Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our second time with Elk Springs, since the first visit was amazing. We chose this cabin as it was in the same location as our previous one and that one was no longer available through Elk Springs. First impression was that it was a gorgeous location and the cabin is huge. The seclusion is really really nice for privacy. Unfortunately we noted immediately that the kitchen floor was filthy with something sticky spilled everywhere. I cleaned it up and we let it go as a fluke. Heading upstairs I noticed that the duvet and throw shams had oily smears on top and white stains on the underside but the sheets were fresh and clean. Disgusted we removed the shams and duvet for our stay. Fortunately we didn’t need them anyway because it was incredibly hot every night and only in the sleeping area. Aside from cleanliness, which it needs a deep clean, this cabin needs some attention. The floors have soft spots, separation, and evidence of water damage, the water in the kitchen does not get very hot, the knobs on the range hood fall off on their own, the oven door doesn’t shut all the way, and some lights don’t appear to work at all. We just did not feel comfortable in this cabin. Strange things seemed to happen during our stay and multiple times I’d receive texts from Elk Springs about something we had just talked about privately in the cabin. Whether coincidence or not, it was unsettling. We enjoyed Gatlinburg and the Smokies, but wished it had been better at the cabin itself. I think we’ll try to get our original cabin for next time regardless of who it’s managed by.