ClickSardegna Alghero Villa Morena with private swimming pool for 10 people

Thanks Vidac for your review. And you are right, this house is wunderbar! Stunning :) Please feel free to get in touch with me whenever you want to come back to Sardinia. Maria ClickSardegna

Thanks a lot for your lovely review, really appreciated. I'm so happy that you have had such a lovely stay and great experience. Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna

Thanks a lot for the review. This season has been pretty tough for everybody. Regarding the shower, the measure is standard, means 90cm x 90cm, and if you can't fit, I'm sorry, but we can't extend the shower. Italians people are pretty smaller than Germans :) And for the wasps, I think that in the hottest summer of the past 50 years they were only looking for some water. The countryside belong to them, not to us, yet. Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna

Chère Madame Genton, Nous sommes sincèrement désolés que votre séjour n’ait pas répondu à vos attentes. Toutefois, il est important d’apporter quelques précisions. Le problème d’odeur, bien que totalement indépendant de notre gestion, a été résolu en moins de 40 minutes après votre signalement. Nous avons mis tout en œuvre pour assurer votre confort, mais malgré nos efforts, vous avez insisté pour obtenir un remboursement supérieur à 50% du montant de votre réservation, nous menaçant d’une mauvaise critique si nous ne cédions pas à cette demande. Nous ne cédons jamais au chantage, car nous travaillons avec sérieux et transparence. Malheureusement, votre avis reflète davantage votre mécontentement face à notre refus de vous accorder une réduction que la réalité de la villa. Par ailleurs, nous tenons à préciser que toutes les autres critiques s’accordent à dire que la villa est superbe, avec un extérieur soigné et des équipements de qualité. De plus, cette année, nous avons investi dans de nouveaux meubles extérieurs, une nouvelle cuisine et des matelas neufs, garantissant un confort optimal à nos futurs hôtes. Une seule critique injustifiée ne nous fera pas dévier de notre engagement à offrir un service précis, réactif et de qualité. Cordialement, Mercedes

Dear Viviane thank you for taking the time to write a review and your comments. I'm taking all this very seriously and I'm going to speak with the owner and I'm going personally to buy new stuff for the house. Really I'm so sorry that you was without glasses. If you would have let me know I was coming with new glasses right away. Regarding toilet paper, please, remember hat this is a self catering house, so we will provide stuff for check-in (water, toilet paper, soap) and later on you need to provide by yourself. Coffe machine (electric and Moka) are in the house, same for kettle and microwave. Of course you need to buy coffe. Regarding air conditioning, please, remember that in Italy this is very expensive. Here is not like in France (we don't have nuclear cheep power), and if you leave ON all the air conditioning machines, day and nights, this is very expensive. So, please accept my excuses and next time let me know in time, in order to help you. Bye dear, hope have you again in our properties.

Thank you very much for your wonderful 5-star review. We are delighted to hear that you enjoyed Villa Morena and that you found the villa clean, well-equipped and exactly as described. The swimming pool is one of the highlights of the property, so we are especially pleased that you appreciated it. Thank you also for your kind words about Claudia. We will be happy to share your compliments with her, as she always strives to make our guests feel welcome and well informed from the very beginning of their stay. It was a pleasure hosting you, and we hope to welcome you back to Sardinia again in the future. Warm regards, Mercedes, Claudia & the ClickSardegna Team

Thank you very much for your kind feedback! We are delighted that you enjoyed the holiday home with your whole family. The garden and the swimmong pool with the new owners are stunning. We look forward to welcoming you back to Sardinia soon. ClickSardegna

Thanks a lot, Céline, what a nice review! We were delighted to have you and your family as a guest! Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna

Dear Mr. Julien, thanks a lot for your stunning review! We are so happy that you have had such a lovely holiday! Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna

Dear Klaus, thank you for your nice review, I'm glad you enjoyed it. We work all year to make sure our guest always feel good. Thanks again for everything. Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna

Dear Mr. Hubert, thanks for your review. Thanks also for the suggestion, we are going to fix these small things in order to make our customers fell better day after day. Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna.

Myriam thanks a lot for take the time to write a review. Please feel free to get in touch with me whenever you want to come back in Sardinia. Maria ClickSardegna.

Gentile Orhan, la ringrazio per aver condiviso la sua esperienza, anche se devo ammettere che sono rimasta sinceramente sorpresa dalla sua valutazione di 3 stelle dopo che è andato via lodando la villa e tutto lo staff. Abbiamo dedicato la massima attenzione al suo soggiorno, offrendo un servizio di livello elevato, in linea con gli standard di una villa di lusso: dalla cura della casa alla disponibilità del nostro staff, fino all’assistenza continua durante tutta la permanenza. Ci teniamo sempre a migliorare e accettiamo ogni feedback, ma in questo caso ci sarebbe davvero utile capire cosa, secondo lei, non ha rispecchiato le aspettative, così da poter riflettere insieme in modo costruttivo. Resto a disposizione per approfondire, cordialmente, Mercedes ClickSardegna