code.-No individuals in need of housing have been observed by us, our cleaning staff, neighbors, or any other guests. The property abuts a 200-acre nature reserve featuring trees and ponds.-Instructions have been relayed to the cleaning team to ensure a thorough deep cleaning, by our request.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

Hi Cynthia, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: -We did find dehydrated fur on the porch and believe it could've been from the lawn service team blowing leaves and clearing the flower beds that then blew up on the porch. We apologize and took care of it. -We have an air purifier and dehumidifier for the house. We also have some aromatherapy installed as well. -Our sheets and towels are newer. We have some that are not as new, but they are still in good condition. Thanks for taking the time to leave your review!