Hilton Hawaiian Village. Fabulous Beach And Lagoon!

Thanks for your review, Diane! We are thrilled you had a perfect vacation. It sounds like you had a fantastic stay. We appreciate you trusting our team with your travel plans, and hope you will consider us again!

Hi Ray~ We are so pleased you had such a wonderful stay at Hilton Hawaii. It is a fantastic resort. We look forward to serving you in the future as you make additional travel plans. Thanks! Concierge Realty Winter Garden, FL.

Hi Naomi~ We are so pleased you enjoyed your stay at Hilton Hawaii. It is a fabulous resort. We look forward to working with you again as you plan your next vacation. We appreciate you! Concierge Realty Winter Garden, FL

Thanks for your review, Heather! We're thrilled you enjoyed your vacation. It sounds like you had everything you needed for a spectacular stay. We appreciate you trusting our team with your travel planning needs and hope you will consider us again!

This is wonderful to hear, Andres! Thank you for your review. We are happy to hear you had a wonderful stay. We appreciate you trusting our team with your travel planning needs and hope you will consider us again!

Thank you for your feedback. We're glad to hear you enjoyed the resort overall, but we’re sorry the accommodations didn’t meet your expectations. Our listing does note the following regarding the guest room: “2 Double Beds – The bedroom could also have a King bed or 2 twin size beds." As Hilton is in charge of assigning all units at check-in, and the bedding configuration cannot be guaranteed. We understand how this can be frustrating, especially when traveling as a couple. We also apologize for the issues you experienced with the shower. As all unit maintenance is handled directly by the resort, we hope you were able to bring this to their attention during your stay so they could assist. We truly value your feedback and are sorry this experience didn’t meet your standards. If there’s anything Concierge Realty could have done to improve your stay, please let us know.

Thank you for sharing your thoughts about your vacation to Hilton Hawaiian Village, Lagoon Tower. The two bedroom villas have a king bed, two twins and a sleeper - or- king bed, two doubles and a sleeper sofa -or- tow king beds and a sleeper sofa. Unfortunately, we are unable to guarantee which configuration will be assigned as it is Hilton's decision. With five guests in your party and beds for six guests, it should have been sufficient. We did volunteer to purchase for you an additional bed, but the offer was declined. We hope that you were able to take advantage of the beach, lagoon, super pool and amenities at the resort and were able to enjoy the vacation.

Thank you for your review, Alaina! We are so happy your service from Michelle was great, but also sorry to hear about your experience through vrbo and the length of time it took for checkout, caused some disappointment for you. We hope you were able to make some great memories during your stay, at the lagoon, the pool, and the luaus. We appreciate you trusting our team with your travel planning needs and hope you will consider us again!

Thank you for taking the time to share your feedback with us, Tasha! We sincerely appreciate your insights, and are pleased to hear that you enjoyed the various amenities and activities offered by the resort! We apologize for any inconvenience you may have encountered with the bedding configuration. It is outlined in the rooms and beds section of our ad, by clicking on see all rooms and beds details you will see the note: "The guest bedroom could also have a King bed or 2 twin size beds" Any questions regarding bedding configuration should be addressed and discussed prior to booking. We are glad to hear that you still had plenty of room for 2 adults and 4 children, despite this set back. In reference to the booking process, we want to acknowledge that we had discussed and agreed upon an oceanfront view with an associated price increase. We understand that there were complications during the pre-approval process on VRBO, and apologize for any confusion and inconvenience this caused. Michele worked diligently directly via phone calls and emails to address the situation as soon as we were made aware. Once again, we appreciate your feedback, and hope that you were able to enjoy the beautiful views and the overall family-friendly environment of Hilton Hawaiian Village. We hope to have the opportunity to welcome you back in the future, ensuring a more seamless and enjoyable experience.

Thanks for your review, Cristy! We're thrilled you had an amazing vacation and enjoyed your trip. It sounds like you had an incredible view and had the perfect villa. We appreciate you trusting our team with your travel planning needs, and hope you will consider us again!

Thanks for your review, Koml! We're thrilled you had a wonderful vacation and enjoyed your trip. We appreciate you trusting our team with your travel planning needs, and hope you will consider us again!

Thanks, Gladys! We're glad you enjoyed your vacation and had a great view from your villa. Very sorry to hear the furniture needs updating, we can share your comments and appreciate you letting us know. Thanks for trusting our team with your travel planning needs, and hope you will consider us again!

Thanks for your review! It sounds like you had a great vacation, aside from the noisy guests above. We're sorry to hear that, and do hope that did not put too much of a damper on your fun! We are happy the resort was wonderful, though, and that you enjoyed your stay nonetheless. We appreciate you trusting our team with your travel planning needs, and hope you will consider us again!

Thanks Kathryn! So happy you were enjoyed your stay!

Thank you for your review, Amy! We are so happy to hear you enjoyed your vacation. The property is certainly beautiful! It sounds like you had everything you needed, close by, and were able to do a lot during your stay. We appreciate you working with our team and hope you will allow us to assist you with vacation plans in the future!

Thanks for your review, Rebecca! So happy you had a great stay at the Hilton. Sounds like you enjoyed the restaurants and had a great time. We appreciate you trusting our team with your vacation plans, and hope you will work with us again!

Thanks for sharing your thoughts about your vacation at Hilton Hawaiian Village, Brandi! We're so happy to hear that you loved the amenities on site as well as the proximity to the dining and nightlife in Honolulu. We appreciate you trusting your vacation plans to us.

Hi SooMi- Many thanks for sharing your experience! We find that the resort is ideal for because of all the activities, roomy villas, amenities and proximity to the best dining, shopping and attractions. We truly appreciate you trusting your vacation to Concierge Realty! We welcome the opportunity to assist you once again. Concierge Realty Winter Garden, FL

Hi Meredith- Many thanks for sharing your experience! We find that the resort is ideal for because of all the activities, roomy villas, amenities and proximity to the best dining, shopping and attractions. We truly appreciate you trusting your vacation to Concierge Realty! We welcome the opportunity to assist you once again. Concierge Realty Winter Garden, FL

Hi Charles~ We are so pleased you had such a wonderful stay at Hilton Hawaiian Village. It is a fantastic resort. We look forward to serving you in the future as you make additional travel plans. Thanks! Concierge Realty Winter Garden, FL.

Hi Joe~ We are so pleased you had such a wonderful stay at Hilton Hawaiian Village. It is a fantastic resort. We look forward to serving you in the future as you make additional travel plans. Thanks! Concierge Realty Winter Garden, FL.