10/10 – Excellent
Ariel L., Arlington, VA
12 août 2019
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Highly Recommend!
Went for a two night stay with a friend and we were so pleased with everything. It was clean, well appointed and the decor is tasteful and comfortable. Good lighting throughout. My friend and I have stayed at two other condos at Wintergreen and this is our favorite so far and look forward to returning with our families. The location is ideal for walking to restaurants or accessing trails. Occasionally we heard and saw some people walking to and from the main lodge, however it did not detract from the restful atmosphere.
My room was well furnished and the bed was comfortable. Two extra pillows would be a welcome add! I would have also appreciated easier access to an outlet near the bed to charge my phone since I use it as an alarm clock. I had to fish the extension cord out from under the bed. My bathroom had plenty of white fluffy towels in a variety of sizes. There is a nice large shower head and the water pressure was very good.
Kitchen seemed well appointed but we intentionally did not cook during our retreat so I cannot say if there are items which would be nice additions or should be replaced. (The indicator light to replace the water filter for the fridge was red so filter should be replaced soon.)
Plenty of comfortable seating options in the main living area. Large breezy deck has seating for 4. The addition of two lounge chairs would greatly improve the enjoyment of that space and there is room for them. Children would enjoy watching for the resident groundhog that runs back and forth from its hole nearby over to the ski lift and back.
The only irritation I ever experienced about the property was during the check-in experience at the Wintergreen front desk. There was a discrepancy between the cleaning charge paid for in my reservation and an amount that the resort charges. I showed the manager a copy of my reservation confirmation which listed the cleaning charge as a separate line item. They didn't have a record of this and were asking me to sign off on the resort cleaning fee. I explained that I am happy to pay for cleaning but that I would not pay an additional charge after what I paid for in my reservation. A manager reviewed the information, apologized for the delay at check in and inconvenience and allowed me to complete the check in process waiving the normal resort fee.
Otherwise, totally charmed! Cannot return soon enough.
Ariel L.
Séjour de 2 nuits en août 2019
