Custer Serene – Peaceful Retreat

Welcome to Custer Serene! This newly remodeled home is perfect for families and friends. Nestled by forest on three sides and just 5 minutes from downtown Custer, it offers easy access to hiking, ATV trails, and a nearby swimming pond. Only 5–10 minutes from Custer State Park, Needles Highway, and Crazy Horse, and under 30 minutes to Mt. Rushmore and Wind Cave. With spacious outdoor areas, yard games, and wildlife sightings, it’s the ideal blend of comfort, fun, and adventure!


Welcome to **Custer Serene**, your perfect Black Hills getaway! This newly remodeled 3-bedroom, 2-bathroom home comfortably accommodates up to 14 guests. Thoughtfully updated with brand-new furnishings and modern touches, it features a fully stocked kitchen equipped with everything you need to cook and dine with ease—ideal for families or groups of friends looking to relax after a day of adventure.

Inside, you’ll find cozy living rooms with comfortable couches and large TVs for movie nights or downtime. Enjoy meals together at the beautiful dining setup, challenge each other on the arcade machine, or unwind with the variety of reading materials and board games available for all ages. There`s something for everyone to enjoy indoors.

Step outside to take in the peaceful views of the surrounding National Forest. The outdoor space is packed with fun—soak in the hot tub, dine al fresco, or fire up the propane grill for a cookout. Play a round of corn hole, badminton, or one of the many other outdoor games provided. Whether you`re stargazing at night or enjoying wildlife sightings during the day, Custer Serene is the perfect blend of comfort, nature, and entertainment.


Explore the Black Hills:

- 5 mins → Downtown Custer (shops, dining, and fun)

- 7 mins → Custer State Park (wildlife & scenic drives)

- 12 mins → Crazy Horse Memorial

- 14 mins → Jewel Cave National Monument

- 23 mins → Wind Cave National Park

- 30 mins → Mount Rushmore

- 11 mins → Horseback Riding Stables

- 0 mins → Black Hills National Forest (hiking starts right out the back door!)

Exceptional Cleanliness and Service

- Our team ensures your home is in pristine condition before arrival

- Crisp, fresh linens and immaculate surfaces for a comfortable stay

24/7 Guest Support

- Our team is available around the clock to answer any questions or address concerns

Feel free to reach out at any time—we`re here for you!

Come experience the best of the Black Hills at Custer Gem—a place where every moment becomes a cherished memory.


Other things to note:

* Strictly NO PETS, Including Service Animals.

* The primary renter is required to sign the Renter`s Agreement before checking in. This document comprehensively outlines the rules, policies, and terms governing your stay with us.

* Propane Exchanges: We do not directly exchange propane tanks. During business hours, if our team is available, we may be able to assist with an exchange.

* Maintenance aside from emergencies will only be able to be tended to during business hours, 8am-5pm.

* Reservations made by local residents require additional review and approval before confirmation.

* Any request to host a small gathering that exceeds the standard occupancy limit will incur an additional $250 fee.

* All gatherings are subject to prior approval by management and must be disclosed before booking. Please note that visitors are not permitted to stay overnight

* Cancellation policy: If you wish to cancel your reservation, we will process your cancellation in accordance with the cancellation policy associated with your booking. Please note that any applicable payment processing fees will be deducted from your refund, as these fees are non-refundable
Other House Rules:

Additional rules

1. If any issues arise during your stay, it’s essential to communicate with us promptly. Good communication between the guest and host is critical to ensuring a smooth and successful stay. You should respond to us (the hosts) within 24 hours when we reach out to resolve an issue. In certain situations, we may need to send our case manager to review the situation in person to fully address any concerns.

Maintenance aside from emergencies will only be able to be tended to during business hours, 8am-5pm.

2. It is a `must` to read the entire listing description and the house rules of our property. If, in this case, you DO NOT read over our listing description or house rules and are not comfortable with something that is clearly stated, we will uphold our cancellation policies.

3. No unregistered guests/visitors unless preapproved

4. Quiet Hours: 10:00 PM – 8:00 AM
To respect our neighbors, outdoor amplified audio (including TVs and speakers), as well as loud gatherings, are not permitted during quiet hours. Please move any conversations or entertainment indoors after that time.

5. No parties or events unless previously organized in writing with the host. If
If there’s evidence of a party or event, there’ll be an additional charge of $200.

6. For noise complaints:
6.1 If we receive any noise complaints from neighbors, a security guard will be called out to the property at a cost of $85 to guests for the first call-out.
6.2. If security is called a second time during your stay, you will be charged a $250 fee and be removed from the premises with no refund of your stay.

7. No smoking anywhere in this house. If we find evidence of smoking anywhere in the house, you will be charged $300 for extra cleaning.

8. Follow state laws when using a fire pit. Please make sure not to leave fires unattended.

9. The Host is not responsible for items left behind. A $65 fee applies for return shipping and staff handling. Items not claimed within 14 days will be discarded.

Follow all check-out procedures:

1. Take out all trash
2. Wash dishes/start dishwasher


Note:
* A $200 extra cleaning fee may be charged if the home is left unreasonably dirty and requires more work than usual to clean (for example, mud on the couches or pet hair on furniture/beds ). All damages will also be charged to the guest.

* Check-out time is scheduled for 10:00 am on the day of departure unless previously agreed upon with the host. If the guest is more than 90 minutes late checkingt, the guest will be charged $200.

* Any costs incurred by the host as a result of a late check-out will be passed on to you.

* The Host is not responsible for items left behind. A $65 fee applies for return shipping and staff handling. Items not claimed within 14 days will be discarded.

* Please note that reservations made by local residents are subject to an additional review and approval process before final confirmation. We appreciate your understanding and cooperation.