Rustic home with private hot tub and wood stove, a quick walk to town dining

Thank you so much for the thoughtful feedback! We’re glad you found the cabin very nicely furnished and decorated, and especially enjoyed the wonderful kitchen and overall cleanliness. We’re also happy to hear you appreciated the quality of the linens and bedding. We’re sorry the king-size mattress was firmer than you prefer, but we appreciate you sharing that detail. Thank you again for staying with us and for taking the time to share your experience. We hope to welcome you back for another stay!

Hi, Kaylene. Thank you for your feedback. I’m sorry to hear the hot tub was not functioning properly and impacted your stay. Our local team has identified that the heating element was burned out, and a replacement has been ordered to resolve the issue. We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.

Hi, Stuart. Thank you for your feedback! We're glad to hear that the home was perfect for your vacation and that you found it adequately furnished and supplied. The hot tub sounds like a fantastic way to relax during the freezing cold evenings. We're also glad to hear that the charcoal grill was great for your dinners and that the kitchen was well supplied, although we apologize for any inconvenience regarding the lack of utensils for outdoor grilling. We appreciate your suggestion and will certainly take it into consideration for future improvements. We're sorry to hear about the absence of an icemaker in the freezer. We understand that having to buy your own ice might have been an inconvenience, and we will consider adding one for the convenience of future guests. We apologize for any inconvenience regarding the squeaky bed downstairs. We will address this issue and ensure that it is resolved for future guests. It's wonderful to hear that the woodstove made the evenings cozy and comfortable for you. The presence of beautiful resident deer in the outside yard sounds like a lovely experience. We hope that you enjoyed your time in our house overall, and we appreciate your feedback, as it helps us make improvements and provide an even better experience for our guests. Thank you again for choosing our home.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Hi Shannon, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the location of our home. We sincerely apologize for the inconvenience the heating issues have caused you. We would also like to apologize for the confusion. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. Although the home has a wood stove, firewood is not provided. We have forwarded your comments to our property management to consider and make necessary upgrades in the future. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to impress you better in the future.

We highly appreciate your review, Season. We apologize for the many inconveniences you experienced during your stay. Please know that we have taken this into account, and we have brought this up with the local operations manager as a means to make necessary fixes and improvements.